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CHANGE TO LANDLINE

HORRIBLE UVERSE DROPS CALLS I requested a change to basic landline service a week ago. I was told someone would have to call me back. When I received the call I had to go through several channels with offers of products before I was transferred to the department that supposedly could help. That call

Questions

 • AT&T Phone Equipment

358

4

0

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on demand not updating

The On Demand has NOT updated Days of our Lives since JUNE 25th!!! This is an AT&T problem.  My friends with AT&T don't have it either.  My friends with Comcast DO have it!  I have reported this problem but nothing is being done about it!!  

Questions

 • Watching U-verse TV

350

7

0

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I think my upload speed is low.

I have around 18Mbps download and my upload is about 1.9Mbps. I think that my upload should be higher than 1.9. I would please like to know if my upload should be higher.

Questions

 • AT&T Internet Features

2.4K

5

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Buried main line in the yard needs moved

I'm getting the run around right now regarding this. I called the buried cable division to have main lines looked at which are running on the property line where a fence is going to be installed.  They were great - said it is no big deal for the Repair department to install a new cable to be b

Questions

 • AT&T Fiber Installation

399

4

0

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Remote call forwarding

Where are the instructions for using a website to set up call forwarding from a U-Verse phone some another phone.  I used to have those instructions but can't find them now.  Thank you.

Questions

 • AT&T Phone Features

2.6K

7

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Wi-Fi connected to Visio TV, but built in apps say it is disconnected.

How do I get the Visio TV built in apps to work? I have a strong Wi-Fi signal on the TV, but they won't boot up, keeps saying it's disconnected from the network.  Also tried it with Ethernet, same thing happened.

Questions

 • AT&T Internet Equipment

126

13

0

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Closed

How to requesr El Rey Network?

Why can't I get the new El Rey Network on my 450 Uverse pkg? And can I request to have it?

Questions

 • Watching U-verse TV

3K

2

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NVG589 gateway frequent reboots

I have recently moved house and transferred my service taking my equiptment with me. At my previous address I had no issues but since being here the gateway seem to reboot itself on a frequent basis. I know the system can reboot itself when there are updates, but this seems too frequent for that. It

Questions

 • AT&T Internet Equipment

1.2K

2

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POP TV Channel

Since ATT now owns Directv, and Directv has the POP channel, why can't ATT add it to their service?

Questions

 • Watching U-verse TV

8.9K

2

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What do you get with ALL INCLUDED?

I was wondering what is in ALL INCLUDED? for instance u-verse tv I get the U-300 package for $127 does that cover 1 DVR receiver and 3 other receivers? and are there any other fees? I just find the Terms STANDALONE, RACK RATE, STANDARD & ALL INCLUDED confusing. U-verse All Included: U300 $127 = What

Questions

 • U-verse TV Equipment

5.7K

0

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Wi-Fi Router Password Recovery

How can I recover the password for my wi-fi router?   [Subject edited for better exposure]

Questions

 • AT&T Internet Features

5.8K

6

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How To Get AT&T U-Verse In My Area?

Hi! I am new member & trying to get U-verse in my area & I was told the community can help best way as possible of how to approach it. First my name is Lucky I live in Killen,Alabama. I live with my uncle & aunt. I am on SSD & so is my uncle. Now since I lived here I noticed it

Questions

 • U-verse TV Account

3.9K

9

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Wireless Receiver Brings Down Network When Plugged Into Ethernet

I have a 2-wire 802.11b/g gateway connected to a wired u-verse DVR and a u-verse WAP for the wireless receivers.  I then have 2 wireless receivers.  One of the receivers I use wirelessly, but the other is connected via ethernet because its primary location is very far from the WAP.  Both receivers a

Questions

 • U-verse TV Equipment

6.4K

18

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IR remote question

I have a ISB7500 box.  I recently mounted my TV and ran all the wiring behind the wall into a cabinet.  The box is located in the cabinet and i leave the door open to use the IR remote.  I wanted to purchase the RF remote but not for $60.  I also heard the battery life on those are terrible.  Can I

Questions

 • Watching U-verse TV

5.2K

8

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4K = Never on U-Verse?

With Directv launching 4K on demand and well as netflix, amazon prime etc. is it safe to say that due to bandwidth limitations and already overly compressed HD streams 4K will never come to U-Verse in either ondemand or live tv (once channels go live in 2015)? Just curious since we are limited to on

Questions

 • Watching U-verse TV

34.4K

8

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How to setup two networks using the Arris BGW210-700

I would like to setup a another network that my secondary router would be connected to. I understand that support would be limited to the Arris modem/router which is ok. I should be able to configure the secondary router on my own. I've looked through a lot of documentation not to mention videos, ho

Questions

 • AT&T Internet Equipment

417

7

0

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Wireless, U-Verse, and AT&T Internet Billing Help

 Hello Community,   To help you navigate all the different types of billing questions you may have, we’ve put together a little hub of content to provide guidance and support.   Some of the questions that we answer below are: How do I understand everything that is in my bill? &

Questions

 • Wireless Billing

68.7K

47

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Target and AT&T bundling promotion

Got call, told that Target was underwriting a bundling service for "select" customers that would combine all AT&T services (directv, which I hate, cell and internet) for over half of what I'm currently paying. Put almost $300 credit on my AT&T bill. Sounded too good to be true, took hours to

Questions

 • AT&T Internet Account

97

5

0

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How do I connect a wired D-Link home security camera to U-verse?

I want to add a home security camera to my ATT U-verse network using an ethernet cable. Problem is you can't simply use an ethernet switch without degrading the signals. So I purchased a D-Link N300 router thinking it would be plug 'n play. Nope, there is no signal getting through to the TV now. Any

Questions

 • AT&T Internet Equipment

3K

4

0

0

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Uverse doesn't work in a room

On average I am having to reboot my STBs once a week. Imagine having to walk up and down 3 flights of stairs about 20 times constantly rebooting/unplugging/pressing WPS button. The instructions displayed on screen are garbage. In additional to holding the power button for 10 seconds, have also tr

Questions

 • U-verse TV Equipment

141

1

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