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Why does AT&T refuse to run your fiber line the way you want them too in your house and refuse to put the 320 fiber modem in the garage?

As a customer, I feel like I am paying for a service and as the owner of my house, I shall be able to choose how to run the fiber to my house and where I choose to land that fiber within my property. I was told that if the fiber had to be buried even though the box that they run from is 30 inches fr

Questions

 • AT&T Fiber Installation

265

1

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Why Are U-verse Recordings Being Erased? - Solutions from the Community

Learn what you need to to do keep your recordings Are your recordings mysteriously disappearing? Believe it or not, it could be what you are doing. Check out the info below to learn what you can do to stop losing your recordings.     Why are my recordings being deleted? A normal fe

Questions

 • U-verse TV Equipment

16K

1

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Return equipment

I cancelled my service and was supposed to get an email about how to return equipments. I haven't received an email yet. I've checked my junk folder too. How long does it take to get the email?

Questions

 • AT&T Internet Equipment

87.2K

67

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Can I buy equipment at BesyBuy and save fees?

I'm charged $7.00 a month for equipment .. can I buy this equipment at say Best Buy and save myself some money?

Questions

 • AT&T Internet Account

1.7K

1

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Have an old house with Coax cable. do I need to up date whole house with CAT 5 or whatever

Most of my U-verser receivers are connected by coax cable, and they just sent me the new gateway. It does not work unless you have ethernet capabilities. Which, of course, I do not. Any suggestions?

Questions

 • AT&T Fiber Equipment

139

2

0

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Software/Firmware Versions

How can I tell if my Uverse Residential Gateway has the latest software installed? The RG status page says the current software version is 9.1.0h12d22, and it has instructions for updating from a .bin file on my local PC. But, I can't find anything on the U-verse website about current software versi

Questions

 • AT&T Internet Equipment

1.8K

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PoP and Hallmark channels

I have been watching POP and Hallmark channel up north for the past two weeks. Why doesn't ATT carry those channels? It looks like other customers have also requested them!

Questions

 • Watching U-verse TV

1.7K

5

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Past Program Search

How do you find a past TV program to watch?

Questions

 • Watching U-verse TV

398

1

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Remote don't work

Remote on one tv won't do anything except volume and on and off same remote works on other TV's but other remotes have same problem on the one tv think it might be the box what do you think

Questions

 • U-verse TV Equipment

923

3

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Can I self install uverse tv dvr receiver?

Questions

 • U-verse TV Equipment

2.2K

1

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CABLE POWERED part 2

is there a little bit of low voltage electricity coming from the cable box (U-verse set) through the coax cable to the t v?  because of the long run in the cabel about 80'. I wish to add an in-line amplifier, in hopes of stopping the buffering that happens too often while watching live T. V.  the am

Questions

 • U-verse TV Equipment

629

2

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Uverse Ubasic + Uverse Internet Bundling

I have a Uverse Internet plan w/o any other services - it has a 1TB cap.If I get the Uverse Ubasic package - is that enuf of an upgrade to make my internet plan qualified for unlimited data? I only need 1 receiver - no HD/no DVR. And - what installation fee is there to add the Ubasic?

Questions

 • AT&T Internet Account

5K

3

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Remote will INCREASE volume but not decrease

I just purchased a Samsung 32" HDTV for a spare room. I have programmed the S10 remote according to instructions BUT the volume control on the remote will increase only - I cannot decrease the volume using the s10 remote. Obviously the Samsung remote works fine. I tried all the programming codes ava

Questions

 • Watching U-verse TV

740

3

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Hallmark channel number on U-verse

When I called about changing to this I asked about hallmark channel. I was told it was in my package. I don't see it on the guide

Questions

 • U-verse TV Equipment

2.1K

1

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Looking for a remote code for my Intergra DTR-7.9 reciever

Looking for a remote code for my Intergra DTR-7.9 reciever?   Ihave tried all that I can find. Help please!!!!    Thanks.

Questions

 • U-verse TV Equipment

809

2

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Cutting Out My Uverse TV Service

If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?)  I'm mostly watching streaming channels through Roku.  Are there routers or adapters for TVs w

Questions

 • U-verse TV Equipment

86

1

0

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AT&T U-verse App and recorded shows?

I have the uverse app for iphone thru at&t. I recorded movies and shows but i cant watch them from the app. Its says i need to upgrade my subscription but i have u300 plus on demand and i am suppose to be able to record too. Pls help! I wait to be able to watch recorded shows and movies while away f

Questions

 • Watching U-verse TV

1.4K

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Chicago cubs games??

How can you watch cubs games on uverse. I got csn and the game was blacked out. I live in grand rapids Michigan btw.

Questions

 • Watching U-verse TV

5.3K

7

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How to turn on volume on Cisco IPN330HD box with S30-S1A Remote

I need the volume louder on my TV. The volume works great with the DVD player.

Questions

 • Watching U-verse TV

1.4K

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AT&T Uverse HSIA45 mbps upgrade to HSIA 75mbps questions.

I am unsure of the upgrade. Does a tech have to come to my place and verify things? I was never notified of anything that needs to be done. the way the change order went, it seems that the internet speed will just be bumped up to 75mbps.  Is this possible? I would predict it has to do with how my fi

Questions

 • AT&T Internet Features

2.2K

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