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U-Verse TV and WiFi keep going out

I have had U-Verse for a little over a month, after switching from comcast. I have never had an issue with my services with comcast. Over the past week, my services has been disrupted at least ten times. Sometimes it is while I am watching a show, it will just cut out entirely, and have to go throug

Questions

 • Watching U-verse TV

680

1

0

0

New Development Services

I am looking for info on setting up AT&T Fiber optic services on a new development in St. Louis. MO.

Questions

 • AT&T Fiber Installation

49

1

0

call protect

I am unable to report spam or unwanted texts any more. When I press and hold the message the list of options i.e. more no longer appears; which means the option to fwd the text is no longer there. All that I get is a little box at the bottom of the message containing the following options: Pin, Hide

Questions

 • Apple

54

7

0

'Sponsored Data' with AT&T Now app, using my hotspot on a Roku failed. It Def counts against my 8gb, I ran out of data on 4 hours.

I burned up my gigs in 4 hours and no I have none.. also I bother the 12 month pre-pay

Questions

 • Plans & Features

89

2

0

Poweer outage cauded DVR to not be available until May 2015 firmware update

My mother was watching a recording on the DVR, and local power went out for a few moments and came back on. when she turned the STB and TV back on, she noticed that the dVR was not available. it took a little detective work, but when I allowed the network to apply the May 2015 firmware update, the D

Questions

 • U-verse TV Equipment

450

2

0

0

Copyright Infringement Tutorial

I received a notice in the mail saying that one of my roommates has been copyrighting Star Wars Episode IX and that if I don't complete the tutorial then my internet service will be temporarily limited. I was also wondering if you can please tell me what shows and movies that my roommate has downloa

Questions

 • AT&T Fiber Account

80

1

U-verse Blinking / NAD M17v2i compatibility

I've tried several of the U-verse boxes of different models and ages to feed our programming signal into our new NAD M17v2i surround processor and we get a blinking of our video feed on screen with all of them. The blinking is intermittent.  Sometimes several minutes go by before a blink will

Questions

 • U-verse TV Equipment

126

7

0

U-Verse TV has been pixellating out and freezing: due to solar storm from sun ?

Good Day, my Uverse TV programs have been pixellating and freezing up for the last couple of weeks. I just powered off and re-powered my home router device and the set-top box and it is working normally, but I tried that about 6 days ago and the behaviour came back yesterday. Could something like

Questions

 • Watching U-verse TV

169

5

0

Where's all the HD I was promised

I was with Comcast before I made the switch to u verse and the salesman or who ever it is that goes door to door selling services, told me that I would have all the HD options I have now and not to mention, it would all be in a dazzling 1080, which he assured me Comcast doesn't provide with most the

Questions

 • Watching U-verse TV

2.5K

19

0

0

Uverse TV listings - new TV listings favorites?

Last week the Uverse TV listings page changed from the Uverse/Yahoo TV listings page to the Uverse.com TV listings page when signing in for the Web Remote Access: http://uverse.com/uv/guide Now there is no way to set up a favorites list on the TV listings page. The only thing I can find on this new

Questions

 • Watching U-verse TV

10.8K

34

0

0

Very frustrated, not sure what to do

I have an install scheduled tomorrow. I am very frustrated because I was quoted a price for bundled tv/internet/phone and when I logged on and saw my billing the price was 47.00 higher. The first thing I did was got on chat to ask about it. I was transferred to 3 different people, none helped. One w

Questions

 • U-verse TV Equipment

887

13

0

0

Freezing TV

This has been an ongoing issue for months now. I have 3 TV's in the house.  One has the primary box and the other two have the satellite boxes.  One of these satellite boxes constantly freezes the TV picture.  It'll pixelate, then freeze itself for a second of two, then resume. 

Questions

 • Watching U-verse TV

65

1

0

Uverse Internet Nightmare

Hello AT&T Forum Community, I have been dealing with a major issue the past few months and would like to share my story. I have been a happy AT&T Uverse customer since 2012, having internet and TV at 3 different residences with no issues. My experience at my current residence has been a nightmare. I

Questions

 • AT&T Internet Plans

329

4

0

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

96

1

0

Remote Control On/Off Button

Hello! Recently experiencing trouble switching the ‘TV’ On/Off using a ‘U-verse Remote Control’ hand set. Normally just using the ‘Power’ button at the top center of the remote would signal the ‘Receiver’ and ‘TV’ to switch ‘ON’. Now just the ‘Receiver’ switches ‘ON’ but nothing switches ‘ON’ the ‘T

Questions

 • U-verse TV Equipment

3.4K

15

0

0

Closed

FoxSports GO Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe

I use a Fire stick to stream FoxSports Go on my TV. I have used it for several years and it worked great. Then 2 weeks, i went to use it and recv'd the following error message "Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe" . I can use my lap

Questions

 • Watching U-verse TV

203

4

0

can i sign into hbomax free thru hotel(Sonesta Select-Boston/Danvers, ma loc) has free hbo thru direct tv-HOWEVER-their ISP is thru verizon

             im staying at a Sonesta Select hotel (boston/ danvers, ma location) and have direct tv with free hbo, but have free internet thru verizon.... SO... my question is... how do i go about getting to watch hbo max free on my laptop computer... either w/ or

Questions

 • HBO Max Login & Installation

38

0

0

Closed

AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!!

AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!! I have been a ADSL customer for nearly 30-years at one address. I have filed "FORMAL COMPLAINTS" to the FCC and ATT has gotten away with charging us for one product (50megs downloa

Questions

 • AT&T Internet Account

135

9

0

Are HBO satellite channels on Directv included with AT&T Unlimited Elite plan

AT&T and DirecTV have been messing with me for about 8 months on this and had to refund 14 months worth of charging me for HBO. They still will not provide the satellite channels. I've spent a combined minimum of 11 hours on the phone with both companies.  It looks like they may have wi

Questions

 • Device Features

110

3

0

I am paying more money for internet than I agreed to, and every representative I talk to gives me a different answer

Let me preface this story, I got the AT&T 300 Mbps internet plan for my new apartment. The rate I was promised was somewhere around $60/mo. to have the internet with a data cap at 300 Gb, but I was told I would get the $10 monthly equipment fee waived. Well they had not waived the equipment fee, so

Questions

 • AT&T Internet Plans

126

0

0

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