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My phone number isn't in the system anymore?

I was trying to pay my phone bill after a few months of not having the phone on when I attempted to put my phone number and password in it didn't work and when I tried calling the number they said my phone number wasn't in the system, do I have to get a new phone number and how do I get a new phone

Questions

100

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0

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Unlock Status is still Pending

Submitted a request to unlock, received a confirmation email. Followed the link to confirm, but the status has not changed.  So it says, we are waiting for confirmation.  Request number: NUL821251727149 

Questions

256

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0

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US AT&T Activation Policy

Hi. I have a problem to use my sim-card (which i used yesterday), cause of the US AT&T Activation Policy. I tired to reach operator but nobody could help me. I used this phone with ukranian sim card only, I'd never had AT&T sim card. What should I do?FYI the phone was a present from my friend...

Questions

4.1K

2

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ERROR when trying to unclock Phone

I am trying to unlock my fully paid off iPhone X and the systems is saying that my EMEI number is not associated with ATT. This is extremely frustrating being that the phone is paid off and I should be able to unlock it no problem. Any help is greatly appreciated.

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255

3

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network unlock request denied

I submitted an unlock request for a Samsung A12 I bought for my son and paid off early, and got the following response: We can't complete your unlock request right now. Use the device unlock app Your AT&T PREPAIDSM phone comes with a device unlock app on it. Please use this app to mak

Questions

409

2

0

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unlock carrier lock

Hello dear, please help me to unlock my iPhone as I contacted Apple support and confirmed that my iPhone locked by your side as I live in different country. [Personal IMEI Information Removed] my contact email: [email scrubbed]

Questions

481

11

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ATT prepaid SIM card lost

I lost my ATT prepaid sim card while travelling internationally.. Now when O am back to the US, I am not sure how can I get the reacement SIM card for the sams number and get it reinstated.. I locked out from prepaid account as well sue to several login attempts.

Questions

738

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Switching from AT&T to Cricket with an iPhone 8 Plus

I’ve been with AT&T for 4 years now and my iPhone 8 Plus has been paid off for awhile now and I was wondering if I could switch to cricket without having AT&T unlock my phone? Or do I need to have them unlock it? And if I do have to unlock it what are the requirements and/or will they give m

Questions

439

2

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Unlock Blackberry Key2

I have a prepaid BB100-5 that I want to unlock. I purchased it from an AT&T store and have the Prepay plan. It will no longer work with At&T and I intend to switch carriers. I have tried to use the portal numerous times but it tells me my information is incorrect or it tells me I stepped awa

Questions

228

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Can I use a unlocked router for home internet

If I have an unlocked SIM card router, can I install an att sim card? Also, if that's possible, can I do the same set up for a family member in a separate house?

Questions

2K

6

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Pay off ETF for a corporate phone?

I left my job in August of last year, but they let you keep your corporate phone. The company pulled it off their monitoring stuff, but it doesn't have a sim card. I had a perfectly working phone at the time, so I just kept my corporate phone as a back up. Well, my old phone broke and now I want to

Questions

45

2

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Att blocked my phone for no reason!!!!!!!!!!

Hi, I bought a new iphone 12 pro max in another country before I moved to the US in August 2020. When I plug my sim card (T mobile) into my phone, it says No Service.  I contacted T mobile to check the problem and then figured out my phone is blocked by Att. They suggest me contact Att to re

Questions

1.1K

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Trouble unlocking subsidized device?

Hi all, I've been trying to unlock my phone (which does not have an installment plan), but no luck so far. After contacting customer service, I received a message saying: Thank you for contacting AT&T Customer Care about unlocking your AT&T mobile device. We cannot complete your r

Questions

239

4

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Unlock a U318AA phone from AT&T

my 98-year-old father's Windows phone can no longer be charged. I bought him one of the "senior citizen" phones but he cannot use it since he is used to touch screens and this phone uses arrow keys to make selections. i received a U318AA phone from AT&T for due to the upgrade to 5G. I do not ne

Questions

466

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I bought a go phone can i use it with my contract SIM

Is it possible to use a contract phone with a prepaid AT&T go phone I have the go phone can i just use my contract SIM with it

Questions

142

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Unlocking phone

I bought a iPhone off a guy and it was wiped brand it’s sim locked but it’s payed for and it’s disconnected from the line I need help

Questions

328

15

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How to do a device unlock on an iPhone to be used with a different carrier.

So there something I can do to get a divide unlock to be able to use my phone with a spectrum which is a different carrier than already being used ?

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197

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My device has no option to reset my voicemail password

my device has no option to reset my voicemail password

Questions

297

2

0

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Is it possible to switch carriers?

Hi, I've wanted to try to switch carriers for my At&t Samsung Edge S7, however when I put in the new carrier's SIM card it gives me a crossed out circle icon and doesn't allow me to enable mobile data. Are the phones forced to only use At&t or is there a way to use the new carrier?

Questions

434

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Locked phone from Walmart

I bought and paid 400 CASH for an iphone se at WALMART completely unlocked to any carrier. My daughter used it with her ATT account and ATT locked it to their service! with what right do you have to do so? I need to use this phone and shouldnt have to go through your hoops to do so

Questions

1.5K

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