Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (300)

Relevance
How to fix unresponsive remotes?

Ever since we got the upgraded DVR Gigapower box, the box has been VERY hit or miss (and sometimes completely unresponsive) to the default remotes. We had a tech out that tried swapping the box as well as using an infrared remote (plugs into the USB port) to no avail. We were told multiple times tha

Questions

 • U-verse TV Equipment

313

2

0

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

58

1

0

Power went out, stuff is now messed up

Hello,the power went out last night. When i tried to connect to my receivers with the Mobile app, it said to make sure you were connected to the U-verse Gateway. I was. I followed the instructions to reboot the RG.I tried to reset things up on channel 9301 and i got this error."Failed to retrieve pr

Questions

 • Watching U-verse TV

531

1

0

0

Poor connectivity

I am paying big bucks for Uverse.  We daily go through periods when our TV pixelates and/or freezes and drops audio for a few seconds. When ATT installed our system, they also put in a wifi broadcaster and an extender on the other floor of our house (upper level).  It worked pretty well at first, bu

Questions

 • AT&T Fiber Account

247

1

0

0

Food & water

Spoiler (Highlight to read)

Questions

 • U-verse TV Equipment

683

1

0

0

Adding devices

I have my mobile plan through AT&T and recently got TV and internet, too. However, they are separate plans with separate bills. Would I save money if I bundled it all together on one bill? If so, how would I go about doing that?

Questions

 • Other Phones & Devices

27

1

0

HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

 • AT&T Internet Security

36

0

0

No Uverse TV Sound/DVD Player Has Sound/Started After Setting Up New S30-S1B Remote Control

Hello there. Thank you for your help and insights. We just finished setting up a new S30-S1B remote control (VIP 2250 ARRIS DVR box/Sharp TV). Our Uverse SOUND disappeared completely. First time ever this has happened since activating UVERSE 10+ years ago. Our DVD player was not affected and still h

Questions

 • Watching U-verse TV

47

3

0

Wire Routing

I am planning on installing the CAT5e cable before my u-verse install and would like to confirm the correct routing. My setup will be for 4 TVs (3 wired and 1 wireless), DVR, Wi-Fi and 4 wired PCs. This is what I assume will be needed.  I will be using Cat5e cable (1) Cat5e cable from the NID to the

Questions

 • U-verse TV Equipment

893

13

0

0

ATT Damaged my SEWAGE PIPES

Issue : AT&T has installed a service line/box and the line was drilled underneath my lawn and driveway - which is pavers bricks and went right through our property Main Sewage Line Pipe, cause major plumbing issues and also a 'SINK HOLE' in my driveway, we are afraid to even park on the driveway

Questions

 • U-verse TV Account

488

2

0

0

AT&T U-Verse Remote pairing help

A couple minutes ago I figured out how to connect my AT&T U-verse controller to my LG webOS TV. I was testing the features when i noticed that the controls were mixed badly. The up arrow was menu, and guide, arrows v, >, <, were unresponsive, with much more doing the same thing. I want to

Questions

 • U-verse TV Equipment

108

0

0

Watching shows on Starz App?

I have access to the Starz app through my ATT Uverse subscription. Suddenly, I am getting a message saying that the shows on the Starz app aren't "included" with my package (I have the highest package that has everything included). What is going on?

Questions

 • Watching U-verse TV

81

1

0

U-Verse TV (Technician Issues/Complaint)

Is it customary for a technician to arrive at an undesignated time, state that my service is good to go before entering the home, not know the service they were sent out to do work on and try to sell me a different product? I think NOT. Then is it customary for the technician to call more than 6

Questions

 • U-verse TV Account

50

3

0

Closed

Who do I contact about placing video advertising on AT&T U-Verse and DirectTV?

Who do I contact about placing video advertising on AT&T U-Verse and DirectTV?

Questions

 • Watching U-verse TV

27

1

0

How do you change the UGLY new font on UVERSE set top boxes that appeared 5/14/2015?

I noticed this morning that the font changed on my Uverse set top box.  Now when you enter in the channel you want, it's in a font that is not bold (and as easy to see) as the one previously.  The same "thin" font is used in the guide and on the title prompts at the bottom of the screen. I understan

Questions

 • Watching U-verse TV

2.7K

10

0

0

d.s.l.

We have been with at&t for 21 years, we have been and are still currently stuck on the d.s.l. network... the neighbors across the road can have fiber, but we're told that it doesn't reach us. i'm seriously wondering if they are just trying to push us way and not be a customer with them or anythi

Questions

 • AT&T Internet Plans

55

1

0

audio delay on NBC - missed the entire golden globes, 30 min on the phone with ATT, no help - ATT has the worst costumer service.

I have been trying to watch the golden globes and it's impossible due to the audio delay. Tried to call ATT costumer service, talked to 3 different people, and the last one just left me on the phone. Wasted 30 min on the phone and missed the complete show. Every time I try to watch something live us

Questions

 • Watching U-verse TV

36

2

0

Internet *AND* TV (COAX AND WI-FI) dropping signal off/on throughout day -- Lyons, IL (60534)

Here's the gist of my issues:Every few hours, I lose signal.  Not just for the internet, but ALL U-Verse services.  We're talking wired U-Verse TV boxes drop signal at the same time VIA COAX, and they're not even hooked up to the router.  Of course the Wi-Fi box (bastion of my existence, gladly repl

Questions

 • AT&T Internet Features

576

2

0

0

Still having issues after yesterday's major outage in Florida.

So yesterday AT&T's entire system was down in most of Florida. My Internet (FTTN) and U-verse Tv services finally came back a few hours later, but I'm still having connectivity issues.  I've restarted the entire system multiple times.  The problem is most noticeable on TV where you wi

Questions

 • U-verse TV Equipment

383

43

0

Setting Up Samsung Blu Ray Internet Connection with AT&T U-Verse - Equals Sign in Pswd

I'm trying to enter my AT&T internet password listed on the side of my wireless receiver into my Samsung Blu Ray player so that I can access the internet and stream Netflix, etc. However, the problem is that my password has an "=" (equals sign) and that character is not an option on my Samsung remot

Questions

 • Watching U-verse TV

3.6K

7

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.