Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (7.1K)

Relevance

Accepted Solution

Official Solution

PREPAID unlock

Paid for AT&T PREPAID phone and I cancelled service at 5 months, so there for I can not get the phone unlocked regardless? 

Questions

75

2

0

Accepted Solution

Official Solution

Unlock an old 3G phone to avoid it being just a paper weight

I currently live as a missionary in Guatemala but grew up in the US and have many friends and family there. My cousin in the US gave his brother here in Guatemala an old Pantech P8000 which is a 3G (not 4G) phone. It was a used phone when he bought it but it still works....But not in the US anymore

Questions

224

6

0

Accepted Solution

Official Solution

can you help find out which operator

I apologize . I bought a phone in Ukraine, and it turned out to be tied to a mobile operator US AT&T Locked Activation Policy, can you help find out which operator

Questions

155

3

0

Accepted Solution

Official Solution

What should I do?

I recently paid for an iPhone 11 off the internet. I tried to take it to my carrier and they informed me that the phone is an AT&T device. I am a sprint customer..what should I do

Questions

115

10

0

Accepted Solution

Official Solution

IPhone x carrier unlock

So I recently got a used iPhone x from a friend. I filled out the info to get my phone unlocked, and my request got approved. When I insert my sim card it still says SIM not supported. Anyone know why? It worked on an iphone 8 plus that used to be locked. Im using TracFone under Straightalk.

Questions

195

2

0

Accepted Solution

Official Solution

unable to buy selected prepaid plan

I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place

Questions

202

8

0

Accepted Solution

Official Solution

How to unlock Nokia 6102i AT&T phone?

I just bought a brand new Nokia 6102i off eBay and it is, unfortunately, SIM locked to AT&T. Is there ANY ANY way to unlock this device? It is a vintage beauty and I really could use your help. Also, I don't have any SIM with me that I received with the mobile phone.

Questions

2K

4

0

0

Accepted Solution

Official Solution

Device Unlock App

Hello I have bought three Motorola XT2093-7 that was on discount on a US pawn shop, it seems to be they are under prepaid channel. I have already tried to go through Device Unlock web page and I'm only getting a denied email with out knowing the reason. Devices are more than a year old and I nee

Questions

541

1

0

Accepted Solution

Official Solution

I need to unlock my phone

I need to unlock my phone in order to put in another sim card. I'm sending a request to unlock but it says that i need to wait for my service be active for 60 days before i make the request. Is there any other way to unlock it instead of waiting ?

Questions

144

2

0

Accepted Solution

Official Solution

Unlock device

Greetings, respected members of the company.. I am a person residing in the United Arab Emirates, and I bought a Microsot surface duo device that belongs to your company some time ago. When checking the status of the SIM, it was found that it was locked for reasons from the main user of the device..

Questions

764

3

0

Accepted Solution

Official Solution

Problem With Unlock Samsung G975U

I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request

Questions

165

3

0

Accepted Solution

Official Solution

Will I need to unlock my phone again?

I recently acquired a used Windows phone from a private party and I used the AT&T unlock utility web page. I successfully unlocked my phone without further incident. My next concern is regarding the phone's unlocked status. Will the software ever trigger the locked mode again, i.e., during a factory

Questions

70

1

Accepted Solution

Official Solution

Oops! Device Unlock Portal is having network difficulties

For the last two days the unlock portal gives the goofball error message, "Oops! Looks like we're having network difficulties. Try again later." I have attempted to get into the portal via Brave, Chrome and Internet Explorer all with the same error message.Any suggestions as to how to get this proce

Questions

828

1

0

Accepted Solution

Official Solution

This device is flagged for fraud

Hello, I need help. I bought an ATT carrier locked phone from eBay. I tried to unlock this phone, but I received an email saying 'This device is flagged for fraud'. I asked eBay seller about this issue, and he claims that seller himself used it shortly and that it is a phone with clean IMEI. Is ther

Questions

60

3

0

Accepted Solution

Official Solution

IPhone SE, Carrier locked

I bought a IPhone off of somebody and they didnt inform me that the carrier was locked and ive looked it up abd it says i have to contact the carrier and request them yo unlock it but im not 100% sure who the carrier is.

Questions

192

4

0

Accepted Solution

Official Solution

Closed

Xiaomi mi a2

Hi, just wanted to check if my Xiaomi mi a2 device will work with an AT&T sim card? Is it compatible? If not - is there a way to fix it?

Questions

198

1

0

Accepted Solution

Official Solution

Sbcglobal.net Email sign in error code 205.2

I followed the instructions to reset my password about 2 weeks ago and was able to access my email. But I got the error code again today. This is very frustrating.

Questions

379

1

0

Accepted Solution

Official Solution

I WHANT TO UNLOCK IPHONE X

GREETINGS MY NAME IS JOAO. IWANTED YOU TO HELP ME WHIT RELEASE OF AN IPHONE X. MY EMAIL IS: [email scrubbed] THANK YOU SO MUCH. (Edited to remove personal information)

Questions

306

7

0

Accepted Solution

Official Solution

Problem with Unlocking

I bought an iphone 6s which i paid in full... tried to unlock it and was told its active on another account... I have know idea who that person is i called AT&T and they told me they can't help... and i need this phone unlocked... someone has any idea how i can do that?

Questions

71

1

0

Accepted Solution

Official Solution

How can i unlock my 11pro max,Someone help me please

I bought an 11 PRO MAX ,and there was something wrong with it. I added money to change a new one at Apple Service Center in China. The IMEL has changed, but SIM lock is still with it. I want to unlock it, but the sequence is prompted The IMEL is not ATT s, what should I do?

Questions

247

4

0

Not finding what you're looking for?