Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (734)

Relevance

Accepted Solution

Official Solution

3G Wireless Home Phone Upgrade Emergency

On 2/14/2022 AT&T notified me for the very first time that my WF721 wireless home phone will be deactivated by the 3G sunset on 2/22/2022. I have obsessively called AT&T's 3G upgrade hotline at (800) 880-8581 every day since this emergency was revealed to me. No one at that number is able to

Questions

 • AT&T Phone Equipment

979

24

0

Accepted Solution

Official Solution

Closed

Firmware Updates – Things To Know From AT&T

When is the update coming for my smartphone? The Update Is Out, Why Can't I Download It? You're wondering why your device has not downloaded the latest update, am I right?. The simple answer is, the update may not be ready just yet. Some updates are rolled out slowly and not all devices will get th

Questions

 • Other Phones & Devices

27.7K

7

0

Accepted Solution

Official Solution

Engineering/Construction Contact for a Utility Clearnace for Utilities City of Allentown Pennyslvania

We have a major Land Development Project in the City of Allentown and submitted a package containing plans and utility clearnace forms to AT&T corporate in Texas but never received a reply. Who would be the appropriate contact in regards to a Utility Clearance? Thank you for your time.Form D – 4181

Questions

 • AT&T Phone Equipment

98

1

0

Accepted Solution

Official Solution

LG GT Lollipop Update hosed my phone

OK - so my phone automatically updated on the 17th (maybe 18th).  Since then: 1. I kept getting a message that Google Play Services needed to update, but then nothing would.Everytime I hit anything that used google this would happen.  I have worked around that by downloading the Google Play Services

Questions

 • Android

1.4K

5

0

0

Accepted Solution

Official Solution

Pi update for LG V20

Hi, Is the Android 9 Pi update available for the LG V20? Please point me to a link with instructions. Thanks

Questions

 • Other Phones & Devices

39

4

0

Accepted Solution

Official Solution

Calypso 2 firmware update fails with 'Error'

The firmware update process over wifi ends with an image of a broken Android and the text "Error" flashing on the screen for a second or two. All I can think to do right now is try a factory reset. Any suggestions?

Questions

 • Android

109

3

0

Accepted Solution

Official Solution

Closed

The All New iPad Pro 12.9 (3rd Generation) - Coming Soon!

iPad Pro. All new. All screen. All powerful.   The new 12.9-inch iPad Pro features an advanced Liquid Retina display that goesedge to edge.1 Face ID, so you can securely unlock iPad Pro, log in to apps, andpay with just a glance. The A12X Bionic chip is faster than most PC laptops andeas

Questions

 • Apple

12.4K

1

0

Accepted Solution

Official Solution

verified phone number linked to google 2 step verification

i no longer have the mobile number that i linked to my gmail 2 step verification.

Questions

 • Samsung

252

4

0

Accepted Solution

Official Solution

Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

Questions

 • Online Account Access

24

1

0

Accepted Solution

Official Solution

on demand not updating

The On Demand has NOT updated Days of our Lives since JUNE 25th!!! This is an AT&T problem.  My friends with AT&T don't have it either.  My friends with Comcast DO have it!  I have reported this problem but nothing is being done about it!!  

Questions

 • Watching U-verse TV

417

7

0

Accepted Solution

Official Solution

Windows Phone 7 NoDo Update is live now!

Focus owners please report here if you get the update. You don't have to wait for the notification. Connect your phone to Zune software and check the update from inside Zune.

Questions

 • Other Phones & Devices

16.1K

147

0

0

Accepted Solution

Official Solution

Tell us how much space needed if update fails due to too little. Use SD

It has been an exercise in frustration today trying to apply the (I presume) Lollipop update to the Galaxy Note 4. First I got the message space was too tight to download the update, so I cleared some off until that went through, but then there wasn't enough to run the update. Again, no clue as to h

Questions

 • Samsung

2.4K

6

0

0

Accepted Solution

Official Solution

Old att # forwarded to new att #?

I just created a new cell # with my current att account but my messages (just sms, it seems), aren’t going through now. iMessages are working fine.   Also, how can I have my old # to forward to my new #?  I tried to do it in settings after the fact but it’s not working.  I am assu

Questions

 • Data & Messaging Features, Internet Tethering

48

2

0

Accepted Solution

Official Solution

Cannot Connect to the Internet on Windows 10 Computer

Troubles Connecting Online with Windows 10   Reboot your devices starting with your gateway, then your PC. If connecting wireless, try connecting hard wired to see if you are having the same problem. If you are able to connect hard wired but not wireless, check out this article here to help with yo

Questions

 • AT&T Internet Equipment

2.4K

5

0

0

Accepted Solution

Official Solution

Smart home manager app update new network name

I had to get a new modem from At&t. I have tried to update my new wifi network name and password. I even tried under my at&t account att.com. It isn't updating my network name. An I cant get a answer/help from chats or @ATTHelp. How can this be fixed? I cant keep track of data usage without

Questions

 • AT&T Internet Account

270

1

0

Accepted Solution

Official Solution

Closed

GUIDE TO ANDROID LOLLIPOP UPDATES IF YOU'RE NOT AN AT&T CUSTOMER!

If you're not an AT&T customer you will not get updates since you are not connected to the AT&T network. AT&T is checking the IMEI of the phone through the cell network before telling the device to update. Here is a list of phone OEM's and if there is a work around...   (For those in the USA, if you

Questions

 • Android

19.5K

9

Accepted Solution

Official Solution

How do I improve the speed on my 5268AC router?

Hello I have a 5268AC router and am currently on a 100MBPS plan. I am getting nice fast speeds of 5-35mbps.    I have tried rebooting it. Consisting of unplug for 1 minute plug back in. Have done this twice within 2 weeks.  Also I have tried going to less congested channel

Questions

 • AT&T Internet Equipment

188

1

0

Accepted Solution

Official Solution

Fiber 100 to 300

I recently read somewhere that AT&T was discontinuing their Fiber 100. Supposedly the 100 customers such as myself would be upgraded to 300 and the 300 customers would upgrade to 500. I think this was supposed to take place this month sometime. Anyone heard of this or am I dreaming? If so is the

Questions

 • AT&T Fiber Account

106

1

Accepted Solution

Official Solution

Android 5.1.1 update for Galaxy S6 Edge

Hi, Any word on when the S6 versions will be updated to 5.1.1? I could use the battery improvements to last a work day without being connected to the charger. thanks,

Questions

 • Samsung

32.2K

264

0

0

Accepted Solution

Official Solution

Demand to Update email.

I have received this email. Is it phishing or is it true.  Please, someone from the ATT company respond. I received it from: <[email scrubbed]> Dear AT&T User, Our server shows that your mailbox is outdated due to our system upgrade to Oath Mail which has caused some incoming mail

Questions

 • AT&T Internet Security

556

2

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.