
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
My only internet access is the ATT Unite wi-fi hotspot. From the first day we got it the Netgear 770S operated flawlessly, no problems. Then about a year into the 2-year contract this device is no longer viable. It started with a No Battery error. I visited the Netgear forums to see if anyone el
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Hello, I have the AT&T Unite Hotspot. Is there a basic, advanced, or "hack" so I can have it automatically turn OFF (not just go on standby) after a certain amount of time of inactivity like 15 minutes or 30 minutes? How can I do this? Conversely, how can I have it turn ON automatically when it rec
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
I'm considering switching to the unlimited Plus plan which includes a hotspot. I already have two phones AND a Unite Pro Mobile Hotspot. I also have the 40GB plan of mobileshare data. This setup is my ONLY option for dedicated internet at my home. So, I want to make sure I understand what I'm ge
Questions
•
Other Phones & Devices
New Harry Potter merchandise is now available from AT&T! Gear up for your wizarding adventure. Browse our selection of exclusive items like phone cases, apparel, collectibles and more while supplies last. Visit an AT&T store near you today!
Questions
•
Gaming Arena
Hello everyone! I hope somebody can help me on this. I'm trying to get an open NAT on my Xbox One. I'd settle for a moderate NAT at this point. I've tried opening my ports, putting the console in the DMZ. When I assign a static ip on the console and view it on the Unite Pro set up page, it shows
Questions
•
Other Phones & Devices
Hello all, I'm currently in a sort of run between U.S. and Europe (Austrian resident for now) and to avoid roaming data costs while in U.S. I purchased an ATT "Internet on the go mobile hotspot" (http://www.att.com/att/gophone-mobile-hotspot/en/index.html). All went fine in U.S., but not I'm back in
Questions
•
Online Account Access
Hi, I'm having a problem when trying to unlock my AT&T Unite AC770S that I purchased directly from the AT&T store last year. If I input my IMEI into the Consumer Device Unlock Portal it gives me a: "Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by
Questions
•
Other Phones & Devices
I need 12gb of data to stream a live event.Will this work?1. log into account: https://www.paygonline.com/websc/loginPage.html2. refill account, choose $95. (new account Balance)3. choose a rate plan, add $75 Monthly plan, get 8GB of Data4. select a "package" and add, $10 = 2GB of data5. repeat ste
Questions
•
More AT&T PREPAID Discussions
I'm about to pay off the contract on my AT&T UNITE Hotspot. I'm planning a trip to Europe and it would be nice to use equipment that I'm familiar with for access data during this trip. The device is currently under contract but I'm taking care of that. After that I'd like to unlock it. At first I wa
Questions
•
Other Phones & Devices
I use the unite pro on my unlimited plus plan as my main internet since there are no other options where I live. It works OK, the only issue I have are speeds. I only get 1-3mbps with 4 bars of B17 LTE. If I go in the attic I can pick up B4 and easily get 50mbps. I was wondering if there is an APN o
Questions
•
Data & Messaging Features, Internet Tethering
I have a Unite Pro and I've tried port forwarding and dmz to be able to play online with friends on the PS4. Does anyone know what to do? I can't figure this out.
Questions
•
Other Phones & Devices
Noticed today the increase of the No contract mobile broadband plan for now 2GB from the previous 1.5GB per month at the same price of $25/mo. I wanted to thank whoever made that decision. It sures is nice to get more without having to pay more. Some thoughts on the Unite mobile broadband no contrac
Questions
•
Data & Messaging Features, Internet Tethering
I have an AT&T small business account with 8 smartphones and 2 mobile hotspots. I would like to add Static IP addresses to each broadband hotspot. I have tried to contact AT&T Customer Service and the process has been a complete nightmare. On November 13th, I called AT&T Customer Service and was tra
Questions
•
Data & Messaging Features, Internet Tethering
Netgear 770s... Aka at&t unite hotspot... Tried to get my service turned back on to this device, but the site said the Sim # was unknown. What now?
Questions
•
Other Phones & Devices