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I’ve tried calling multiple times and have even stopped two AT&T install trucks in my neighborhood to try and get the utility box in my yard replaced. Over a year ago utility workers were in yard working and stepped on it. How I know is because it was recorded on my ring camera. I’ve asked to ha
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Community lounge
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I am having an issue with my email on my Kindle Fire. I have an @att.net email account and have tried using multiple email apps to access the email via IMAP using the following: imap.mail.att.net and smtp.mail.att.net I keep getting either a "incorrect username/password" or "Server not responding" e
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AT&T Internet Security
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All my AT&T email accounts stopped working with Outlook 365 in July-2020. My current work around has been using my iPhone/IPAD or logging into https://currently.att.yahoo.com/ website to access my email accounts. Please advise how to resolve so that I can access my AT&T email accounts
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AT&T Internet Security
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My family hasn’t had cell service for two days. We can’t call AT&T’s customer service to see what is going on, because we have zero bars. Their website claims that there aren’t any outages the area. But I have talked to multiple customers and they have been without service as well. Not su
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Network Coverage
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These are on my bill and an extra $40 for both of these services
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Wireless Billing
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I got approved for the service and the iPhone 13 on the 11 and still haven’t received my phone. I called last Thursday and was told give it 24 to 48 hours for my device but still nothing
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Apple
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After software update, noticed new features and was browsing through and made change to what I think was Smart Screen where it tells you with a voice what each thing is on the screen or any button you touch. Now that is all it does and will not take my pin to gain access to the phone. I do not know
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Samsung
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I have some billing questions regarding my new AT&T Samsung Galaxy S10+, but I cannot figure out how to get access to AT&T's support chat. It used to be right on the bottom of AT&T's page, and in the corner of the AT&T Premier page. Now I just get an endless loop of useless support articles and no h
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Wireless Account
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Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic
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Apple
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Hi, my condo doesn’t seem to have an AT&T service box, and there are no online support options. Considering my phones call feature is currently broken, is it possible to schedule an appointment online?
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AT&T Internet Installation
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What is the process so that I may bring my old number with me from my old carrier?
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More AT&T PREPAID Discussions
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How can I get my name removed from a shared account? Im the secondary owner I guess you’d call it, I’m no longer able to log into the account on the app but I have the account number, the primary owner has stolen my phone and has taken my email off of the account but will not remove my name from it.
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Wireless Account
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Where or how do I get my iPhone to work again after being disabled from wrong password put in to many times, I have no computer.?
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Apple
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I recently upgraded my phone and now AT&T wants to charge me $3.99 a month for an "advanced" version of its Call Blocker feature. (Edited per community guidelines)? Before "upgrading," I had the option to permanently block a number as soon as I hung up. Now, to reach the "Block Caller" setting,
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Device Features
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I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by
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Phones, Tablets & Devices
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My ex boyfriend stole my phone and i have been trying to hold of att to get other phone can you yall help thats my bill behide cuz i have not had it
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Other Phones & Devices
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I just received an anonymous text saying someone was using my cell phone number in a social security spoofing call. What should I do?
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Other Phones & Devices
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I purchase an unlocked AT&T Branded Phone (Axon M) a while back through an Amazon FBA seller for use in Canada as a backup. It is passed the return period. I set up the phone working fine except Android version is 7.1.2 AT&T Software Update says it is up to date! I read there is
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Android
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Hi! I still have not been assisted in unlocking my iPhone. IMEI number has been given to them 8 times. Please let me know so I can move on. Ethier I need to purchase a new phone here in Spain so I can have service, and when I come back to the states I will move to a
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Apple
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Anybody know how to enable hunt group/rollover/ring group on this device? I've already had my phone provider install the rollover lines in my business yet phone calls are still hung up on main voice line and not rolling over like it should. Missing alot of calls since they are not rolling over when
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AT&T Phone Features