Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.1K)

Relevance

Accepted Solution

Official Solution

DVR Size

I was visiting a friend this weekend and noticed how many shows he is able to record on his U-Verse DVR. When I got home, I checked mine and the space remaining was no where near his. Are there different size DVRs? Can I get an upgrade? (I've been a long-long time AT&T customer.) Thanks!

Questions

1.1K

0

0

0

Accepted Solution

Official Solution

Why is my land line not operatonal when Uverse is not operational?

Why is it that my land line is dead when my computer is unplugged or my power is off.  In the past, if I lost electric power, my land line still was operational.  Is there a remedy to this?  I am not comfortable when my land line is not operational

Questions

793

2

0

0

Accepted Solution

Official Solution

Closed Captioning Only Works Sometimes

Why doesn't closed captioning work on USA/Dig, Showtime/Nurse Jackie and FX/Justified? Also, why is it on live tv shows, the CC is usually 3-4 sentences behind what the people are saying? Warren

Questions

747

2

0

0

Accepted Solution

Official Solution

U-verse fiber router re. USB

The router includes a USB connector which allows a USB hard drive to be connected and recognized as a NAT drive. When I connect my drive nothing happens. The drive spins on power-up but the router does not indicate a USB connection and the device is not visible in any network search. The router's ut

Questions

2.8K

1

0

0

Accepted Solution

Official Solution

Bluray on uverse

I have uverse 200, what buttons do I use as a source button on remote to access bluray player?

Questions

846

1

0

0

Accepted Solution

Official Solution

redeeming U-verse Amazon Prime Promo ??

how do i actually get the amazon prime reward on recent U-verse promotion. We had the installation done, but no one at At&T is able to tell me what happened to the prime promotion, that i have on my order summary.

Questions

16K

7

0

0

Accepted Solution

Official Solution

Internet equipment

Can I use a Arris WBM760A plus an Asus RT-N56U as my own equipment on AT&T internet?

Questions

1K

3

0

0

Accepted Solution

Official Solution

Does it cost extra on your UVerse plan to use a netbook?

Sorry if I mix things up. I'm not that knowledgeable about smartphones and netbooks. I have ATT Uverse and want to buy a netbook from Amazon to use alongside my laptop. I understand that you can't use a smartphone with ATT that doesn't have a data plan without it being added automatically to your ac

Questions

784

7

0

0

Accepted Solution

Official Solution

Play/FF/Rewind screen information bar.

While watching Uverse TV and when the Play, FF or Rewind button is pressed, an information bar displays on the lower part of the TV screen for 5 seconds or more that prevents viewing the part of the programming until the information bar goes away. I find that this is annoying and could be prevented

Questions

698

3

0

0

Accepted Solution

Official Solution

Why is my profile 3HD 1SD and how do I upgrade it?

I am only able to record/watch 3HD shows, and my 4th has to be in SD. How do I change my account profile so I can record 4HD shows at once? I have u450 with HD and i believe Max plus internet. I don't see what I shouldn't have the highest HD recording capabilities when I have the highest cable offer

Questions

2.1K

8

0

0

Accepted Solution

Official Solution

power outage with uverse phone lines

if power goes out and i have uverse phone line, can i plug in a regular phone & will it work?

Questions

1.5K

1

0

0

Accepted Solution

Official Solution

Unstable Internet speed.

I recently switched from ATT DSL to Uverse. I never should have!.. I had great service now same computer no additional apps or programs and what took seconds now takes minutes to hours. One minute ai have good connection and 5 min later horrible. It seems to be ok for 10 minutes after I reset the mo

Questions

2.4K

1

0

0

Accepted Solution

Official Solution

Remove Favorites List

I already have 1 favorites list but another shows up with 0 channels. I never put that in and do not want two favorites lists showing. Please let me know what the steps are to remove the one with 0 channels completely.

Questions

3.1K

5

0

0

Accepted Solution

Official Solution

Can I have two different routers in 1 house with the same carrier?

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

Questions

112

0

0

Accepted Solution

Official Solution

Volume trouble

I just bundled my tv and internet.  I am having difficulty with my volume control. Any suggestions?

Questions

1.6K

7

0

0

Accepted Solution

Official Solution

internet goes out CONSTANTLY

Ok I just got ATT Uverse max plus installed yesterday ever since then the Internet has gone out constantly I don't understand it.. I ditched Comcast for you guys I hope we can get this resolved so I can stay with you guys.. I have tried all I can think of: tried different channels, restarted the gat

Questions

7K

7

0

0

Accepted Solution

Official Solution

Connecting a second TV over coaxial cable

On U-verse HD TV with 1 box. I'd like to put a second HD TV in another room using the in-wall coaxial.What do I need?

Questions

1.6K

4

0

0

Accepted Solution

Official Solution

AT&T Reward Card

My card expired prior to use. What can I do to get the value of it on my account or otherwise?

Questions

3.1K

4

0

Accepted Solution

Official Solution

Save Stingray music channels in menu

How do I save individual Stingray music channels for example hot country or New Age in the menu? Only can save Stingray music 1500 In menu then have to select what channel I want.Would like to be able to save individual stations in the menu for easy access. How does one do this?

Questions

988

1

0

0

Accepted Solution

Official Solution

How do I replace the U-verse receiver for my tv?

How do I replace the U-verse receiver for my tv?

Questions

1.6K

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.