My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know

let me clear something i'm not a US citizen and i don't live in states so here is my problem bought this new Blackberry priv Att unlocked and when i entered My sim which is not an at&t it asked for unlock code so i contacted my seller about it and he said the code is on box now after trying a code o

For the last two days the unlock portal gives the goofball error message, "Oops! Looks like we're having network difficulties. Try again later." I have attempted to get into the portal via Brave, Chrome and Internet Explorer all with the same error message.Any suggestions as to how to get this proce

I submitted an unlock request for a Samsung A12 I bought for my son and paid off early, and got the following response: We can't complete your unlock request right now. Use the device unlock app Your AT&T PREPAIDSM phone comes with a device unlock app on it. Please use this app to mak

I need to use a different sim card for data because i am in a different country and it keeps asking me for a network unlock code

My dad recently lost his phone outside in the yard. We had insurance on it so of course we don’t a claim and the only claim option for that is “Lost OR Stolen”. A few weeks after he lost it we found it. With him already paying for the replacement phone, we decided to give it to a friend who was in n

Greetings, respected members of the company.. I am a person residing in the United Arab Emirates, and I bought a Microsot surface duo device that belongs to your company some time ago. When checking the status of the SIM, it was found that it was locked for reasons from the main user of the device..

Hi there I have received a notification from AT&T to unlock my S7 handset. I have followed the instructions below  Your unlock instructions: 1. Power off the device and remove the SIM card. 2. Power on the device. 3. Enter #0111*, the unlock code, and #. The device cycles off and b

Where do I start?   I am completely lost and I have exhausted all my options. I am deploying and I have been trying every day to pause my military service since I am leaving for a year. I have called customer support daily for the past week, and have submitted my orders on multiple occasions

I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?

My friend bought a Att prepaid phone (and wants to put her qlink sim card (free government program) in phone but the phone says it needs to be unlocked first. Then need network unlocked. Need help please. Have called over 10 times and can't get this unlocked.

Hi. I have a problem to use my sim-card (which i used yesterday), cause of the US AT&T Activation Policy. I tired to reach operator but nobody could help me. I used this phone with ukranian sim card only, I'd never had AT&T sim card. What should I do?FYI the phone was a present from my friend...

I am being deployed for a year next month. I just got the iPhone 12 on 30 month installments. I submitted the unlock request via email on Friday and received the unlock confirmation email on Saturday. I’ve followed the instructions to insert a non AT&T SIM card (used Verizon) but I continue to

I purchased a new airtime card and the cashier said she added the minutes to my phone for me but there not on my phone what can I do I still have my receipt

I’m currently in lebanon and I can’t put a new sim card because my phone sim is locked. Please unlock my sim card

I bought and paid 400 CASH for an iphone se at WALMART completely unlocked to any carrier. My daughter used it with her ATT account and ATT locked it to their service! with what right do you have to do so? I need to use this phone and shouldnt have to go through your hoops to do so

Hello,I've been having att prepaid for 5 months. But in a few days I am leaving the United States for Europe for a long time  and will not use the ATT network.  I want to have my phone unlocked for the european networks. I read that to be eligible to unlock I should have my account with active servi

Hello dear, please help me to unlock my iPhone as I contacted Apple support and confirmed that my iPhone locked by your side as I live in different country. [Personal IMEI Information Removed] my contact email: [email scrubbed]

I purchased an iphone from at&t back in july of 2018. I honestly cannot recall whether this phone was purchased online or at the retail store in my hometown. I no longer carry an account with at&t, but I am 100% the phone is paid off and is mine free and clear, however I don’t know how to go

I keep my phones until they die, coming from an iPhone 7, and always pay for them in full, usually used. This time I am going to buy the iPhone 13 mini at full price since COVID and dealing with the circus that is Craiglist and FB Marketplace isn't worth it. The Apple website specifically says "All