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Very frustrated, not sure what to do

I have an install scheduled tomorrow. I am very frustrated because I was quoted a price for bundled tv/internet/phone and when I logged on and saw my billing the price was 47.00 higher. The first thing I did was got on chat to ask about it. I was transferred to 3 different people, none helped. One w

Questions

 • U-verse TV Equipment

869

13

0

0

U-verse Blinking / NAD M17v2i compatibility

I've tried several of the U-verse boxes of different models and ages to feed our programming signal into our new NAD M17v2i surround processor and we get a blinking of our video feed on screen with all of them. The blinking is intermittent.  Sometimes several minutes go by before a blink will

Questions

 • U-verse TV Equipment

101

7

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

41

2

0

Live streaming TV on Mac

How do I watch live TV on my Mac? I have Uverse with ATT. I know I can from my phone but I want it on my desktop.

Questions

 • Watching U-verse TV

189

2

0

Are HBO satellite channels on Directv included with AT&T Unlimited Elite plan

AT&T and DirecTV have been messing with me for about 8 months on this and had to refund 14 months worth of charging me for HBO. They still will not provide the satellite channels. I've spent a combined minimum of 11 hours on the phone with both companies.  It looks like they may have wi

Questions

 • Device Features

53

3

0

Closed

AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!!

AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!! I have been a ADSL customer for nearly 30-years at one address. I have filed "FORMAL COMPLAINTS" to the FCC and ATT has gotten away with charging us for one product (50megs downloa

Questions

 • AT&T Internet Account

82

9

0

U-Verse TV has been pixellating out and freezing: due to solar storm from sun ?

Good Day, my Uverse TV programs have been pixellating and freezing up for the last couple of weeks. I just powered off and re-powered my home router device and the set-top box and it is working normally, but I tried that about 6 days ago and the behaviour came back yesterday. Could something like

Questions

 • Watching U-verse TV

128

5

0

Proposed (Edited per community guidelines) for Watch TV Removal

Hello friends.  I was wondering if anyone else was displeased with ATT's decision to shut off Watch TV. I spoke with customer support many times, and they essentially said "Well it was free so you shouldn't be too unhappy, btw you should think about starting direct tv service at $69.99 a month

Questions

 • HBO Max Account & Billing

126

5

0

Unlimited Everything Under 1 Plan?

I am currently a Boost Mobile customer, with no contract to tie me down, paying $50 a month for unlimited talk, text, and internet. And my internet provider is ATT and we are paying $50 a month for internet. So NOW we are thinking of getting cable TV, so does ATT have a plan, where it's TV, mobile p

Questions

 • Watching U-verse TV

580

5

0

0

call protect

I am unable to report spam or unwanted texts any more. When I press and hold the message the list of options i.e. more no longer appears; which means the option to fwd the text is no longer there. All that I get is a little box at the bottom of the message containing the following options: Pin, Hide

Questions

 • Apple

40

7

0

Uverse TV listings - new TV listings favorites?

Last week the Uverse TV listings page changed from the Uverse/Yahoo TV listings page to the Uverse.com TV listings page when signing in for the Web Remote Access: http://uverse.com/uv/guide Now there is no way to set up a favorites list on the TV listings page. The only thing I can find on this new

Questions

 • Watching U-verse TV

10.7K

34

0

0

Where's all the HD I was promised

I was with Comcast before I made the switch to u verse and the salesman or who ever it is that goes door to door selling services, told me that I would have all the HD options I have now and not to mention, it would all be in a dazzling 1080, which he assured me Comcast doesn't provide with most the

Questions

 • Watching U-verse TV

2.5K

19

0

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

72

1

0

Account NUmber

Good Evening, I am trying to find my account number. My fiance is in the hospital and I need to know what his account number is and to verify that our ATT bill has been paid. I have spoken to one of your representatives and he did all he could to help me (including putting in my fiance's phone n

Questions

 • Wireless Billing

35

2

0

Remote Control On/Off Button

Hello! Recently experiencing trouble switching the ‘TV’ On/Off using a ‘U-verse Remote Control’ hand set. Normally just using the ‘Power’ button at the top center of the remote would signal the ‘Receiver’ and ‘TV’ to switch ‘ON’. Now just the ‘Receiver’ switches ‘ON’ but nothing switches ‘ON’ the ‘T

Questions

 • U-verse TV Equipment

3.3K

15

0

0

Uverse Internet Nightmare

Hello AT&T Forum Community, I have been dealing with a major issue the past few months and would like to share my story. I have been a happy AT&T Uverse customer since 2012, having internet and TV at 3 different residences with no issues. My experience at my current residence has been a nightmare. I

Questions

 • AT&T Internet Plans

320

4

0

0

I am paying more money for internet than I agreed to, and every representative I talk to gives me a different answer

Let me preface this story, I got the AT&T 300 Mbps internet plan for my new apartment. The rate I was promised was somewhere around $60/mo. to have the internet with a data cap at 300 Gb, but I was told I would get the $10 monthly equipment fee waived. Well they had not waived the equipment fee, so

Questions

 • AT&T Internet Plans

84

0

0

EPIX QUEUE question????

Hello!If I download a program to EPIX queue, how to I get it to play on my TV?Thanks!

Questions

 • Watching U-verse TV

292

2

0

0

AT&T Uverse Technician Missed Commitment - Can they resume installation next day

I subscribed to the Uverse tv/internet bundle a few weeks back and scheduled my installation for yesterday 1-3 pm.  But an hour past the period, the technician said that he's not able to make the commitment without giving any reason as to why, and that a scheduler would get in touch with me.  I had

Questions

 • AT&T Internet Installation

62

0

0

0

ATT 250 GB Data Cap

I am currently looking at purchasing an ATT Uverse plan with the Power Internet and the U200 channel plan.  The only reason why I have not jumped from TWC is the 250 GB data cap.  I'm currently living with 4 other roomates, and if we were to each wach just one hour of netflix per day we would be at

Questions

 • AT&T Internet Features

4K

4

0

0

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