Hi, I have a green box that has ATT on there, it also mentions underground cables of some sort, but I would like to know if I can remove that or at least relocate that? I'm planning on doing some work in my back yard and that is in the way.

I'm trying to port my home phone to tello cellular and need a port pin, I found 1 definitive answer on what the port pin is- "For anyone reading this in March 2022... For old ATT landlines, traditionally ATT landline customer agents would ask for the 3 digits following your phone number at t

Ever since I got an upgrade on Internet service and uverse..they changed my gateway..now my tv constantly and progressively worse, has pop ups of the set up modes be it video or whatever random area of my tv's setup..they stay on for a minute than exit themselves out...or if we hit our tv remote on

Why can't I get the new El Rey Network on my 450 Uverse pkg? And can I request to have it?

I have around 18Mbps download and my upload is about 1.9Mbps. I think that my upload should be higher than 1.9. I would please like to know if my upload should be higher.

I have a S10-S1 remote, the back button no longer works.

I have Eltie (

I have UVerse Internet, TV, and phone.   Is the bandwidth allocation for these separate or combined?  I ran a speed test with the TV off (using ATT's speed test) and got one number.  I turned on the TV and got about 6Mbps less.  I was surprised at that.  It is repeatable.  I'm assuming that the TV i

When replacing the U-verse receiver, do I lose the recordings made with the old receiver?

When I called and signed up for U-Verse, I specifically asked if there was any kind of equipment rental fee, and i was told "no."   My first bill comes and guess what?  There is a $10 charge for "High Speed Internet Equipment Fee." Per some forum searches, it looks like ATT doesn't let me buy my own

I have recently moved house and transferred my service taking my equiptment with me. At my previous address I had no issues but since being here the gateway seem to reboot itself on a frequent basis. I know the system can reboot itself when there are updates, but this seems too frequent for that. It

HORRIBLE UVERSE DROPS CALLS I requested a change to basic landline service a week ago. I was told someone would have to call me back. When I received the call I had to go through several channels with offers of products before I was transferred to the department that supposedly could help. That call

I have a ISB7500 box.  I recently mounted my TV and ran all the wiring behind the wall into a cabinet.  The box is located in the cabinet and i leave the door open to use the IR remote.  I wanted to purchase the RF remote but not for $60.  I also heard the battery life on those are terrible.  Can I

Since ATT now owns Directv, and Directv has the POP channel, why can't ATT add it to their service?

With Directv launching 4K on demand and well as netflix, amazon prime etc. is it safe to say that due to bandwidth limitations and already overly compressed HD streams 4K will never come to U-Verse in either ondemand or live tv (once channels go live in 2015)? Just curious since we are limited to on

On average I am having to reboot my STBs once a week. Imagine having to walk up and down 3 flights of stairs about 20 times constantly rebooting/unplugging/pressing WPS button. The instructions displayed on screen are garbage. In additional to holding the power button for 10 seconds, have also tr

I want to add a home security camera to my ATT U-verse network using an ethernet cable. Problem is you can't simply use an ethernet switch without degrading the signals. So I purchased a D-Link N300 router thinking it would be plug 'n play. Nope, there is no signal getting through to the TV now. Any

My wife wants to move the hardwired U-verse connected tv across the room.  We have wireless receivers upstairs, but we need to move the set up with the gateway,etc about 10 foot further than the existing wiring.  Can I just get some more CAT-5 or CAT-6 cable that's longer and do it myself?  Does it

How can I recover the password for my wi-fi router?   [Subject edited for better exposure]

can I put my Uverse account on vacation?