
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
The multitouch does not work correctly, when I use two fingers vertically, that is, one up and the other down, it works, but when I do it horizontally aligned, since I have the option to show touches, you could notice that the small balls move quickly towards the center of the fingers and they becom
Questions
•
Android
Accepted Solution
Official Solution
We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this
Questions
•
Wireless Account
Accepted Solution
Official Solution
outlook 2019 stopped working, Keeps asking for password. Same password used Web Email and Att Account, no issues. Outlook 2019 on computer worked fine up to Thursday 26 May. Pa
Questions
•
AT&T Mail Features
Accepted Solution
Official Solution
I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account? Much thanks.
Questions
•
Wearables
Accepted Solution
Official Solution
How to open my NAT on my AT&T BGW210-700?
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
I currently live as a missionary in Guatemala but grew up in the US and have many friends and family there. My cousin in the US gave his brother here in Guatemala an old Pantech P8000 which is a 3G (not 4G) phone. It was a used phone when he bought it but it still works....But not in the US anymore
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Hi! I still have not been assisted in unlocking my iPhone. IMEI number has been given to them 8 times. Please let me know so I can move on. Ethier I need to purchase a new phone here in Spain so I can have service, and when I come back to the states I will move to a
Questions
•
Apple
Accepted Solution
Official Solution
How can the owner of an AT&T account place an installment plan on a phone that is owned outright?
Questions
•
Apple
Accepted Solution
Official Solution
I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.
Questions
•
Wireless Billing
Accepted Solution
Official Solution
code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??
Questions
•
Account & Usage
Accepted Solution
Official Solution
I always have problems with the AT&T app when accessing promotions available! Why have I not received email when I got the above saying I won?
Questions
•
Community lounge
Accepted Solution
Official Solution
When purchasing the new iPhone 14 Pro Max from AT&T today, the order entry screen asks if you are trading in a device. Then it asks which device and the condition. I answered all the questions and submitted my order. I never received a confirmation email and when I looked up my order number (I s
Questions
•
Wireless Billing
Accepted Solution
Official Solution
Can I use my AT&T older business cell phone (Note 9) and switch it to a prepaid phone plan?
Questions
•
Plans & Features
Accepted Solution
Official Solution
Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N
Questions
•
AT&T Fiber Equipment
Accepted Solution
Official Solution
Internet drops in my back bedroom. More often now. Just wonder what I need to do to keep from dropping in my computer.
Questions
•
AT&T Fiber Equipment
Accepted Solution
Official Solution
Hello, We have successfully set up NumberSync and ATT calling on an Amazon Alexa device. We can make phone calls, receive phone calls, etc. The issues is that after 30 seconds to 3 minutes, the call just drops randomly, and this happens consistently with every call. So there seems to be some sort o
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
I recently paid for an iPhone 11 off the internet. I tried to take it to my carrier and they informed me that the phone is an AT&T device. I am a sprint customer..what should I do
Questions
•
Apple
Accepted Solution
Official Solution
Closed
It's a Business Phone feature, but there's no Business Phone forum. So I'll spam ones most likely to know. Is the feature AT&T Business Attendant still a thing? Website is a loop of link to link to link back to beginning. Phone customer service is music, then transfer, then m
Questions
•
Account Features
Accepted Solution
Official Solution
My phone is blocking health care number. How can I determine what call blocking I have setup
Questions
•
Apple
Accepted Solution
Official Solution
Last week I started getting the "call cannot be completed" message when calling my mother's cell phone. I've called for years without this issue and calling using other methods such as Skype, etc. work fine. I thought she may have my number blocked but when I am on the road or in another location th
Questions
•
Android