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Suggestions for U Verse

So far, short of few problems once getting it installed, There's 2 suggestions I would like to make concerning the features we can use on the remote. First off, when our installation guy asked us if we had questions, I did. I asked him if U verse had autotunes like DirecTV had. He told me he had nev

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I need my service working!!! Interrupted update

I need this issue fixed I'm paying for months of data and not being able to use it!!!!!!!!

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28

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NEED ANSWERS ABOUT NAT TYPE WITH FIXED WIRELESS INTERNET

I had fixed wireless internet installed about 3 months ago. My Xbox has been running on a moderate NAT type since it was installed, and now all of a sudden it has had nothing but a strict NAT type. Playing online is almost impossible. I don't understand why it all of a sudden changed? I've been read

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369

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Still Getting Locked Out of My Yahoo Account & att.net & constantly getting logged out too! Non-stop password reset! Super Frustrating

Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d

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103

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Att Email Login reset password

I don't have access to neither my contact email or user ID currently.com email account and I don't have service anymore for the phone number associated with my account to verify and reset my password I need to be able to update one of the two I have my cellphone number or updated email address to pr

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14

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AT&T microcell/ booster

AT&T microcell shut down in February, we are needing the next solution/ booster. Help!!

Questions

93

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System update failures on Moto G Play 2021

System update failures, churns without download, zero file percentage progress followed by error message popup of no details. New issue, no prior update problems before May 2023. Have cleared caches, rebooted, tried safe mode, no joy.

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51

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Galaxy Note 8 Firmware Hack; Webkit. Incorrect "Network Provider" Numerous issues-

Software updates are not available. Location is always incorrect. Wrong browser. Duplicate apps in settings. Even my *network provider" which is AT&T cellular is incorrect. PREPAID account with AutoPay. Upgrade isn't an option for me and this Note 8 has obviously been hacked. Very concerned abou

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29

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Software update with out wifi

My samsung galaxy s 21 fe will not turn wifi on. So I am unable to update software. How can I or can I get around this problem

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12

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Playstation not connecting to PSN.

Is anyone having issues connecting to the PlayStation Network? My wifi and connection isn't an issue, I've read through many other forums and contacted both Sony and AT&T for help, but no success on either end. I've tried Port Forwarding, Buying a new router with new Ethernet CAT 5e, Upgraded my WiF

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49

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Urgent

I applied online but the submission never went through and it took money from my bank

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34

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Smart Home Manager

Can't open Smart Home Manager anymore. Keeps shutting down when I try to open it saying there is a bug and it will open when the bug is fixed.  Tried deleting and reinstall and same results. 

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21

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Fiber Optic Install

Hi! I'm the Community Director at an apartment community in Houma, LA. We are a community of 124 units. A majority of my residents utilize AT&T services for cable and internet. What would I have to do to have Fiber lines run through the community so that myself and my residents can have acces

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82

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Will monthly update reset all of my 5268ac modem/router configuration settings?

I just started the U-Verse internet service and the technician who hooked my up mentioned that AT&T deploys monthly updates to the router that will reset all custom settings. Is it true? Does it mean that I should not make any changes (rename the network, change the password, configure IP address to

Questions

697

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When will ATT release a new gateway to replace Arris BGW-210?

I have the fiber 1000 plan and currently using my own router. I have a gig dumb switch between the ONT connection, then from the dumb switch back to my gateway after successfully entering the BGW 210 MAC into my personal router. I experience ok speeds but I am limited on mobile devices.

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645

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Wifi Gateway

Is it possible to get a one for one Wifi Router replacement?  I consistently have to reboot it, change channels, restart it, etc.    I would buy my own but I understand ATT does not allow this, sadly.   My issues happen regardless whether I am connected through Wifi or stra

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65

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How long till we can get faster speeds?

I live out it a rural area and we currently have AT&T internet out here but it is the outdated copper broadband connection. I really want to know when we can get a faster speed out here we already have your service all that is needed is for you guys to run fiber service out on poles you guys are our

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46

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Closed

Does anyone know the direct phone number for device unlock department?

Does anyone know the direct phone number for device unlock department?

Questions

41

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Service outage in North Akron Ohio

When will the service outage in North Akron' Ohio be restored? It's been out since 9:30 AM on December 23rd. 2022. It was supposed to be restored by 5PM on the 23rd.  Now it's 4:05 AM on the 26th. 

Questions

87

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Can't update or verify

Please help me. I have been trying to get my billing profile straightened out for 2 weeks . I always lose the chat and it always says it's on another tab and I look at every tab and it is not . It never lets me rejoin the chat.

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27

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