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Suspending Service / Location
Hello, If I suspend service on my teen’s phone, will I still be able to see his location using either the Apple Find My app or the Life360 app (we use both)?
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• Account Features
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What screw driver to remove DLC-200C?
What type screwdriver do I need to remove. I’ve tried several types to no avail. P
Questions
• Learn
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Can’t make or receive calls after SIM card change
I got my SIM card changed yesterday on my iPhone 8 and I can text but I can’t make or receive calls. When I dial any number it automatically says call failed. What should I do?
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• Apple
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Emergency Broadband Benefit
I recently applied for the ebb benefit plan. I received a email from lifeline 12/25/21 saying i had been approved and had until 3/25/2022 to register with a phone company. I then received a call from at&t stating i had been approved and received my approval number. Since i hadnt purchased a mobi
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• More AT&T PREPAID Discussions
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How can I get fee based internet support?
I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t
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• AT&T Internet Account
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Is something being blocked?
Hi, This week I recently switched to AT&T Fiber as my internet provider. I've noticed that there are some things that appear to be slow or failing, which wasn't happening before. For example, I've had my Facebook timeout when trying to make a post that had a small ohio e which neede
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• AT&T Fiber Equipment
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Cell phone doesn't accept incoming calls.
I have an ATT cell phone (Samsung S21 Ultra) and until recently an ATT land line. I had the land line ported to a 2nd cell phone (U318AA from ATT). From that second cell phone, I can call the original phone without issue. However, from the original cell phone, I get a message that says,
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• Other Phones & Devices
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ATT Damaged My Sprinkler System and Yard Burring Fiber
Three separate issues. 1. The machine ATT used to bury Fiber on my property after my installation damaged my lawn. I have ruts and dead spots where the machine travelled over. 2. I had to call out a landscaper to isolate a sprinkler system issue. They discovered the sprinkler line was damaged at th
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• AT&T Fiber Installation
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Closed
Business Attendant?
It's a Business Phone feature, but there's no Business Phone forum. So I'll spam ones most likely to know. Is the feature AT&T Business Attendant still a thing? Website is a loop of link to link to link back to beginning. Phone customer service is music, then transfer, then m
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• Account Features
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Modem BGW320-505
Internet drops in my back bedroom. More often now. Just wonder what I need to do to keep from dropping in my computer.
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• AT&T Fiber Equipment
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Still being charged for a full month after cancelling
I had 3 lines with AT&T Small Business from May 2016 to December 2020. My account is located in California. I was planning on switching over to T-Mobile so I called AT&T multiple times to cancel my account prior to my billing cycle ending on December 2, 2020. I could not get anyone to t
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• Wireless Billing
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Message 6 when calling one number from one location, but call goes through elsewhere.
Last week I started getting the "call cannot be completed" message when calling my mother's cell phone. I've called for years without this issue and calling using other methods such as Skype, etc. work fine. I thought she may have my number blocked but when I am on the road or in another location th
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• Android
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AT&T, when you're done destroying my new personal S21 Ultra, would you please fix it?
My personal Samsung Galaxy S21 Ultra is brand new. I purchased it March 5. Activated the line mid-February 2021. On March 19th I was on my phone. I noticed an ATT OTA update. Not unusual for software updates to be performed remotely by carrier to a customer's phone. But as I watched this happen, I n
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• Samsung
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iPhone 5S unable to unlock because phone is not paid off
I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?
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• Apple
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How do I get the discount on my current phone plan for being a Docter?
I know there is a service where we are able to get 30% for being a doctor or a nurse I just don’t know the link
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• Wireless Account
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Codes on text history in billing
code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??
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• Account & Usage
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I need Call Records
How can I get a copy of my recent call records?
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• Wireless Account
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Unlock my Samsung Galaxy Express Prime 3 - AT&T PREPAID
I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by
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• Phones, Tablets & Devices
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Time stamp on voicemail is off by 2 hours
My voicemail messages are time stamped 2 hours too early. It never changed when I moved to Florida (eastern time) from Colorado (mountain time). Can someone help?
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• Device Features
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Can the AT&T Calypso phone be used with the AT&T Unlimited Elite plan ?
Does anyone know if the AT&T Calypso phone can be used if we upgrade to the AT&T Unlimited Elite plan ? It says the phones have to be 5g compatible. Can the AT&T Calypso phone still be used ?
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• Other Phones & Devices