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Is there a way to disable email-to-text?  I've recently starting to get a lot of SPAM text messages from email addresses.

Is there a way to disable email-to-text? I've recently starting to get a lot of SPAM text messages from email addresses.  I can't seem to forward them to report them to abuse@att.net or 7726 (SPAM) from the SMS on my iPhone.   iPhone's filter doesn't block the messages either, it

Questions

 • Data & Messaging Features, Internet Tethering

67

2

Can't download picture messages

Hello, I am having trouble downloading pictures from messages (MMS) It has worked fine for years now and I can send pictures to people via text but I am unable to get pictures back. I have tried changing the APN but the one I have is the one that is suggested. I have turned wifi off and tried over 4

Questions

 • Data & Messaging Features, Internet Tethering

102

2

0

Text messages not sending

I have a Samsung Galaxy S7 Active S-G891A, over the past few days have noticed that messages to groups are not being received by all participants. My phone shows successful send/receive, but not all phones are receiving the text. Individual text messages are received without issue. Advanced messagin

Questions

 • Android

1.8K

1

0

0

Transfer between Android and iPhone

I just received an iPhone 12Max Pro. I've been using Android phones for years - most recently the Samsung Galaxy S9. I backed up my S9 to the AT&T Cloud, including text messages. After the transfer, text messages other people sent to me appear in messaging, but about 98% of my texts to them do n

Questions

 • Apple

328

2

0

Not Receiving Short Code Messages

Hello, I cannot receive SMS short codes on my phone. I need to receive short code messages in order to validate a bank account as well as receive public service messages. Regular text messages (from other cell phones) work fine.  Currently using the $35 monthly prepaid plan on an Android Motorola X4

Questions

 • Account & Usage

427

6

0

0

My wife and mother in law dropping calls every time they talk and MMS won't send when WiFi is turned on

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

Questions

 • Samsung

60

1

0

Not receiving Google 2-Step Verification Texts

Hello, I received an alert on my galaxy s7 that my google account had been changed and i needed to log in again. I attempted to log in and it tried to send a text to my phone number (the phone number is correct, verified via another computer). My phone is not receiving the 2-step texts, but is recei

Questions

 • Android

834

1

0

Spam text messages sent from email addresses and not phone numbers.

I havent been able to get anywhere with customer service and tech support on the issue of stopping spam text messages that are sent to my phone from various email addresses. Cannot flag them as spam or submit them to att because att requires a phone number to report text messages.   I tri

Questions

 • Data & Messaging Features, Internet Tethering

115

2

0

CANCEL PREPAID PLAN

Hi, I got my sim card in Florida, but our car was stolen there and I lost my contract, unfortunately I didn't get my contract at my e-mail, my wallet with the sim card are gone and I need to cancel my plan.It keep saying that I'll get a text to create a new account, but my sim card is not on my phon

Questions

 • Apple

45

1

0

Group Texting issue

On Sunday I purchased a new S20 and from the moment the phone was up and running I have been having an issue with my MMS messaging. It's not working AT ALL. I currently have 150 messages waiting for download. I have tried everything soft/hard reset, clear phone cache, clear app cache, reset netwo

Questions

 • Data & Messaging Features, Internet Tethering

27

0

Unable to receive text message or verification message

Hi all, I am pre-paid unlimited 4G plan user with two lines. (One is for me, and the other is for my wife) Recently my wife and I found that my wife is unable to receive any verification messages to her phone.  Amazon messages as well as all sort of verification messages from our apartmen

Questions

 • Data & Messaging Features, Internet Tethering

51

1

0

Many, many scammy problems with "expiring money", auto-renew, text messages on my PREPAID and hidden undisclosed 9000 message rollover limit

I've been a PREPAID customer for YEARS. I think this is easily year 8.1) Expiring money​Milk expires. People expire. Apparently, at AT&T, your "account balance" expires. How greedy is THAT? The guy at the store pointed out that I could put $100 in and it takes a whole year to expire. Out her

Questions

 • Account & Usage

327

3

0

Block domain from texting

I am receiving spam texts from the same domain. I block/report each text, but is there a way to block the entire domain?

Questions

 • Data & Messaging Features, Internet Tethering

110

2

0

I can't access my account

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

Questions

 • Account Features

99

1

0

Upgraded to Elite Plan Scam

I called into Customer Care on June 13th to ask about a phone installment. Instead, "Jerome G" insisted I upgrade to the "Elite Plan" because my current 30GB plan was overcharging me. He told me I currently paid $220 for my two lines, but with this new promotion, I'd only pay $212.34. He said it inc

Questions

 • Phone & Device Upgrades

447

4

0

Samsung Galaxy S4 not receiving long text messages

I have a Samsung Galxy s4 and recently I have not been able to receive long text messages. My phone is only receiving one page messages. I have reset the phone multiple times and even did a factory reset. Someone please help 😕

Questions

 • Samsung

1.6K

2

0

0

what am i really paying for on my bill?

Hi.Now have an unlimited talk/text plan on Family share plan.now i chatted with an agent and asked her what This means on my bill:  Mobile Share Value iPhone on 4G LTE w/ VVM$40.00 and all she said was that i was glad i was wanted to know about my bill and was confusing me. then after that chat i lo

Questions

 • Wireless Billing

883

2

0

0

Group Texts being sent to each member individually by SMS

I'm using a brand new Sony Xperia 1 II running Android 10 and the stock google text app is sending all my group texts out via SMS individually, rather than via MMS to the entire group together. In the Settings menu, under advanced, my Group MMS setting is not listed.  If I take out the Sim

Questions

 • Android

640

8

0

I accidentally responded "Stop" to a text on my AT&T phone that came from my business number...now no one receive texts from my business #

I had inadvertently responded Stop to the wrong text on my cell phone...I actually did it to one from [EDITED] which is MY business number through VOIP.ms - Now, ever since doing that, I don't receive texts from that number, nor does anyone else with an AT&T phone...What can I do to correct this

Questions

 • Data & Messaging Features, Internet Tethering

94

1

0

Group Texts Failing

Hello AT&T,   I've been with AT&T for decades and this failing group test is a HUGE defect that is making me switch carriers.  Why hasn't AT&T resolved this group text issue after many years of complaints?? I am in the tech industry and when we hear of the same case issues repeatedly, we fix the iss

Questions

 • Data & Messaging Features, Internet Tethering

54

4

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