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Robi Airtel roaming not connecting with At&T

I am visiting from Bangladesh and have my Robi Airtel roaming activated. This network supposed to connect with AT&T as partner network, but is not connecting to At&T. I have tried to connect manually and it didn't work. Switched off phone, took sim out, re inserted and tried too but didn't w

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173

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Problem With Unlock Samsung G975U

I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request

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142

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I need Call Records

How can I get a copy of my recent call records?

Questions

648

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How do I bring over my old phone number?

What is the process so that I may bring my old number with me from my old carrier?

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57

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Stingray Karaoke remove from bill

There is no easy way to cancel Stingray Karaoke on my account.  Please advise on how to do so.

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251

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I bought a go phone can i use it with my contract SIM

Is it possible to use a contract phone with a prepaid AT&T go phone I have the go phone can i just use my contract SIM with it

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119

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Cell phone doesn't accept incoming calls.

I have an ATT cell phone (Samsung S21 Ultra) and until recently an ATT land line. I had the land line ported to a 2nd cell phone (U318AA from ATT).  From that second cell phone, I can call the original phone without issue.  However, from the original cell phone, I get a message that says,

Questions

230

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Airties / Smart with extender with Fiber 1000

I have Att fiber 1000 service and get 980 mbps consistently on my computer and Xbox that have wired connections. But every wifi connection off the airties 4920 is only 200-300 mbps. I thought it was a limitation of the extender, but the Ethernet ports and specs say it is a 2 gbps device. Anybody kno

Questions

499

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Slow speed on Fire TV 4k and PC

I've had an AT&T U-verse in my apartment for over three years, on the Internet 50 plan. I have four devices hardwired directly to my router: Roku TV 4k Fire TV 4k My Windows 10 desktop PS4 In my Roku TV settings, it says I have 50 Mbps, and I'm able to view all content fine there. Howev

Questions

437

29

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New TV receiver box getting account unavailable message

Just got a new tv receiver box and keep getting account unavailable message. Reset several times and same result

Questions

175

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Can the AT&T Calypso phone be used with the AT&T Unlimited Elite plan ?

Does anyone know if the AT&T Calypso phone can be used if we upgrade to the AT&T Unlimited Elite plan ? It says the phones have to be 5g compatible.   Can the AT&T Calypso phone still be used ?

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250

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Is something being blocked?

Hi, This week I recently switched to AT&T Fiber as my internet provider. I've noticed that there are some things that appear to be slow or failing, which wasn't happening before.   For example, I've had my Facebook timeout when trying to make a post that had a small ohio e which neede

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188

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Need a supervisor to fix problem with activation

I upgraded 4 phones over the phone, was told they should be sent out in about a week. Get update telling me my line wouldn’t have new phone sent for 6weeks, which I can’t wait that long as my current phone is broken. I called in to change my selection to something available now, but was reassured th

Questions

116

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Want to use own modem with AT&T fiber

Hello, I currently the the AT&T provided Model: Humax BGW320-500 gateway for fiber. I have purchased AT&T extenders, but still get drops and/or low speeds on some devices. I believe it is because too many devices are connecting to the gateway. I would like to purchase my own modem that isn't

Questions

561

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iPhone 12 Pro Max trade in deal valid with T-mobile phone??

Mom had old iPhone 7 128 black that shows value of $350 when plugged into the tool on myAtt app. The IMEI is still locked by t-mobile. My mom still has T-Mobile so they don’t want to unlock. I am not adding a line, I plan to use the trade in value to upgrade current device.  is the trade in

Questions

237

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Suspending Service / Location

Hello, If I suspend service on my teen’s phone, will I still be able to see his location using either the Apple Find My app or the Life360 app (we use both)?

Questions

345

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U-verse Transfer of Service Permitted?

As a grandfathered service, is U-verse Transfer of Service to another member of the same household permitted should the account holder die?

Questions

60

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Failure to easily obtain prepaid phone bill info

I need my phone bill for my pre-paid cell phone that clearly states my name, address, #, today's date and the AT&T logo all in one. It is easier for post paid users to get this information, why is it so hard to get mine? I have been a loyal customer for almost 5 years now and all I simply need i

Questions

69

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How do you cancel a landline-person is deceased

We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

Questions

598

2

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February Network Changes and ETF for BYOP

I am fairly new to ATT. I am only in my second month of service. I did not get a phone from ATT when I switched. I bought a new phone at full retail from Best Buy, as I prefer my device be unlocked and fully owned and free to do as I wish with it. Old habits. My previous phone was not compatib

Questions

495

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