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9/26 - Note 4 Marshmallow Update

Just had my first ATT Note 4 update after getting Marshmallow a fews weeks ago. I couldn't find any info on what exactly was updated in this release.The build # is the following:MMB29M.N910AUCS2EPH7I am guessing another security update? Waiting for my apps to be optimized and a few reboots to see ho

Questions

 • Android

2.2K

13

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NO UPDATE FOR GALAXY S7 G930A. PLEASE HELP ME.

Hello, I have a Samsung SM-G930A with Android 7.0.1, Baseband version: G930AUCS4BQJ2 and when I went to update it from Settings ->Software update, I receive a message like "No update is available for your device, or Current software is up to date." I don't understand why because the last update it e

Questions

 • Samsung

392

2

0

0

Suggestions for U Verse

So far, short of few problems once getting it installed, There's 2 suggestions I would like to make concerning the features we can use on the remote. First off, when our installation guy asked us if we had questions, I did. I asked him if U verse had autotunes like DirecTV had. He told me he had nev

Questions

 • Watching U-verse TV

920

8

0

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order

i made a purchase for 3 phones today and i bought them as a guest i didn't sign in everything went fine till i realized that i put in the wrong email for my order and i cant receive any order updates because of that i'm just wondering is there a way i can change my email.

Questions

 • Wireless Account

45

1

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Trade in rip off

I recently purchased a new phone and opted to trade in my old phone for a $1000 credit. I returned my phone in the bubble packaging they gave me and also double packed it in a case to protect it. I was told I had to mail it and could not take it to a store. Well, the trade in department said it was

Questions

 • Samsung

649

11

0

I can't access my account

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

Questions

 • Account Features

99

1

0

Philippino Rep Kathleen Jewel

Howdy all, I have be dealing with AT&T for approx 10 years now and until last night I have never met a more professional, kind and polite Rep before til I met Ms. Kathleen Jewel. She works at the Philippines Call Center (I always ask). She answered my call (for reference I was adding 2 lines to

Questions

 • Account Features

69

3

0

Haven't received the 5.0 Lollipop update for my LG G3 till now

I haven't received 5.0 Lollipop update for my LG G3 (D850) till now. My phone is currently in an active at&t plan and it is not rooted. I checked for updates everyday but every time I check, it says that my phone is running the latest version.. Is there any way that I can get the update without goin

Questions

 • Android

1.2K

3

0

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How to update my 3801HGV router to the latest firmware?

I'm wondering how to update my 2Wire router 3801HGV to the latest software available. My current version is 6.11.1.29-enh.tm.

Questions

 • AT&T Internet Equipment

2.4K

1

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Clarification needed: Prepaid customer - text says 3G goes away February 2022, but starting April 12, 2021 calls are redirected?

Prepaid customer - text says "3G goes away February 2022", but "starting April 12, 2021 calls are redirected"? Does this mean I need to go get a new phone before April 12, 2021 in order to get calls and use voicemail?

Questions

 • Network Coverage

498

8

0

iphone unlock xr conflicting aswers from at&t

I've gotten conflicting answers from at&t on the unlock process for iphone xr that I bought from a customer on Mercari, the most recent of which is NUL (Edited to remove personal information)...  imei (Edited to remove personal information) wherein you indicate that too many attempts took place to u

Questions

 • Apple

58

1

0

NO PHONE INTERNET

I have been experiencing internet outage on my phone since 8am this morning October 1, 2021. As a result, I have been unable to leave my house because the GPS won't work. Please if there a reason for this. I renewed my account this morning. Thank you.

Questions

 • Android

250

1

0

Enter the Yahoo Password for Your Email – Things to know from AT&T

You are probably wondering if reentering your email password is a legitimate request from AT&T. Don’t worry, it is 😊 AT&T is improving your email experience by adding a Secure Mail Key. There are steps we are taking to make this happens and reentering your password is just the first step. So, sit b

Questions

 • AT&T Mail Login & Security

41.3K

24

0

Poweer outage cauded DVR to not be available until May 2015 firmware update

My mother was watching a recording on the DVR, and local power went out for a few moments and came back on. when she turned the STB and TV back on, she noticed that the dVR was not available. it took a little detective work, but when I allowed the network to apply the May 2015 firmware update, the D

Questions

 • U-verse TV Equipment

451

2

0

0

Update 5/6/2017 - no internet now

Following update to iPad overnight, I have no internet on my iPad & iPhone not using WiFi while at home!What the heck did the break???

Questions

 • Apple

978

16

0

S5 running 5.0 will not update to 5.1 saying update interrupted

I have now downloaded and attempted to install the new 5.1 OTA update for my s5 and each time the installation is "interrupted" and I end up having to start over and redownload the update again and again. After each download I have seen the restart prompt, watched the phone restart, and then simply

Questions

 • Samsung

491

2

0

0

Another Galaxy S10+ on AT&T not getting OTA updates!

I pre-ordered the Galaxy S10+ last year and got it when it was released. Since then it had not received any OTA updates and was stuck on the February 2019 security patch level. I then broke the screen on that S10+ at the end of October and Asurion sent me a brand new in-the-box S10+. The new S10+

Questions

 • Samsung

3.2K

15

S21 Ultra Not Getting Updates

I was recently notified by my IT department my phone was not in compliance for Android updates. It had been on a February 2021 security patch and Android 11.  I checked on the AT&T web site and they list Android 12 as having been released for the S21 Ultra earlier this year, along with sev

Questions

 • Samsung

142

2

0

Samsung Galaxy S5 G900A Update 5.1.1

Hi, I am not on an AT&T network, but I want the latest update for my samsung S5. I have tried everything since now, like clearing cache, factory reset, Kies etc., but nothing helped.Is it somehow possible to update my phone?Thank you

Questions

 • Samsung

432

3

0

0

Horrible service in the last couple months.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Questions

 • Android

68

1

0

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