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Going on 6 days of no service

Internet and TV have been down for 6 days now. No estimate on return to service and I haven't seen any crews in my area.  Anyone have any luck getting someone local to provide an update? 

Questions

 • AT&T Internet Equipment

50

5

0

Live streaming TV on Mac

How do I watch live TV on my Mac? I have Uverse with ATT. I know I can from my phone but I want it on my desktop.

Questions

 • Watching U-verse TV

385

2

0

I am paying more money for internet than I agreed to, and every representative I talk to gives me a different answer

Let me preface this story, I got the AT&T 300 Mbps internet plan for my new apartment. The rate I was promised was somewhere around $60/mo. to have the internet with a data cap at 300 Gb, but I was told I would get the $10 monthly equipment fee waived. Well they had not waived the equipment fee, so

Questions

 • AT&T Internet Plans

126

0

0

Are HBO satellite channels on Directv included with AT&T Unlimited Elite plan

AT&T and DirecTV have been messing with me for about 8 months on this and had to refund 14 months worth of charging me for HBO. They still will not provide the satellite channels. I've spent a combined minimum of 11 hours on the phone with both companies.  It looks like they may have wi

Questions

 • Device Features

110

3

0

Closed

AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!!

AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!! I have been a ADSL customer for nearly 30-years at one address. I have filed "FORMAL COMPLAINTS" to the FCC and ATT has gotten away with charging us for one product (50megs downloa

Questions

 • AT&T Internet Account

135

9

0

EPIX QUEUE question????

Hello!If I download a program to EPIX queue, how to I get it to play on my TV?Thanks!

Questions

 • Watching U-verse TV

362

2

0

0

Remote Control On/Off Button

Hello! Recently experiencing trouble switching the ‘TV’ On/Off using a ‘U-verse Remote Control’ hand set. Normally just using the ‘Power’ button at the top center of the remote would signal the ‘Receiver’ and ‘TV’ to switch ‘ON’. Now just the ‘Receiver’ switches ‘ON’ but nothing switches ‘ON’ the ‘T

Questions

 • U-verse TV Equipment

3.4K

15

0

0

Closed

FoxSports GO Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe

I use a Fire stick to stream FoxSports Go on my TV. I have used it for several years and it worked great. Then 2 weeks, i went to use it and recv'd the following error message "Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe" . I can use my lap

Questions

 • Watching U-verse TV

203

4

0

Cisco wireless receiver

I have a Cisco wireless receiver in my bedroom and it worked great until a few month ago. Seems like the trouble started after I had no U-Verse service after Google techs cut the main AT&T line - outage at my house was 18 hours. What's happening is I get spotty viewing service. It cuts out every

Questions

 • U-verse TV Equipment

59

1

0

Can move residence with Uverse? Or need to switch to ATT TV?

Hello - if I am moving residences can I still keep Uverse? Or is that considered new and need to switch to new ATT TV (since not offering Uverse to new customers). Also, is channel numbering scheme same between Uverse vs ATT TV? For example is ESPN HD still 1602 on ATT TV as it is on Uverse? Uver

Questions

 • U-verse TV Account

125

0

0

Documentation of no further payments until fixed

As i cant seem to email, chat or call in i will no longer be making payments for services due to following: - spend average every other day climbing 3 flights of stairs to reset, reboot, hard reset router, wireless routers, modem - i can only sign in under guest network, primary no longer works -

Questions

 • U-verse TV Equipment

81

2

0

This set box does not match the account setting

As said in the subject, the main DVR box (model number: ISB7500 / last 4 GUID: 1096 ) is having issues connecting to the router (not 100% sure that is the issue though). After unplugging and restarting it, it loads with the gear and loading screen. Then, loses signal and goes back to the same screen

Questions

 • U-verse TV Equipment

92

2

0

AT&T support problems

Monday night u-verse,internet, and phone died.   I ignored them for 24 hours assuming it was a network problem (like the last time), then I gave up and called.  We had no luck with the diagnosis by the live technician, so I made a service appointment.   It was for Thursday afternoon and I had to rea

Questions

 • U-verse TV Account

363

3

0

0

ATT 250 GB Data Cap

I am currently looking at purchasing an ATT Uverse plan with the Power Internet and the U200 channel plan.  The only reason why I have not jumped from TWC is the 250 GB data cap.  I'm currently living with 4 other roomates, and if we were to each wach just one hour of netflix per day we would be at

Questions

 • AT&T Internet Features

4K

4

0

0

U-Verse Video Signal Loss

I recently had Uverse installed and set up my home theater. Since setting it up while watching TV approximately every 5 minutes the video signal cuts out for 1 sec two times and then returns to normal viewing. Sound loss does not occure whenever this happens. I have AppleTv and a BluRay player runni

Questions

 • U-verse TV Equipment

552

2

0

0

Oct 7 2014 Uverse Update?

I was on my way to work this morning and my wife sent me a picture of Uverse updating. Does anyone know what was included in this update? Does ATT post update release notes anywhere for the public to view?

Questions

 • Watching U-verse TV

3.3K

10

0

0

Promised a TV if we switched from Charter to UVerse..Never received the TV

We were told that if we changed everything over from Charter to Uverse we would recieve  a free TV.  My husband called one month after we had the Uverse service to get the TV, just like the had asked.  My husband was passed around to about 10 different people, each not knowing what he was talking ab

Questions

 • U-verse TV Equipment

286

1

0

0

ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

 • Other Phones & Devices

55

1

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

64

4

Broadband service drops same time every day

We are AT&T U-verse customers. For the past two months, our house has lost broadband service at roughly the same time (10:45am-11:30am) and for the same amount of time (2 hours) every single day. Typically the message we receive is: "WARNING: Broadband service is not available (Message ID: NAD-2302)

Questions

 • AT&T Internet Installation

1.3K

1

0

0

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