Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

If you're having trouble with your receivers, as listed below, scroll down to find steps to resolve them. For Wireless TV Receiver help, check out our Wireless Receiver Solution page. Receiver resets Loss of recordings Pixilation Freezing Gear/ Cog, Red X, Client Unprovisioned,

My Samsung SmarTV cannot connect to internet any more! It worked until few days ago, no problem, used Netflix, Hulu and other apps.The network diagnostic tool shows the TV connects to the router but, for some reason, cannot connect to the Internet.All WiFi devices can connect to the Internet with no

Sorry if this is a long description; with any luck, people here enjoy reading such things and solving problems.   I have my gateway in my basement.  I have a wired receiver for the basement TV, and I don’t seem to have any issues here.  I also have a WAP directly connected to the gateway, and this i

Okay, so I am living at my friend's house for 2 months because he is on a vacation and he needs me to watch over his pets. He gave me WiFi password and everything, and he said something about a "Moto Vap" wireless TV box. I see it has its own WiFi but his normal wifi password doesn't work on it. I c

Who do I get in contact with about a horrible customer service experience? I called to get my internet moved into my new place and was placed on hold several times with no warning what so ever. Then when the man finally came back, he told me he was going to put me back on hold while he waited for my

I'm a new Uverse customer.  My system was installed yesterday and all is good with a couple exceptions, one being the surround sound is missing 2 audio channels, center and front right.  The HDMI from the Uverse dvr box goes to my pioneer elite receiver and then to my LG TV.  With Comcast my audio w

Does U-Verse not have a package to watch football games?

Been viewing ‘Penny Dreadful’ Season (1). Now when choosing ‘Premium’ from the ‘On Demand’ field and scrolling over to ‘Showtime HD’ the bottom of the listings show ‘New’ with the title ‘Penny Dreadful’ but when choosing the movie icon nothing is visible anymore. Has ‘Penny Dreadful HD’ been expired

Are you allowed to order the HD Premium Tier just on a day-by-day basis, or do you have to pay by the month? Today is the last day of November and I would like NFL Redzone to watch games today, but it will cost $7 for one day of use if I order it today if it charges monthly.  Is there any way to ord

There used to be a live stream of Bravo on Uverse.com but I don't see it there tonight. I can get to it through the link below but when I try to click on it I get a message that says it's not available for my region. http://uverse.com/uv/network/bravo

It is Football Season!   We love football. We don't like it when we can't watch it! If you're having trouble with the broadcast, the steps below can help!    The Fastest Fix A reset is one of the fastest fixes for TV service issues and the dreaded red x. Modem (Re

I was on my uverse app on my cell phone and found some cool shows on Adult Swim I haven't seen in a while. Specifically Saul of the Molemen and Sealab 2021. These shows are also available on demane online, on the uverse website. But I hate watching stuff on my phone or laptop. I looked them up on my

sf bay area - where is it listed now??

Hi - can anyone tell me what the monthly charge for each uverse receiver is? Is a wireless receiver the same cost monthly as a wired receiver? Is the 1st receiver (total home DVR) free of monthly fees? Thank you in advance to anyone who can answer my questions.

I have an i38HG with a Motorola VAP2500. I want to use my ASUS RT-N12 router to forward my ports from the internet to specific devices on my intranet as well as allow it to manage my main network. I had previously followed these instructions to allow this functionality: http://steamforge.net/wiki/in

I'm trying to get my mom's internet setup using our own router (unifi dream machine). She currently has a BGW210-700 providing wifi for her devices, and connected to that VAP2500, which is apparently providing different wifi for her set top box upstairs.   Is the VAP2500 simply an access point, and

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Need extra time to make a payment? Not to worry, you can make arrangements online! Log into your account at att.com. Hover over Billing, Usage, Payments. You will see the option to Arrange Late Payment as shown below.   Once you select Arrange Late Payment, scroll down until you see t

I recently bought an Asus wifi mesh system. I went through the setup process of making the Asus my main router. I put My BGW210 into IP passthrough mode. I turned off packet filters, wifi and firewall as I'm using my Asus router in router mode. Since doing this my U-verse cable has stopped worki