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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

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672

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Billing clarification/ Information

So what does this mean when I see it on my bill ? What does it mean and when does it appear there? Thank you I appreciate it.

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113

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Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

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46

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Will AutoPay charge my new card or both my new and previous card on file?

I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.

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593

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Please Update Your AT&T Email App Settings - Info From AT&T

If you received an email about updating your email apps from info@service.comms.yahoo.net, it is a legitimate email.    There is a new way to set up your AT&T email account in email apps that will keep your information even more secure. Please update or upgrade your email apps as soo

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Using Your att.net on a Blackberry Device - Solutions From AT&T

We’re updating the way that you connect your AT&T Yahoo Mail to your BlackBerry device in December 2018. You’re impacted if you use Blackberry 10, BlackBerry 7 or earlier devices.   What this means for you You may be asked to sign in again to your AT&T Yahoo Mail account and may need

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3.7K

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Messaging and hotspot not working since update

Did the update w says ago and now my messages won't delete and I'm not receiving. Also my hotspot will not work. How do I undo an update?

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49

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Replacing current Apple Watch service with an Apple Watch purchased from Apple

If I upgrade my Apple Watch Series 4 (purchased from AT&T) with an Apple Series 6 (purchased from Apple), will I be able to transfer my Watch service to the new watch at no charge? Do I have to replace the SIM?

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715

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LG K10 and LG K20 -- Can't upgrade the Operating System?

I have an LG K10   and LG K20   --   both are "stuck" on Android Version 7.0   -- can I upgrade these phones?  (I need Version 10 or higher)   or are these phones too old, and that is why I can't get any new update?

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134

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Trying to get Android 12 for my 5g phone.

I've had my AT&T RADIANT MAX 5G for 2 years now. I've been stuck on Android 11 since I bought it. I've been waiting for a software update for it, but it has never happened. How can I receive the update?

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152

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Can I upgrade my sim card but keep the same number?

I currently have a galaxy s21, it supports 5g but my current sim card does not. Is it possible to just upgrade to a newer sim card that supports 5g and keep the same number?

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45

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Anyone have suggestions on how to update my Samsung Focus Flash to 7.8?

I just bought this Samsung Focus Flash from someone and so far it hasn't popped up saying there is an available update for my phone. Also, I use a Macbook pro so that has cause a delay on me finding info on updating and such seeing as most tutorials involve having zune...Please help if you can!

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1.8K

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Marshmallow Update - Samsung Galaxy S6 edge+ (G928A)

  Hello Community!   Effective June 22, 2016, AT&T released a software update for the Samsung Galaxy S6 edge+ (G928A).  This update is made available to customers to download via firmware over the air (FOTA).  Wi-Fi connection is required for update.   Device Update

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My neighborhood has ATT Fiber up to 1gig but neighborhood down the road has ATT Fiber up to 5gig. When will I be able to get 5gig?

My neighborhood has ATT Fiber up to 1gig but neighborhood down the road has ATT Fiber up to 5gig. When will I be able to get 5gig? Who should I contact about interest in 5gig internet speed? What is the process for a neighborhood to get the new 5gig internet since we already have fiber laid out?

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607

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Help updating software outside of US

Hi,I have an unlocked ATT S7 Edge.However, I'm based in the UK and cannot update my phone.When trying to update it says its currently up-to-date but its out of date (I'm still on g935aucu4bqa6). Latest build Release date: January 26, 2018Android version: 7.0Security patch level (SPL): January 1, 201

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655

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Is is possible to update Android 8.1 on Galaxy J3 (2017) (J327A) to Android 9 or higher?

I have a Samsung Phone (model number SAMSUNG-SM-J327A -- a.k.a. Galaxy J3 2017), Baseband version: J327AUCS7BTH1, with Android Version 8.1.0. Is it possible to update this phone to Android 9 or higher? When I go to Settings --> Software update --> Check for updates, it says that "Current soft

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966

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Unable to access phone

After software update, noticed new features and was browsing through and made change to what I think was Smart Screen where it tells you with a voice what each thing is on the screen or any button you touch. Now that is all it does and will not take my pin to gain access to the phone. I do not know

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168

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will updating factory unlocked at&t M8 lock the device?

Hi there, i bought a factory unlocked at&t m8 and i'm using it abroad ( not in the us ) i want to update it using RUU but i'm afraid that ruu will lock my device's sim, can anyone here answer my question? thanks

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1.7K

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bgw320-505 current firmware level

Running BGW320-505 - showing firmware version 2.10.6 Is this current? If not, do updates occur outside of customer control and when?

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3.7K

9

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Can I disable the apps of ATT in my G Flex 2?

I am going to ask for an update 5.1.1 from ATT agents but I am not sure if disable ATT apps will interfere the update. I really don't need them and they didn't help me at all. I have no choice.

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768

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