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Wi-Fi connected to Visio TV, but built in apps say it is disconnected.

How do I get the Visio TV built in apps to work? I have a strong Wi-Fi signal on the TV, but they won't boot up, keeps saying it's disconnected from the network.  Also tried it with Ethernet, same thing happened.

Questions

 • AT&T Internet Equipment

172

13

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Applying the lifeline benefit to my wireless account.

I have applied for the lifeline benefit and Been approved. But I’m not sure where I’m at in the process. When I called, I was told I would wait for a message to continue. While on the phone, the gentleman told me that the lifeline and ACP were both one program together and that’s not true as I’ve do

Questions

 • Network Coverage

36

1

0

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I have U-Verse now - but do I still need my phone landline and Voice?

I rather would buy myself an AT&T cell phone than keeping my landline. U-verse is installed and running at my place. One day, U-verse and the phone were both down for a few hours. I was unable to make a call and I live not close to any real civilization. That put me in a strange spot.   If I termina

Questions

 • AT&T Internet Features

1.4K

2

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Homephone(voip) Portpin (tello)

I'm trying to port my home phone to tello cellular and need a port pin, I found 1 definitive answer on what the port pin is- "For anyone reading this in March 2022... For old ATT landlines, traditionally ATT landline customer agents would ask for the 3 digits following your phone number at t

Questions

 • Landline Phone Troubleshooting

267

5

0

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Orbi AX5400 mesh set up with ATT Uverse and having WAP issues with TV freezing

I just set up an Orbi mesh system with the ATT 5826 gateway. I have the gateway in passthrough mode and the Orbi is in AP mode.  I have 2 wireless receivers for Uverse and the WAP is connected to the gateway and not the Orbi.  The receivers are now freezing for a few seconds and doing thi

Questions

 • U-verse TV Equipment

145

4

0

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What do you get with ALL INCLUDED?

I was wondering what is in ALL INCLUDED? for instance u-verse tv I get the U-300 package for $127 does that cover 1 DVR receiver and 3 other receivers? and are there any other fees? I just find the Terms STANDALONE, RACK RATE, STANDARD & ALL INCLUDED confusing. U-verse All Included: U300 $127 = What

Questions

 • U-verse TV Equipment

5.7K

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Channel Guide and U-verse Lineup

U-verse Channel Lineup     Are you wondering what channels are offered in your area? You can check the U-verse Lineup here and compare packages! Just enter you zip code!       At this time, the AT&T Community Forums Team does not have information if or wh

Questions

 • Watching U-verse TV

19K

4

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Moving U-verse Equipment - Wiring Question

My wife wants to move the hardwired U-verse connected tv across the room.  We have wireless receivers upstairs, but we need to move the set up with the gateway,etc about 10 foot further than the existing wiring.  Can I just get some more CAT-5 or CAT-6 cable that's longer and do it myself?  Does it

Questions

 • Watching U-verse TV

1.2K

2

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Uverse doesn't work in a room

On average I am having to reboot my STBs once a week. Imagine having to walk up and down 3 flights of stairs about 20 times constantly rebooting/unplugging/pressing WPS button. The instructions displayed on screen are garbage. In additional to holding the power button for 10 seconds, have also tr

Questions

 • U-verse TV Equipment

214

1

0

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on demand not updating

The On Demand has NOT updated Days of our Lives since JUNE 25th!!! This is an AT&T problem.  My friends with AT&T don't have it either.  My friends with Comcast DO have it!  I have reported this problem but nothing is being done about it!!  

Questions

 • Watching U-verse TV

421

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0

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Wireless, U-Verse, and AT&T Internet Billing Help

 Hello Community,   To help you navigate all the different types of billing questions you may have, we’ve put together a little hub of content to provide guidance and support.   Some of the questions that we answer below are: How do I understand everything that is in my bill? &

Questions

 • Wireless Billing

68.8K

47

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4K = Never on U-Verse?

With Directv launching 4K on demand and well as netflix, amazon prime etc. is it safe to say that due to bandwidth limitations and already overly compressed HD streams 4K will never come to U-Verse in either ondemand or live tv (once channels go live in 2015)? Just curious since we are limited to on

Questions

 • Watching U-verse TV

34.4K

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Wireless Receiver Brings Down Network When Plugged Into Ethernet

I have a 2-wire 802.11b/g gateway connected to a wired u-verse DVR and a u-verse WAP for the wireless receivers.  I then have 2 wireless receivers.  One of the receivers I use wirelessly, but the other is connected via ethernet because its primary location is very far from the WAP.  Both receivers a

Questions

 • U-verse TV Equipment

6.5K

18

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NVG589 gateway frequent reboots

I have recently moved house and transferred my service taking my equiptment with me. At my previous address I had no issues but since being here the gateway seem to reboot itself on a frequent basis. I know the system can reboot itself when there are updates, but this seems too frequent for that. It

Questions

 • AT&T Internet Equipment

1.2K

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

Questions

 • Online Account Access

32

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Target and AT&T bundling promotion

Got call, told that Target was underwriting a bundling service for "select" customers that would combine all AT&T services (directv, which I hate, cell and internet) for over half of what I'm currently paying. Put almost $300 credit on my AT&T bill. Sounded too good to be true, took hours to

Questions

 • AT&T Internet Account

652

5

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How to setup two networks using the Arris BGW210-700

I would like to setup a another network that my secondary router would be connected to. I understand that support would be limited to the Arris modem/router which is ok. I should be able to configure the secondary router on my own. I've looked through a lot of documentation not to mention videos, ho

Questions

 • AT&T Internet Equipment

798

7

0

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U verses button stopped working

I have a S10-S1 remote, the back button no longer works.

Questions

 • Watching U-verse TV

9.2K

2

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Internet Speed while watching TV

I have UVerse Internet, TV, and phone.   Is the bandwidth allocation for these separate or combined?  I ran a speed test with the TV off (using ATT's speed test) and got one number.  I turned on the TV and got about 6Mbps less.  I was surprised at that.  It is repeatable.  I'm assuming that the TV i

Questions

 • AT&T Internet Features

2K

3

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Install new Uverse TV box??

A couple weeks ago, the Uverse cable box that controls ONE of our TV's appeared to have gone south. I rebooted it a couple of times as well as rebooting the main cable box to no avail. I called Uverse support, they were unable to reach that box and sent me a new one.In the meantime, I did a hard res

Questions

 • U-verse TV Equipment

438

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