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I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by
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Phones, Tablets & Devices
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Can anyone help me with a network unlock code for my LG tablet
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Android
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I activated my new SIM this morning and paid the amount for the 25$ plan with 300$ upfront fee. It worked fine until 30 min ago. I received a message saying: "AT&T FREE MSG: We're always looking for ways to connect you to what you love faster than ever before. That's why we are taking steps to
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More AT&T PREPAID Discussions
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I purchased a new airtime card and the cashier said she added the minutes to my phone for me but there not on my phone what can I do I still have my receipt
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More AT&T PREPAID Discussions
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Hello, I'm traveling abroad now. I can't use the phone cards of other countries or the Internet. I would like to ask you to help me make a travel unlock, so that I can use it abroad for the time being. I can't use the mobile phone network, which makes me very difficult abroad.
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Data & Messaging Features, Internet Tethering
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How do I activate a new phone and prepaid card to get a phone number?
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Samsung
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I have requested a device unlock on June 1 and again on June 9 and they are both requests are IN-PROGRESS. They are the same phone, and the phone should be eligible. Please help.
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Other Phones & Devices
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Where do I start? I am completely lost and I have exhausted all my options. I am deploying and I have been trying every day to pause my military service since I am leaving for a year. I have called customer support daily for the past week, and have submitted my orders on multiple occasions
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Apple
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A friend gave me an LG Velvet 5G phone. The phone works perfectly but it has not received any update since December 2020 that sent it to me. By now it should be on Android 11 and have received several patches but still do not receive them. I have read a lot and it seems that it has been imposed by
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Android
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To whom it may concern,I have a Samsung S5 that my wife previously used on AT&T that I am now using on Consumer Cellular. Unfortunately, some of the features do not work because it is still locked to AT&T. I tried going to the AT&T portal and it will not process my request because it is active on an
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Device Features
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I bought and paid 400 CASH for an iphone se at WALMART completely unlocked to any carrier. My daughter used it with her ATT account and ATT locked it to their service! with what right do you have to do so? I need to use this phone and shouldnt have to go through your hoops to do so
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Other Phones & Devices
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I wanted to unlock my iphone I tried to use https://www.att.com/deviceunlock/unlockstep1 This website but when I filled every blank the system said I have a bill that is not paid yet. But I am really sure that I paid all of them. I bought this phone but I can't use it in my country I am a student I
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Apple
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My friend bought a Att prepaid phone (and wants to put her qlink sim card (free government program) in phone but the phone says it needs to be unlocked first. Then need network unlocked. Need help please. Have called over 10 times and can't get this unlocked.
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More AT&T PREPAID Discussions
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How can I get the MCK code. For a change, those of at&t become those who do not know of the existence of that code. I bought the phone on ebay when I put my company's sim in it it asks me for the MCK code I called at&t and they don't know about that code. Samsung tells me that they
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Device Features
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My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know
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Apple
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Hello! I’m looking to unlock my galaxy S9. I am attempting to get of my moms plan as I am now financially stable enough to pay my own phone bill.I forgot about the network lock and already got a SIM card and can’t use it. She say the phone is paid off and it shouldn’t be an issue.
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Samsung
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Good day,am having issue with unlocking a Motorola phone gifted to me by my aunty from USA and am presently in Nigeria and according to her,she bought the phone at once without delay and now I have tried using Nigerian sim or carrier network but it is not working or unlocking, please I need to know
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Android
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Hello, I just received my SIM and successfully activated it (this is the same phone number that I transferred from Tmobile). However, when I put my wireless number to create the new ID, it says "The info provided is not valid. Please try again". I tried to used last 4 digits of the phone number, and
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Am purchasing an unlocked Galaxy S10 and currently have a Galaxy S8. I want to keep my AT&T service, however they want a very high price for a new S10 and I am saving 300$ ordering a new one online. Do I extract the sim card from my S8 and put it in the new S10, or go to an AT&T store and have them
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Phone & Device Upgrades
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I bought an 11 PRO MAX ,and there was something wrong with it. I added money to change a new one at Apple Service Center in China. The IMEL has changed, but SIM lock is still with it. I want to unlock it, but the sequence is prompted The IMEL is not ATT s, what should I do?
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Apple