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Why is AT&T NOT blocking Obvious Phishing Text Messages?!?

EVERY day I receive at least one "SMSishing" (phishing via text) message that reads exactly the same: "ATTFree Msg: December bill is paid. Thanks, Here's a little gift for you:", followed by a dynamic URL link ([dot].info/).  These are obviously malicious links and/or scams, so why does AT&a

Questions

 • Data & Messaging Features, Internet Tethering

107

0

0

Cannot receive SMS messages from non-AT&T customers - PREPAID CUSTOMER

Okay so I've been talking to so many tech support people and we aren't making any progress. I need a break from that so I'm seeing if any of y'all have advice or have something similar going on. Summary: I am unable to receive text messages from non-AT&T carriers. For example, my friend is a

Questions

 • Network Coverage

126

6

0

Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

 • Account Features

46

3

0

Issues with Group Texts not going through and coming in as Unknown or out of order and late

I have been dealin with major issues with group texts for several weeks now. I never had an issue until recently. I have reset my phone multiple times. and every time I do, text messages come flooding in, either super late or very out of order! Or they are flooding in as Unkown messages so I have no

Questions

 • Data & Messaging Features, Internet Tethering

1.5K

5

Delays & Bouncebanks using AT&T email-to-text

Hello, over the years we've sometimes sent out emergency communications via this service (i.e [email scrubbed]) to a small group of employees that all have AT&T iphones.  Historically the messages are received within seconds.  We sent messages on two different days in December 2021 and there was a p

Questions

 • Data & Messaging Features, Internet Tethering

213

9

0

Transfer between Android and iPhone

I just received an iPhone 12Max Pro. I've been using Android phones for years - most recently the Samsung Galaxy S9. I backed up my S9 to the AT&T Cloud, including text messages. After the transfer, text messages other people sent to me appear in messaging, but about 98% of my texts to them do n

Questions

 • Apple

260

2

0

AT&T Agent phishing/Scam?

Was just signing up for AT&T internet service on the main ATT.com site when i had a few iffy things happen back to back. After Submitting; the Order never fully processed, confirmation email never went through, and the chat agent sent a fishy link. Anyone else seen this? my scam sense was t

Questions

 • AT&T Internet Security

76

2

0

Cannot transfer advanced messages to new phone

I have used Advanced Messaging for a few months. Now I am switching to a new phone. However, none of the advanced messages have transferred. How do I get these messages to transfer?

Questions

 • Android

98

4

0

Upgraded to Elite Plan Scam

I called into Customer Care on June 13th to ask about a phone installment. Instead, "Jerome G" insisted I upgrade to the "Elite Plan" because my current 30GB plan was overcharging me. He told me I currently paid $220 for my two lines, but with this new promotion, I'd only pay $212.34. He said it inc

Questions

 • Phone & Device Upgrades

378

4

0

New ATT prepaid account (Port in) calling working. data working, sms not working

Hi, Just ported my number in to ATT Prepaid on the $50 ($40 with autopay) plan.  Calling is working, data is working but SMS is not working this is on an unlocked ATT branded Iphone XR  when I go in to settings / Messaging and choose iMessage it says activation unsuccessful. 

Questions

 • Phones, Tablets & Devices

45

3

0

I accidentally responded "Stop" to a text on my AT&T phone that came from my business number...now no one receive texts from my business #

I had inadvertently responded Stop to the wrong text on my cell phone...I actually did it to one from [EDITED] which is MY business number through VOIP.ms - Now, ever since doing that, I don't receive texts from that number, nor does anyone else with an AT&T phone...What can I do to correct this

Questions

 • Data & Messaging Features, Internet Tethering

51

1

0

Can't receive texts or calls but can make them

Hi.  I am suddenly unable to receive either texts or calls, but I can send texts and make calls.  This is pretty unacceptable. I have a Samsung Galaxy S5 Active.  It hasn't been rooted and has Android 4.4.2. Texts I received my last text last night.  I've been told that texts were sent to me this mo

Questions

 • Samsung

7.8K

5

0

0

AT&T HAS BLOCKED MY BIZ PHONE LINE FROM SENDING OUR CUSTOMERS TEXT MESSAGES IF THEY ARE AN AT&T CUSTOMER

I am an AT&T customer and have been for years with multiple lines and a heavy monthly bill. I use a different online phone service for our company main phone line. We are a vacation rental company and we use texting quite a bit. Sometimes we send similar texts out when sending guests similar (ye

Questions

 • Network Coverage

12

0

0

Block domain from texting

I am receiving spam texts from the same domain. I block/report each text, but is there a way to block the entire domain?

Questions

 • Data & Messaging Features, Internet Tethering

73

2

0

Internation Day Pass Charge

Does texting connected to WiFi and having the data off while being outside the US still incur a charge for the Internation Day Pass?

Questions

 • Data & Messaging Features, Internet Tethering

27

1

0

I can't access my account

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

Questions

 • Account Features

58

1

0

Text log is missing

The text log is missing from all of my accounts on both the app and desk top. The data usage appears but no text usage. I have called twice to find a solution. The first time they were going to send it to a “higher level”. He took my email and told mw to expect someone to contact me. I have heard no

Questions

 • Wireless Account

380

1

0

0

Error Invalid Message - Can't Text My Mom

My mom got a new number. When I text her I get an immediate reponse text saying "Error Invalid Message: Please re-send using a valid 10 digit mobile number or valid short code." I went online to troubleshoot. I'm on an iPhone 6plus. I cleared my phone of all incoming and outgoing calls/text to the n

Questions

 • Apple

1.1K

5

0

0

International Messages not Being Delivered

[Re-posting as a THIRD TIME because AT&T marked my second post as "Private", now without any notice or solution.] [Re-posting because AT&T marked my previous post as "Private" with a stated intention of contacting me to solve the problem, yet they have failed to call me when it has f

Questions

 • Data & Messaging Features, Internet Tethering

519

27

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

72

1

0

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