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Hooking up routers and extenders

I have a wavlink aerial extender and also a Netgear ac1900 model ex6400b3 Wi-Fi mesh extended. The wavlink seems to be working properly but the Netgear is in a camper I would say 30 yards away from the wavlink. The gateway modem is in the back bedroom the wavlink router or extender is in the living

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ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

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Need help contacting the VP who called me from the corporate office

On March 20 or 21, I filed a complaint with the BBB about AT&T raising the cost of my bundled services by over $100 a month. On March 22, a very helpful lady from one of the VP's offices called me (I never did get her name, just that she was calling from a VP's office in response to my BBB comp

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102

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Movies won't play

Ordered a movie from demand..ever time I hit watch it say unable to play try again later

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Want to get (Edited per community guidelines)ed over and lied too? Choose AT&T today!

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

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AT&T Uverse Technician Missed Commitment - Can they resume installation next day

I subscribed to the Uverse tv/internet bundle a few weeks back and scheduled my installation for yesterday 1-3 pm.  But an hour past the period, the technician said that he's not able to make the commitment without giving any reason as to why, and that a scheduler would get in touch with me.  I had

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

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86

4

U-Verse fails every day...

We have 3 TVs: living room, basement, upstairs bedroom.   The router/modem/Gateway is in the basement and has been there for the last 7 or 8 years.  The TV in the living room works pretty consistently -- some pixelation, some unknown pauses, but liveable...    The upstairs

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73

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Picture freeze up

Uverse customer for may years. Changed to fiber internet less than a year ago. service has gone downhill since. The internet seems to be working fine and the speed is doing fine also. Picture freezes or locks up. Happens on all tv's, channel change fixes it for a moment. All of our set boxes are on

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151

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Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

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97

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How to get 6 HD streams with fiber upgrade in 2022

I couldn't find any info in searches for the last few years related to this question so I thought I'd ask to see if the old information is still applicable. I currently have 50/10 FTTN copper service, with uverse tv that gives me 3HD/1SD. I happen to have already ended up with a 1TB Pace IPH8010

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157

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Why does the store in Hot Springs Arkansas make their employees check in with the manager before they complete the transaction?

I go in and they try to sell me internet or TV.  I don't want either......I just want to pay my wireless bill or I need my phone fixed.      But before they take my payment, they have to go check in with the manager who is tied up for 10 more minutes.       I

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Rebooting doesn't solve issue

No video. DVR all lights blinking. Rebooting doesn't solve the problem. Tried unplugging everything and still no video and all lights blinking

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169

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DVR shows recorded after 8/28/22 all show "no info available".

Apparently after 8/28/2022 all the shows that recorded show no info available. I'm not sure what happened on that date, but I would like to know if there's a way to fix that. I have restarted both receivers. I did not reboot the gateway, as that takes a long time, so unless that is definitely the fi

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247

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Internet and Connectivity

I have AT&T Fiber connected to an AT&T Router and Direct Stream TV. Do I have to use the AT&T Router and substitute with an EERO Mesh Connection

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140

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Updated U-Verse app has garbled account information and the wrong channels

I just tried to use my U-Verse app, had to update and now all the system info is garbled letters and numbers and the tv stations are not ours. I have deleted the app and reloaded, but nothing changes.

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206

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Terrible signal

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

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73

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Getting free HBO

I have ultimate elite plan for 10 phones on my family plan. I did not know I could get free HBO how do I do it? I don’t see where I activate it in the app.

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Solution for "lost signal" when using a third party router

I just rewired my home network to use a custom router (an Asus RT-AC88U) behind the AT&T modem/router combo, which created an issue with the U-verse IPTV. Upon switching channels, the TV would play normally for a few (10-20) seconds, and then freeze and display an error saying it lost the signal

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252

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Cisco wireless receiver

I have a Cisco wireless receiver in my bedroom and it worked great until a few month ago. Seems like the trouble started after I had no U-Verse service after Google techs cut the main AT&T line - outage at my house was 18 hours. What's happening is I get spotty viewing service. It cuts out every

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88

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