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2wire 3801HGV can't obtain IP address

I had the old 2wire gateway 3801HGV (ver1.0 firmware 6.3.7.40-enh.tm hardware version 000778-004) I would like to replace the rental gateway 3801HGV (firmware 6.11.1.29-enh.tm). My gateway can sync the signal with ATT U-verse server but It can not obtain the IP address. I had DSL connected but I can

Questions

 • AT&T Internet Equipment

3.6K

2

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In Person Payment

I wanted to know if I can send someone to pay my bill for me. Can someone other than myself go with a copy of the bill and make a payment?

Questions

 • Wireless Billing

94

4

0

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Program Information Missing

We are not able to see the program inforamation on TV shows.  Is anyone else experiencing this issue?  Has been going on for several days.  Any suggestions besides calling ATT?  Thanks for any info.   [Subject edited for better exposure]

Questions

 • Watching U-verse TV

1.2K

4

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0

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suspend service temporarily

I would like to suspend my service from January 4, 2017 until April 5, 2017

Questions

 • AT&T Internet Account

3.9K

1

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RG statistics.

I cannot get into the RG for my statistics using http-- 192.168.1.254-xsltPAGE=C_1_0. this has always worked before, Two computers hard wired to the RG one on windows 10, one on windows seven, computer with 10 shows message hmmm cannot get into this page, computer with 7 brings down big drop box wit

Questions

 • AT&T Internet Equipment

1K

12

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0

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on demand feature

Does at&t charge extra for their on demand feature?

Questions

 • U-verse TV Account

813

2

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U-verse App and Data Usage?

Hello everyone i just wanted to know when you download the U-verse app do you have to pay for the streaming on your phone?

Questions

 • Wireless Billing

378

3

0

0

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U-verse scheduling guide

U-Verse apparently has a scheduling problem. My DVR is set to record Curse of Oak Island on History Channel Tuesday April 21, 2020, 9 p.m. EDT and it's not showing up to record and not showing up in the schedule. I know for certain that History will be carrying Curse of Oak Island at that time and

Questions

 • Watching U-verse TV

74

1

0

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HD Channel Veiwing

I seem to only be able to watch 2 programs in HD at one time. Whenever I try to watch 3 it tells me to cancel HD Veiwing on one channel.

Questions

 • Watching U-verse TV

523

1

0

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Question about my Uverse TV contract

I have a contract with Uverse TV untill october 2017 ....if i switch to DIRECTV.. Will at&t let me out of my Uverse contract?

Questions

 • U-verse TV Account

958

3

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Question that keeps getting asked "Hallmark and coming back to U-verse?"

After reading all the posts on here about Hallmark and the questions on when will Hallmark come back to U-Verse?  I did some digging and found 2 contacts for Crown Media that maybe your questions should be directed to.   After learning that AT&T has sent an offer to Crown Media in the last few month

Questions

 • Watching U-verse TV

2.2K

19

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0

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Can I convert a U-Verse wireless receiver to wired?

I have 2 U-Verse wireless receivers that get a poor signal resulting in bad reception, and unfortunately, moving the WPS receiver is not an option. Since the wireless receivers do have an Ethernet port, can I just plug them directly into the wall jack or network switch to utilize a wired connection?

Questions

 • U-verse TV Equipment

6.6K

5

0

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Is there a way I can get service in my new adress

My street adress has no service, but the rd behind my house has service, is there a way I can get internet service?

Questions

 • AT&T Internet Account

959

0

0

0

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Uverse Recordings? On DVR? On Server?

I'm hearing different thoughts on this ...Is the recordings actually stored on a the ATT Harddrive?  If not, where are they stored and why can't customers get previous recordings if the DVR crashes?

Questions

 • U-verse TV Equipment

906

1

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U-Verse data caps

Does AT&T have a data cap for uverse and if so is it enforced?

Questions

 • AT&T Internet Features

65.1K

34

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0

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Late Payment Option

Need extra time to make a payment? Not to worry, you can make arrangements online! Log into your account at att.com. Hover over Billing, Usage, Payments. You will see the option to Arrange Late Payment as shown below.   Once you select Arrange Late Payment, scroll down until you see t

Questions

 • U-verse TV Account

15.2K

5

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0

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BGW210-700, personal router, and a VAP2500 providing TV over wifi

I'm trying to get my mom's internet setup using our own router (unifi dream machine). She currently has a BGW210-700 providing wifi for her devices, and connected to that VAP2500, which is apparently providing different wifi for her set top box upstairs.   Is the VAP2500 simply an access point, and

Questions

 • AT&T Internet Equipment

270

3

0

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Switching to XFINITY, what do I do with AT&T's ONT box?

Cancelled my U-Verse fiber plan for Xfinity's fiber. Since it's Rona season, the Xfinity technician will be giving me a self-install kit for setting up the internet connection and will only handle the outside wiring.   I'm in a 2 bedroom apartment so I think there's only 1 point of access for instal

Questions

 • AT&T Fiber Equipment

1.8K

0

0

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Can I pay to have fiber optics run to my house?

I live about a mile form where fiber optics was just ran to, i was curious if i could pay with my own money to have it ran to my house? Im willing to pay any amount.  i can give you my address if you need it.

Questions

 • AT&T Fiber Installation

99

2

0

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some of my uverse tv channels have no sound

best solution for getting back sound on these channels? for instance the QVC HD channel and the ABC channel on the lower non HD channels have no sound. How can I reset it? I have not gone yet through all of my channels to see if others are missing sound yet. A step by step procedure would be very ap

Questions

 • U-verse TV Equipment

5.6K

8

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