Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.3K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

What do you get with ALL INCLUDED?

I was wondering what is in ALL INCLUDED? for instance u-verse tv I get the U-300 package for $127 does that cover 1 DVR receiver and 3 other receivers? and are there any other fees? I just find the Terms STANDALONE, RACK RATE, STANDARD & ALL INCLUDED confusing. U-verse All Included: U300 $127 = What

Questions

5.7K

0

0

0

Accepted Solution

Official Solution

POP TV Channel

Since ATT now owns Directv, and Directv has the POP channel, why can't ATT add it to their service?

Questions

9.1K

2

0

0

Accepted Solution

Official Solution

Install new Uverse TV box??

A couple weeks ago, the Uverse cable box that controls ONE of our TV's appeared to have gone south. I rebooted it a couple of times as well as rebooting the main cable box to no avail. I called Uverse support, they were unable to reach that box and sent me a new one.In the meantime, I did a hard res

Questions

509

1

0

Accepted Solution

Official Solution

Wireless Receiver Brings Down Network When Plugged Into Ethernet

I have a 2-wire 802.11b/g gateway connected to a wired u-verse DVR and a u-verse WAP for the wireless receivers.  I then have 2 wireless receivers.  One of the receivers I use wirelessly, but the other is connected via ethernet because its primary location is very far from the WAP.  Both receivers a

Questions

6.6K

18

0

0

Accepted Solution

Official Solution

CHANGE TO LANDLINE

HORRIBLE UVERSE DROPS CALLS I requested a change to basic landline service a week ago. I was told someone would have to call me back. When I received the call I had to go through several channels with offers of products before I was transferred to the department that supposedly could help. That call

Questions

394

4

0

Accepted Solution

Official Solution

Loss of signal

My U-Verse goes out every night between 11pm and 2am. Sometimes just for a few minutes and other times for half hour or longer. Does anyone else experience these outages? Thank you!

Questions

224

7

0

Accepted Solution

Official Solution

Upgrading U-verse internet from Elite to Max: Will I need new hardware?

I have Eltie (

Questions

1K

1

0

0

Accepted Solution

Official Solution

Orbi AX5400 mesh set up with ATT Uverse and having WAP issues with TV freezing

I just set up an Orbi mesh system with the ATT 5826 gateway. I have the gateway in passthrough mode and the Orbi is in AP mode.  I have 2 wireless receivers for Uverse and the WAP is connected to the gateway and not the Orbi.  The receivers are now freezing for a few seconds and doing thi

Questions

221

4

0

Accepted Solution

Official Solution

Uverse doesn't work in a room

On average I am having to reboot my STBs once a week. Imagine having to walk up and down 3 flights of stairs about 20 times constantly rebooting/unplugging/pressing WPS button. The instructions displayed on screen are garbage. In additional to holding the power button for 10 seconds, have also tr

Questions

307

1

0

Accepted Solution

Official Solution

Picture not fitting TV screen

My picture is not fitting my Samsung TV screen it’s a new TV

Questions

75

5

0

Accepted Solution

Official Solution

Closed

How to requesr El Rey Network?

Why can't I get the new El Rey Network on my 450 Uverse pkg? And can I request to have it?

Questions

3K

2

0

0

Accepted Solution

Official Solution

Change out my combo modem/router to a NetGear Modem only.

I have a Motorola BGW210-700. I don't use the VoIP.  I want to replace my AT&T unit with my own modem from NetGear.  The reason for this approach..... I have not had much success in getting the Motorola BGW210-700 to act as a pass through for the NightHawk AX4. Not sure what NetGea

Questions

1K

2

0

Accepted Solution

Official Solution

channel lineup in Excel spreadsheet format (.xlsx file extension) for U-200 U-verse

I am looking for the subject description above. Is it available anywhere without having to generate one myself ? Thanks

Questions

3.8K

7

0

Accepted Solution

Official Solution

audio synchronization

How to resolve lip sync problems.  

Questions

129

1

0

Accepted Solution

Official Solution

Homephone(voip) Portpin (tello)

I'm trying to port my home phone to tello cellular and need a port pin, I found 1 definitive answer on what the port pin is- "For anyone reading this in March 2022... For old ATT landlines, traditionally ATT landline customer agents would ask for the 3 digits following your phone number at t

Questions

324

5

0

Accepted Solution

Official Solution

Collections but I found my equipment?

I used to work for AT&T and had their home services. (About 2 years ago)I left that job and I cancelled my services, packed up my equipment to send out. We were in the midst of moving at the time and we ended up losing the box with the equipment. I eventually got sent to collections, and I liter

Questions

198

1

0

Accepted Solution

Official Solution

Wi-Fi connected to Visio TV, but built in apps say it is disconnected.

How do I get the Visio TV built in apps to work? I have a strong Wi-Fi signal on the TV, but they won't boot up, keeps saying it's disconnected from the network.  Also tried it with Ethernet, same thing happened.

Questions

635

13

0

Accepted Solution

Official Solution

Wi-Fi Router Password Recovery

How can I recover the password for my wi-fi router?   [Subject edited for better exposure]

Questions

6.1K

6

0

0

Accepted Solution

Official Solution

I want to switch from U-verse to dry loop DSL.

I live in Monterey, have U-verse HSI Pro (3.0 Mbps down), and want to switch to DSL without home phone.After a little browsing, I found the DSL without home phone page, which suggests I can get service similar to what I'm getting now for $29.95/month for 6 months. (The fine print mentions a $5/month

Questions

11.4K

6

0

0

Accepted Solution

Official Solution

Wireless, U-Verse, and AT&T Internet Billing Help

 Hello Community,   To help you navigate all the different types of billing questions you may have, we’ve put together a little hub of content to provide guidance and support.   Some of the questions that we answer below are: How do I understand everything that is in my bill? &

Questions

69K

47

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.