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U-verse Internet Questions

So, I have had Time Warner Cable Internet for a few years and am paying a little bit too much for just internet (I already have U-Verse TV through AT&T). So, I decided to go ahead and bundle AT&T internet with my U200 TV. I have a couple Questions:in my area the fastest speed internet offered was th

Questions

 • AT&T Internet Features

1.6K

1

0

0

Very frustrated, not sure what to do

I have an install scheduled tomorrow. I am very frustrated because I was quoted a price for bundled tv/internet/phone and when I logged on and saw my billing the price was 47.00 higher. The first thing I did was got on chat to ask about it. I was transferred to 3 different people, none helped. One w

Questions

 • U-verse TV Equipment

868

13

0

0

Request for an "undo delete" option in the future.

I would really like to see the ability to undo an accidentally deleted recording added  I really miss that from when we had TiVo.  Please !😊🙏😕

Questions

 • U-verse TV Equipment

208

1

0

0

HBO Go and HBO Max through ATT TV w/ ATT Unlimited Elite Wireless plan

So, this will be confusing, but I'll do my best to simplify it. Also, my issue ranges across a wide array for topics so I just picked one. Simply put, I have the ATT Unlimited Elite wireless plan. I am/was subscribed to HBO GO through ATT TV ( a perk they offer). All worked fine. Since HBO Max came

Questions

 • Watching HBO Max

297

3

0

Baby TVHD channel?

When did this come to channel 1398?   [Subject edited for better exposure]

Questions

 • Watching U-verse TV

1K

4

0

0

New Development Services

I am looking for info on setting up AT&T Fiber optic services on a new development in St. Louis. MO.

Questions

 • AT&T Fiber Installation

36

1

0

call protect

I am unable to report spam or unwanted texts any more. When I press and hold the message the list of options i.e. more no longer appears; which means the option to fwd the text is no longer there. All that I get is a little box at the bottom of the message containing the following options: Pin, Hide

Questions

 • Apple

39

7

0

Where's all the HD I was promised

I was with Comcast before I made the switch to u verse and the salesman or who ever it is that goes door to door selling services, told me that I would have all the HD options I have now and not to mention, it would all be in a dazzling 1080, which he assured me Comcast doesn't provide with most the

Questions

 • Watching U-verse TV

2.5K

19

0

0

SD024 Error when accepting billing responsibility

This is ridiculous I have posted so many comments, called ATT support and no one is able to help me they just say. Sorry. I am about ready to cancel everything and go to Spectrum. I should have done that last week but I didnot I believed the att guy when he said I could do this. It is very frustrati

Questions

 • AT&T Fiber Account

34

0

0

Losing the Audience Network is a deal killer for me.

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

Questions

 • Watching U-verse TV

40

0

U-Verse TV has been pixellating out and freezing: due to solar storm from sun ?

Good Day, my Uverse TV programs have been pixellating and freezing up for the last couple of weeks. I just powered off and re-powered my home router device and the set-top box and it is working normally, but I tried that about 6 days ago and the behaviour came back yesterday. Could something like

Questions

 • Watching U-verse TV

125

5

0

Account NUmber

Good Evening, I am trying to find my account number. My fiance is in the hospital and I need to know what his account number is and to verify that our ATT bill has been paid. I have spoken to one of your representatives and he did all he could to help me (including putting in my fiance's phone n

Questions

 • Wireless Billing

34

2

0

Freezing TV

This has been an ongoing issue for months now. I have 3 TV's in the house.  One has the primary box and the other two have the satellite boxes.  One of these satellite boxes constantly freezes the TV picture.  It'll pixelate, then freeze itself for a second of two, then resume. 

Questions

 • Watching U-verse TV

51

1

0

Poweer outage cauded DVR to not be available until May 2015 firmware update

My mother was watching a recording on the DVR, and local power went out for a few moments and came back on. when she turned the STB and TV back on, she noticed that the dVR was not available. it took a little detective work, but when I allowed the network to apply the May 2015 firmware update, the D

Questions

 • U-verse TV Equipment

434

2

0

0

How at&t will lose thousands in monthly revenue

I have had at&t wireless for ages. I have five personal lines and dozens business lines including tablets.  I have had u-verse internet for three years.  U-verse tv finally became available at my address so I signed up. Today was the installation day. Originally it was suppose to be installed from 9

Questions

 • Wireless Account

316

8

0

0

U-Verse TV and WiFi keep going out

I have had U-Verse for a little over a month, after switching from comcast. I have never had an issue with my services with comcast. Over the past week, my services has been disrupted at least ten times. Sometimes it is while I am watching a show, it will just cut out entirely, and have to go throug

Questions

 • Watching U-verse TV

672

1

0

0

I am paying more money for internet than I agreed to, and every representative I talk to gives me a different answer

Let me preface this story, I got the AT&T 300 Mbps internet plan for my new apartment. The rate I was promised was somewhere around $60/mo. to have the internet with a data cap at 300 Gb, but I was told I would get the $10 monthly equipment fee waived. Well they had not waived the equipment fee, so

Questions

 • AT&T Internet Plans

82

0

0

Closed

FoxSports GO Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe

I use a Fire stick to stream FoxSports Go on my TV. I have used it for several years and it worked great. Then 2 weeks, i went to use it and recv'd the following error message "Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe" . I can use my lap

Questions

 • Watching U-verse TV

155

4

0

Uverse TV listings - new TV listings favorites?

Last week the Uverse TV listings page changed from the Uverse/Yahoo TV listings page to the Uverse.com TV listings page when signing in for the Web Remote Access: http://uverse.com/uv/guide Now there is no way to set up a favorites list on the TV listings page. The only thing I can find on this new

Questions

 • Watching U-verse TV

10.7K

34

0

0

U-verse Blinking / NAD M17v2i compatibility

I've tried several of the U-verse boxes of different models and ages to feed our programming signal into our new NAD M17v2i surround processor and we get a blinking of our video feed on screen with all of them. The blinking is intermittent.  Sometimes several minutes go by before a blink will

Questions

 • U-verse TV Equipment

100

7

0

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