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Internet *AND* TV (COAX AND WI-FI) dropping signal off/on throughout day -- Lyons, IL (60534)

Here's the gist of my issues:Every few hours, I lose signal.  Not just for the internet, but ALL U-Verse services.  We're talking wired U-Verse TV boxes drop signal at the same time VIA COAX, and they're not even hooked up to the router.  Of course the Wi-Fi box (bastion of my existence, gladly repl

Questions

 • AT&T Internet Features

563

2

0

0

Terrible sound quality when tuned to AXS TV.

When tuned to axs tv, the sound quality is terrible. Sounds like a very low quality internet stream, even though its supposed to be HD audio. All other channels sound high definition, except for ads TV.

Questions

 • Watching U-verse TV

73

3

0

U-Verse TV (Technician Issues/Complaint)

Is it customary for a technician to arrive at an undesignated time, state that my service is good to go before entering the home, not know the service they were sent out to do work on and try to sell me a different product? I think NOT. Then is it customary for the technician to call more than 6

Questions

 • U-verse TV Account

32

3

0

d.s.l.

We have been with at&t for 21 years, we have been and are still currently stuck on the d.s.l. network... the neighbors across the road can have fiber, but we're told that it doesn't reach us. i'm seriously wondering if they are just trying to push us way and not be a customer with them or anythi

Questions

 • AT&T Internet Plans

40

1

0

AT&T U-Verse Remote pairing help

A couple minutes ago I figured out how to connect my AT&T U-verse controller to my LG webOS TV. I was testing the features when i noticed that the controls were mixed badly. The up arrow was menu, and guide, arrows v, >, <, were unresponsive, with much more doing the same thing. I want to

Questions

 • U-verse TV Equipment

73

0

0

Watching shows on Starz App?

I have access to the Starz app through my ATT Uverse subscription. Suddenly, I am getting a message saying that the shows on the Starz app aren't "included" with my package (I have the highest package that has everything included). What is going on?

Questions

 • Watching U-verse TV

58

1

0

Adding devices

I have my mobile plan through AT&T and recently got TV and internet, too. However, they are separate plans with separate bills. Would I save money if I bundled it all together on one bill? If so, how would I go about doing that?

Questions

 • Other Phones & Devices

14

1

0

Setting Up Samsung Blu Ray Internet Connection with AT&T U-Verse - Equals Sign in Pswd

I'm trying to enter my AT&T internet password listed on the side of my wireless receiver into my Samsung Blu Ray player so that I can access the internet and stream Netflix, etc. However, the problem is that my password has an "=" (equals sign) and that character is not an option on my Samsung remot

Questions

 • Watching U-verse TV

3.6K

7

0

0

why does my smart tv not work with my u-verse receiver?

I have checked all connections, reset and changed HDMI inputs. the other tv's that are not smart work fine. I was getting a display of 8 and X.  I changed the settings to the top box to a different color mode, now I get three dots.  I cannot configure the samsung pointer remote to the rec

Questions

 • AT&T Internet Equipment

42

4

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

35

1

0

Food & water

Spoiler (Highlight to read)

Questions

 • U-verse TV Equipment

673

1

0

0

ATT Damaged my SEWAGE PIPES

Issue : AT&T has installed a service line/box and the line was drilled underneath my lawn and driveway - which is pavers bricks and went right through our property Main Sewage Line Pipe, cause major plumbing issues and also a 'SINK HOLE' in my driveway, we are afraid to even park on the driveway

Questions

 • U-verse TV Account

465

2

0

0

Still having issues after yesterday's major outage in Florida.

So yesterday AT&T's entire system was down in most of Florida. My Internet (FTTN) and U-verse Tv services finally came back a few hours later, but I'm still having connectivity issues.  I've restarted the entire system multiple times.  The problem is most noticeable on TV where you wi

Questions

 • U-verse TV Equipment

218

35

0

How do you change the UGLY new font on UVERSE set top boxes that appeared 5/14/2015?

I noticed this morning that the font changed on my Uverse set top box.  Now when you enter in the channel you want, it's in a font that is not bold (and as easy to see) as the one previously.  The same "thin" font is used in the guide and on the title prompts at the bottom of the screen. I understan

Questions

 • Watching U-verse TV

2.7K

10

0

0

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

633

1

0

Smart TV keeps dropping internet connection

All of a sudden, my TV says I am not connected to the internet. I have to change the DNS settings almost every time I turn on the TV. Once I do, things work again until the next time I turn on the TV. Nothing in my services or set up has changed. WiFi on all other devices works just fine. I have a S

Questions

 • AT&T Internet Equipment

87

2

0

Cricket channels

Hi,It is unfortunate that AT&T Uverse does not offer any sports channels that stream cricket whereas AT&T Directv offers Willow. Could you please add Willow TV to the AT&T Uverse lineup?Thanks.

Questions

 • Watching U-verse TV

1.8K

2

0

0

Closed

Fixing Gear or Cog/Red X/Client Init/Unprovisioned Errors on Screen

Experiencing the following on your TV screen? Gear or Cog Red X Client Initialization Error Client Unprovisioned Missing recordings Receiver failure If you are having issues with: Receiver resets Loss of recordings Pixilation Freezing Try the followi

Questions

 • U-verse TV Equipment

100.9K

1

0

U-Verse DVR series scheduled recordings are not functioning

Something is wrong with the way series scheduled recordings are working. Today is 4/18/2022 and my scheduled recordings are only going through 4/20/2022.  The guide is pulling listings properly, since if I go to guide I can see listings until 8:00pm 4/30/22 and it shows just a few second ago h

Questions

 • Watching U-verse TV

1.5K

114

Uverse TV "not available" anymore?

I am a UVERSE Internet customer on 18MB service for about 2 years. I've had to call customer service for various reasons in the past, and every single time have been offered to add TV to my account. I have always declinced since I had dish and had no problems with them. Now Dish raised the price $15

Questions

 • Watching U-verse TV

788

2

0

0

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