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U-verse fiber router re. USB

The router includes a USB connector which allows a USB hard drive to be connected and recognized as a NAT drive. When I connect my drive nothing happens. The drive spins on power-up but the router does not indicate a USB connection and the device is not visible in any network search. The router's ut

Questions

 • AT&T Fiber Equipment

2.8K

1

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U-verse ADSL+ CPE Question

Has anyone tried using a Cisco 1800/2800 configured with an HWIC-1ADSL module to connect to the U-verse standalone Internet service, or will AT&T not allow anything other than their required gear? FYI, I am switching from AT&T DSL Pro to the U-verse Elite 6M service, purchasing the 2Wire 3600HGV dev

Questions

 • AT&T Internet Equipment

4.7K

2

0

0

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Volume trouble

I just bundled my tv and internet.  I am having difficulty with my volume control. Any suggestions?

Questions

 • U-verse TV Equipment

1.6K

7

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0

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Can I have two different routers in 1 house with the same carrier?

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

Questions

 • AT&T Internet Features

90

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0

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redeeming U-verse Amazon Prime Promo ??

how do i actually get the amazon prime reward on recent U-verse promotion. We had the installation done, but no one at At&T is able to tell me what happened to the prime promotion, that i have on my order summary.

Questions

 • U-verse TV Account

16K

7

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Why is my profile 3HD 1SD and how do I upgrade it?

I am only able to record/watch 3HD shows, and my 4th has to be in SD. How do I change my account profile so I can record 4HD shows at once? I have u450 with HD and i believe Max plus internet. I don't see what I shouldn't have the highest HD recording capabilities when I have the highest cable offer

Questions

 • Watching U-verse TV

2.1K

8

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internet goes out CONSTANTLY

Ok I just got ATT Uverse max plus installed yesterday ever since then the Internet has gone out constantly I don't understand it.. I ditched Comcast for you guys I hope we can get this resolved so I can stay with you guys.. I have tried all I can think of: tried different channels, restarted the gat

Questions

 • AT&T Internet Features

7K

7

0

0

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Play/FF/Rewind screen information bar.

While watching Uverse TV and when the Play, FF or Rewind button is pressed, an information bar displays on the lower part of the TV screen for 5 seconds or more that prevents viewing the part of the programming until the information bar goes away. I find that this is annoying and could be prevented

Questions

 • Watching U-verse TV

681

3

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0

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AT&T Reward Card

My card expired prior to use. What can I do to get the value of it on my account or otherwise?

Questions

 • U-verse TV Account

3.1K

4

0

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Save Stingray music channels in menu

How do I save individual Stingray music channels for example hot country or New Age in the menu? Only can save Stingray music 1500 In menu then have to select what channel I want.Would like to be able to save individual stations in the menu for easy access. How does one do this?

Questions

 • Watching U-verse TV

981

1

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How can I get fee based internet support?

I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t

Questions

 • AT&T Internet Account

108

7

0

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Bluray on uverse

I have uverse 200, what buttons do I use as a source button on remote to access bluray player?

Questions

 • U-verse TV Equipment

843

1

0

0

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U-verse Transfer of Service Permitted?

As a grandfathered service, is U-verse Transfer of Service to another member of the same household permitted should the account holder die?

Questions

 • U-verse TV Account

37

1

0

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Closed

Can I upgrade my gateway without renting it?

I have purchased a new computer and printer that won't connect to my ten-year old gateway equipment (3800 HGV-B). I do not want to "rent" new equipment but would like to purchase my own.  AT&T customer support said I could do that and that there was an approved list of equipment on their w

Questions

 • AT&T Internet Equipment

1.5K

1

0

0

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Does it cost extra on your UVerse plan to use a netbook?

Sorry if I mix things up. I'm not that knowledgeable about smartphones and netbooks. I have ATT Uverse and want to buy a netbook from Amazon to use alongside my laptop. I understand that you can't use a smartphone with ATT that doesn't have a data plan without it being added automatically to your ac

Questions

 • Other Phones & Devices

780

7

0

0

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Closed

How do I replace my U-verse gateway?

How do I replace my U-verse gateway?

Questions

 • Watching U-verse TV

3.9K

1

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Closed Captioning Only Works Sometimes

Why doesn't closed captioning work on USA/Dig, Showtime/Nurse Jackie and FX/Justified? Also, why is it on live tv shows, the CC is usually 3-4 sentences behind what the people are saying? Warren

Questions

 • Watching U-verse TV

744

2

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power outage with uverse phone lines

if power goes out and i have uverse phone line, can i plug in a regular phone & will it work?

Questions

 • AT&T Phone Features

1.5K

1

0

0

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DVR Size

I was visiting a friend this weekend and noticed how many shows he is able to record on his U-Verse DVR. When I got home, I checked mine and the space remaining was no where near his. Are there different size DVRs? Can I get an upgrade? (I've been a long-long time AT&T customer.) Thanks!

Questions

 • U-verse TV Equipment

1.1K

0

0

0

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Return equipment

I cancelled my service and was supposed to get an email about how to return equipments. I haven't received an email yet. I've checked my junk folder too. How long does it take to get the email?

Questions

 • AT&T Internet Equipment

87.1K

67

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