My elderly mother is accidentally renting movies and racking up charges. She's deaf and quarantined in assisted living so I cannot go in to try to disable it. I've searched the site and app and cannot find a way to turn off movie rentals On Demand. Help?

Trying to watch the Lakers but Sportsnet keeps glitching. It's unwatchable.  Overall quality of Uverse is terrible.  There is always at least one channel having problems.  Troubleshooter on DVR does not work.  Keep getting unavailable error.  Tried troubleshooting from my c

So I can receive calls from At&T cell lines but Verizon cell lines CAN NOT call into my business. Need help because this cost me money for every call I miss.

A little more than 2 weeks ago I was able to download all my Voicemail messages to my hard drive. Now every time I try to download Voicemail messages I get a "BAD REQUEST" answer from ATT Server. At first I used to get the error Pop-Up messaga that "ATT IS HAVING TECHNICAL DIFFICULTIES. TRY AGAIN

Greetings, I cancelled my Uverse TV & internet service today and never received the email instructions (UPS label) for returning the equipment. Does anyone know what the equipment return address would be for Asheville NC 28801?

Hello:Is there anyone who might be able to lead me in the right direction regarding a few questions that I am eager to have answered that pertain to Cable Modem Routers? Specifically, I would like to change/replace out the cable modem router that AT&T issued me when they first installed my internet

I accidentally deleted shows from the DVR. Can they be recovered?

I have 1G Fiber (Houston). My equipment is: Pace 5268AC AirTiesW 4971 x3 (2 upstairs and 1 downstairs)--leased for $5/mo I still have drop/dead zones and frequent drops of wifi, particularly upstairs.  I have older 4921 extenders, but i am told that i cannot mix and match extenders. 

Hello,I currently have Business Internet 18. I called AT&T support today to see if Fiber to the Node is available. I live in an apartment community and run a small business. Our property owners will not allow AT&T to run fiber to our building and connections to apartments. I have been told that an o

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

I recently was given an AT&T U-Verse 2Wire 3801HGV Gateway from a friend who moved and wasn't going to be needing. It works fine, since I'd used it multiple times at his house, and never had problems. A few months back after obtaining the gateway, I moved back home where they have ATT Dsl with the l

Unable to return uverse equipment, how much am I going to have to pay because of this? Went through a breakup and my ex threw it in the trash...

I want to set up my Linksys E4200 router behind my AT&T U-verse Residential Gateway (2-Wire). Essentially disabling the WiFi on the Residential Gateway and making the E4200 handle all routing and WiFi for my network. What steps do I take for both the Residential Gateway (2-Wire) and the Linksys E420

Lately, I've been having trouble with unstable internet connection.My router is in the basement, while my computer is on the second floor. Sometimes, the internet disconnects itself and I'm left with a "No connection" page. I decided that it'd be better for me to move the router to my room for an et

Just a quick note to anyone else trying to use the DMZPlus feature in the 5031NV RG.  The feature apparently interferes with VOIP connections.Symptoms were that I could place a call, but couldn't hear anything most of the time.  Some numbers (consistently) worked fine, most didn't.  In at least some

For some reason, when my homeserver is connected via ethernet to my Arris NVG599, I cannot connect to it via Microsoft Remote Desktop from my laptop that is connected via wireless to my Arris NVG599. However, if my homeserver is connected via wireless to my Arris NVG599, I can connect to it via Micr

How to I change my wifi password so people will have to ask me for and I want to make it private

No internet. Gateway has flashing red lights on Broadband 1. What is happening? If my gateway needs replacing, which one would you recommend?Message from my gateway.WARNING: Broadband service is not available (Message ID: NAD-2302) The Pace 5268AC gateway could not connect to your Broadband servi

The modem/router is not 100% anymore and as a result I'm losing internet connectivity.  Comes and goes.  My fear is that it will be replaced and, of course, I will be stuck with monthly payment for the fix.  More like a monthly rental fee on the replacement. I don't want to have to

I am an AT&T customer, but I came home today to find that my yard has been dug up and there is a tower that has been put in my yard without my consent. I have not called to have any services added or upgraded, I don't understand how or why they would dig up my yard with out giving me any type of adv