I bought an HTC One M7 from Best Buy that was locked to the ATT network in January.  I'm currently on T-Mobile so I went through the hassle of unlocking the phone through the "Device Unlock Service Portal" and it wasn't as bad as I thought it was going to be and a couple of days later I had my unloc

This is my situation. My 1.5 yr old i777's battery won't charge. Last week, I plugged in my phone to charge overnight and woke up in the morning with a drained battery. I attempted to charge again, but wouldn't work. Performed the usual remedies of taking out the battery, waiting 30 secs, and then c

Hello, My iPhone 6s cannot receive MMS messages from Android phones.  I had an iPhone 5 with the same issue and hoped the problem would resolve itself with the upgrade.  I have confirmed MMS Messaging and Group Messaging are turned on, as is my data.  I have Unlimited Messaging, which says it includ

Last week I had some connectivity issues with my UVerse Internet. I installed the Troubleshoot & Resolve tool and cannot, now, figure out how to uninstall it. It's always running in the background and occasionally spawns a popup alerting me that it thinks I have a connection issue (even though I don

SM-G950U. Everywhere I look online, it says 8.0 Oreo is out for my phone, but the settings say it's up to date at 7.0. There's plenty of storage left. Knox isn't tripped. Bought the phone in an ATT store. My fiance has the S8+ and just updated it to 9 Pie today. What can I do?

I have been running a set of Netgear PL1200 boxes within my home for the past 3 years. Last week we upgraded from 25 MPS to 50 MPS Internet. A technician came and replaced the router that also control U-verse.  I am achieving 40-50MPS on a direct line from the router and about 35MPS on wireless near

Online Assistance & Things to Know Is your DSL service acting up or running slow? Is your service is down or is the modem blinking red? In most instances, resetting your DSL modem can resolve most issues.   If a reset does not work, we have online tools for you:  Web Su

It was working before with no problem. It stopped working and I had to reinstall pluging again to no avail. I can't figure out how to download the Troubleshoot and install plugin/I checked my add ons. No problem there. Any suggestions? Thank you.

I normally get 1 bar on my phone, and i just set up an old 3g microcell, and now i have no bars. Everything with the microcell is green, i just have no phone service. When i go to the front of the house, i usually get 3 bars. None. If i uplug the microcell, I get service on my phone again. Additiona

I would appreciate any way to fix this mess. After multiple speed tests my download speeds are about 343 mbps and my upload speeds are about 900 mbps I am paying for AT&T Fiber 1000 mbps not to mention I was under the beliefe that traditionally your upload speeds will always be slower than download?

Hello,This morning my phone decided to update itself, an AT&T update on the galaxy s5, and now my touchscreen will not respond. The physical buttons work, but I can't unlock my phone because it doesn't seem to recognize when it's being touched. How can I fix this?

Hi, Recently, I accidentally unplugged my router, model 5268AC FXN, and hardbooted it. When I plugged it back in, my WiFi came back up but my Ethernet never returned.   While trying to connecting to Ethernet on my Windows 8 PC, "Unidentified Network, Public Network ..... No Internet Acces

Apple iPhone 6S, iOS 11.0.02 Whenever I call others my number shows up as unknown caller ID. I already restarted my phone, reset the carrier settings, and turned the button on and off again on the “show my caller ID” tab. After restarting the phone I still show up as an unknown caller.  things I hav

I have bought new batteries (the type recommended) and no matter how long I leave the phones on the charging base, the batteries won't charge up. What's up with that? I've tried everything