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How do I found out if I have an upgrade my AT&T Prepaid Phone

Just wanting to know how do I found out if I have an upgrade on my AT&T Prepaid Phone My AT&T prepaid phone is IPhone 6s Gray

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3.4K

2

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I forgot confirmation within 24 hours of the device unlock request.

I made a request to unlock the device, but forgot to confirm it within 24 hours by the email sent.If you try to request again, it will be "Looks like we're already processing a request for this IMEI. Check your request status for more info." And the request will not be delayed.The request status rem

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190

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'Unlocked' Fold 3 isn't Unlocked

Entered the unlock code ATT provided, hit ok - phone booted. Too bad it didn't work and there is no way to re-attenpt. Device reset still requires agreement to AT&T policies, messages etill backup to AT&T cloud, mobile data does not work, visual voicemail can't be setup. I've been on the

Questions

116

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bulk unlock of 150 devices

I bought a batch of 150 used AT&T Apple phones and need them unlocked. How do I do this?

Questions

144

3

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Prepaid sim on unlocked or locked iphone11

I have an iphone 7 through Pre-paid and would like to get the iphone 11 through the Apple site since Prepaid is not offering the iphone 11. Can i use the same sim card i have on my iphone 7?   When placing an order from Apple site, do i order the phone without a sim card or do i chose ATT as the car

Questions

333

1

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Issue unlocking prepaid phone

Hi I can't seem to unlock my At&t prepaid phone even though I meet the requirements. An error message appears saying my personal info doesn't match that of this account, when it actually does. How can I get help?

Questions

104

1

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Hubby turning off my phone, can I reconnect myself and how?

I have my iPhone 12 Pro Max on an AT&T service plan with my soon to be ex husband. He is the primary. (Assuming my phone is paid off/no monthly payments due to own it) If he has my iPhone service turned off, can I take my iPhone somewhere else or back to AT&T and start service again myself?

Questions

482

2

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Huawei phone compatibility

I have a Huawei P30pro. I want to join an AT&T prepaid plan ( BYOP). Does you network support Huawei P30 pro (unlocked)?

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4.1K

8

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Incorrect Information Error Message Trying to Unlock Phone

I am trying to sumbit a request to unlock my phone, but I keep getting a message that the info (first name, last name, email) is incorrect. If I try to the IMEI route, it will not let me push the "next" button. I am at a loss on what to do. I have tried several times and I know I meet the eligibilit

Questions

242

3

0

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UNABLE TO UNLOCK PAID OFF DEVICE

​ ​ ​ Good morning, ​ ​ ​ ​ ​ ​ I’m reaching out because Im still having trouble getting my devices unlocked. ​ ​ ​ ​ ​ ​ ​ ​ I moved most of my lines to Tmobile to take advantage of their reimbursement program, I learned that the phones needed to be paid off first and unlocked. ​ ​ ​ ​ ​

Questions

771

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no record of IMEI found? Cant Unlock my phone.

I have just purchased a at&t s5 active off craigslist. When trying to unlock it through your site the site says that there is no record of the IMEI on file? I would like to resolve this issue as soon as possible seeing that I now currently have no phone and cannot afford to purchase another. I have

Questions

13.2K

11

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申请解锁运营商锁

我的手机是欠费了吗可以帮我查一下吗我有运营商锁

Questions

406

1

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Phone marked as stolen and it's not

I am having some pretty horrible problems. I upgraded my own device 2 years ago and the manager who did it put the installment next plan on the wrong phone line. Customer service has told me that the only thing I could do was pay off the device the next plan is meant for before I could make any chan

Questions

840

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Accessing a blocked website

I'm trying to access a website I know is safe. ATT blocked it and told me to add the address to my Exceptions Page....I've been looking for over an hour and cannot find the Exceptions Page...when I ask on chat or search, it gives me contract language or help with email.....this is a website....HELP

Questions

5.7K

24

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Unlock Code

So I bought a phone that was supposed to be Network unlocked come to find out I was lied to and now I'm stuck with this phone that I can't use unless I get a network unlock code. So does anybody have a puk code for at&t? I need it to not be Network locked to AT&t I need it to be completely u

Questions

187

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Access my Moto pure through a Chromebook

My Moto G4 is an accessible because the screen is cracked and I can't see the screen really I would like to hook it up to a Chromebook so I can get into my phone and access it how do I do it

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38

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Device Unlock Requests - Things To Know From AT&T

  We understand there is some difficulty with requesting a device unlock. You will find some information below on how to:   - Submit a request to unlock a device. - Find the IMEI. - Check status of your request. - Requirements for device unlocks.   How To Request A Device Unlo

Questions

18K

8

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In family plan, how to unlock and convert to esim

Hi - I’m under my brother’s contract. Can I request to have my phone unlocked and convert it to esim? or does my brother need to request to unlock on my behalf?

Questions

2.3K

7

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Get prepaid account number &pin

I can't access my prepaid account because I entered the wrong password many times and I accidentally deleted my ESIM on my phone so I can't receive any text messages, can you tell me how I can get my prepaid account number and password? Because I want to transfer my mobile number to another telecom

Questions

1.9K

1

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Active cell phone on another account

Hi, I have the following issue:I bought an iPhone from ebay, locked to AT&T only, and I fill in the unlock form, and they send me an email saying that it's active on someone else's account, and I ask the seller and they say it's a reseller only, please help! ! I try to talk to AT&T on liv

Questions

320

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