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Unlocking device problem

I wanted to unlock my iphone I tried to use https://www.att.com/deviceunlock/unlockstep1 This website but when I filled every blank the system said I have a bill that is not paid yet. But I am really sure that I paid all of them. I bought this phone but I can't use it in my country I am a student I

Questions

557

3

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My phone number isn't in the system anymore?

I was trying to pay my phone bill after a few months of not having the phone on when I attempted to put my phone number and password in it didn't work and when I tried calling the number they said my phone number wasn't in the system, do I have to get a new phone number and how do I get a new phone

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51

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Att blocked my phone for no reason!!!!!!!!!!

Hi, I bought a new iphone 12 pro max in another country before I moved to the US in August 2020. When I plug my sim card (T mobile) into my phone, it says No Service.  I contacted T mobile to check the problem and then figured out my phone is blocked by Att. They suggest me contact Att to re

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924

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Cant unlock a phone as it was flagged for fraud.

Purchased a note 10+ from Samsung several years ago. Used the phone on my att account until very recently. I attempted to unlock the phone for a friend who wants to use it on a different network but it was flagged for fraud. The phone was paid in full when purchased and used on my att account(never

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420

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my priv is MEP locked

let me clear something i'm not a US citizen and i don't live in states so here is my problem bought this new Blackberry priv Att unlocked and when i entered My sim which is not an at&t it asked for unlock code so i contacted my seller about it and he said the code is on box now after trying a code o

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4.3K

3

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network unlock code

I need to use a different sim card for data because i am in a different country and it keeps asking me for a network unlock code

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969

4

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Switching from AT&T to Cricket with an iPhone 8 Plus

I’ve been with AT&T for 4 years now and my iPhone 8 Plus has been paid off for awhile now and I was wondering if I could switch to cricket without having AT&T unlock my phone? Or do I need to have them unlock it? And if I do have to unlock it what are the requirements and/or will they give m

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372

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Are AT&T iPhones sold on Apple really unlocked?

I keep my phones until they die, coming from an iPhone 7, and always pay for them in full, usually used. This time I am going to buy the iPhone 13 mini at full price since COVID and dealing with the circus that is Craiglist and FB Marketplace isn't worth it. The Apple website specifically says "All

Questions

7.8K

17

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ATT message says that the phone I recently activated won't work (Device: Samsung Galaxy S10)

I activated my new SIM this morning and paid the amount for the 25$ plan with 300$ upfront fee. It worked fine until 30 min ago. I received a message saying: "AT&T FREE MSG: We're always looking for ways to connect you to what you love faster than ever before. That's why we are taking steps to

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400

4

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my s10e from at&t no network unlock

I am trying to network unlock to use for another charrier but there is no option this phone is fully payed of and has ben for 2 years and had ben using it for 5 years and still is no option for network unlock pls help

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53

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Activate new phone

How do I activate a new phone and prepaid card to get a phone number?

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229

2

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Closed

How to get the PUK code – Instructions from AT&T

If you locked your SIM and do not remember the code, we have you covered. How to unlock a SIM with a PIN Unlock Key (PUK) Go to your account overview within myAT&T and open the My Wireless section Scroll to My devices & add-ons and choose the device that needs a PUK code Sel

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22.8K

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Can I use a unlocked router for home internet

If I have an unlocked SIM card router, can I install an att sim card? Also, if that's possible, can I do the same set up for a family member in a separate house?

Questions

1.5K

6

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Lack of Support for Military Suspension and Unlocking Device.

Where do I start?   I am completely lost and I have exhausted all my options. I am deploying and I have been trying every day to pause my military service since I am leaving for a year. I have called customer support daily for the past week, and have submitted my orders on multiple occasions

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490

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WE CANNOT UNLOCK THIS DEVICE FOR YOU BECAUSE WE DIDNT SELL OR ACTIVATE IT

My sister presented me Iphone X. IMEI checked is clean and she is used AT&T USA before. She also did a paid check and it said this device is clean and paid off. I have have tried to unblocked on AT&T web and it says that we cannot unlock this device for you because we didn’t sell or activ

Questions

2.1K

6

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Esim for a locked phone

Hi , I have to travel to India . I wanted to check if an esim from another operator will be supported on my locked iphone 13 pro max ? Also if you can help me unlock my phone it will be a great help

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4K

2

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Prepaid minute card

I purchased a new airtime card and the cashier said she added the minutes to my phone for me but there not on my phone what can I do I still have my receipt

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191

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Need to unlock att prepaid w/qlink sim card

My friend bought a Att prepaid phone (and wants to put her qlink sim card (free government program) in phone but the phone says it needs to be unlocked first. Then need network unlocked. Need help please. Have called over 10 times and can't get this unlocked.

Questions

1.2K

14

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Blacklist phone

Blacklisted phone

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126

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ATT prepaid SIM card lost

I lost my ATT prepaid sim card while travelling internationally.. Now when O am back to the US, I am not sure how can I get the reacement SIM card for the sams number and get it reinstated.. I locked out from prepaid account as well sue to several login attempts.

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379

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