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Group Texts Failing

Hello AT&T,   I've been with AT&T for decades and this failing group test is a HUGE defect that is making me switch carriers.  Why hasn't AT&T resolved this group text issue after many years of complaints?? I am in the tech industry and when we hear of the same case issues repeatedly, we fix the iss

Questions

 • Data & Messaging Features, Internet Tethering

37

4

New OnePlus8 Phone Only Receives Texts from Others on AT&T?

Hello. Just bought a new unlocked OnePlus 8 phone from Amazon.  Inserted my AT&T sim card from prior Blackberry Key2 and off and running.  But, I cannot receive texts from anyone who is not also on the AT&T network.  Everyone, on any network, can receive my texts, but I can o

Questions

 • Data & Messaging Features, Internet Tethering

208

1

0

Text log is missing

The text log is missing from all of my accounts on both the app and desk top. The data usage appears but no text usage. I have called twice to find a solution. The first time they were going to send it to a “higher level”. He took my email and told mw to expect someone to contact me. I have heard no

Questions

 • Wireless Account

379

1

0

0

GMail email-to-text not working

When using Google Mail (gmail) to send an email to my Phone (##########@mms.att.net), Gmail states: Your message wasn't delivered because the address couldn't be found, or is unable to receive mail. Any way to fix this? Is this AT&T side blocking emails?

Questions

 • Data & Messaging Features, Internet Tethering

127

3

0

Error Invalid Message - Can't Text My Mom

My mom got a new number. When I text her I get an immediate reponse text saying "Error Invalid Message: Please re-send using a valid 10 digit mobile number or valid short code." I went online to troubleshoot. I'm on an iPhone 6plus. I cleared my phone of all incoming and outgoing calls/text to the n

Questions

 • Apple

1.1K

5

0

0

Upgraded to Elite Plan Scam

I called into Customer Care on June 13th to ask about a phone installment. Instead, "Jerome G" insisted I upgrade to the "Elite Plan" because my current 30GB plan was overcharging me. He told me I currently paid $220 for my two lines, but with this new promotion, I'd only pay $212.34. He said it inc

Questions

 • Phone & Device Upgrades

376

4

0

Deleted text messages suddenly reappeared on my phone.

I was deleting a new text message on my phone, then all of a sudden, all of my old messages reappeared. Some of these messages were about a year old. Why is that happening? I currently have the Samsung Note 4. It happened on my last Android phone before this one.

Questions

 • Data & Messaging Features, Internet Tethering

2.7K

1

0

0

Lack of notification for text messages when phone has been idle for a given time.

My problem is I am not getting text message notifications instantly when sent if phone has been idle. If using the phone or it has been opened just recently, I will receive them ok. I have checked with another phone and have found out that the time the message was sent is the same time that shows on

Questions

 • Android

547

8

0

My phone usage logs are reflecting incoming numbers from my number.

When I pull my phone records my text messages and calls reflect my number as if I am texting/calling myself. I understand if I block a number it will reflect my number in its place, but I am also experiencing if someone calls and texts from their number or an App number that I do not have blocked i

Questions

 • Wireless Account

409

8

0

Getting Spam Texts through @txt.att.net

I'm getting spam texts from email addresses.  The problem is outlined here: https://www.cnet.com/how-to/how-to-block-text-message-spam-on-your-iphone-at-t/ However, the link to "fix" this problem doesn't work anymore: http://mymessages.wireless.att.com/ The spam is coming from a wide variety of emai

Questions

 • Data & Messaging Features, Internet Tethering

11.5K

18

iPhone 13 Pro can't send or receive SMS

Hello, Since 11/15/21 I have been unable to send or receive any SMS messages on my iPhone 13 Pro. When I try, it says "Not Delivered." When I am sent an SMS, it doesn't show up at all (I had my friend who has an Android send me a text while she was next to me.) This issue happens no matter where

Questions

 • Data & Messaging Features, Internet Tethering

1.7K

9

Issues with Group Texts not going through and coming in as Unknown or out of order and late

I have been dealin with major issues with group texts for several weeks now. I never had an issue until recently. I have reset my phone multiple times. and every time I do, text messages come flooding in, either super late or very out of order! Or they are flooding in as Unkown messages so I have no

Questions

 • Data & Messaging Features, Internet Tethering

1.5K

5

Delays & Bouncebanks using AT&T email-to-text

Hello, over the years we've sometimes sent out emergency communications via this service (i.e [email scrubbed]) to a small group of employees that all have AT&T iphones.  Historically the messages are received within seconds.  We sent messages on two different days in December 2021 and there was a p

Questions

 • Data & Messaging Features, Internet Tethering

213

9

0

Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

 • Account Features

46

3

0

international Passport NOT AVAILABLE ANYMORE

I have been a loyal customer for over 20 years, and I will be leaving AT&T as soon as I can. That you got rid of your International Passport plans shows me that you're not interested in keeping customers. If I'm traveling overseas, you expect me to pay $300 extra for a month of service? That's r

Questions

 • Network Coverage

688

7

0

AT&T Agent phishing/Scam?

Was just signing up for AT&T internet service on the main ATT.com site when i had a few iffy things happen back to back. After Submitting; the Order never fully processed, confirmation email never went through, and the chat agent sent a fishy link. Anyone else seen this? my scam sense was t

Questions

 • AT&T Internet Security

76

2

0

Transfer between Android and iPhone

I just received an iPhone 12Max Pro. I've been using Android phones for years - most recently the Samsung Galaxy S9. I backed up my S9 to the AT&T Cloud, including text messages. After the transfer, text messages other people sent to me appear in messaging, but about 98% of my texts to them do n

Questions

 • Apple

260

2

0

Why can't ten separate AT&T Employees successful port over a cricket phone? Why would AT&T sell a product that don't understand?

In the past three days I have been to two separate AT&T stores, spoken with six in-person employees and four online techs. None of which can even comprehend or provide an explanation for why my phone does not receive data or texting. The phone works fine when other AT&T sim cards are inserted. Sever

Questions

 • More AT&T PREPAID Discussions

39

2

0

automatic capitalizing

AT&T Messages on my new Samsung S8 automatically capitalizes text that is spoken after manually pausing Text-To-Speech when continuing after the pause. How can I stop the capitalizing?

Questions

 • Samsung

19

1

0

ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

 • Other Phones & Devices

45

1

0

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