We live a couple hundred yards from AT&T tower 153246, and it used to switch to red lights at night. Now, it stays in white strobes 24x7, which basically looks like someone is taking flash photos of our house all night.  It's pretty aggravating. Any way to get a message to the right peo

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

Is it possible to recover deleted Text Messages? My iCloud failed after upgrade.

Hi, I have ordered new prepaid SIM card from AT&T online. But i don't want to use the SIM in my phone, so i returned the SIM to given return address without any activation. please address my concerns 1. Will i be charged any amount? 2. How can i know my returns is completed?

I have not been using my prepaid SIM for the last 5 months, and my account has been disconnected. Can my account be reconnected, or is it too late for that?  

Anybody know how to enable hunt group/rollover/ring group on this device? I've already had my phone provider install the rollover lines in my business yet phone calls are still hung up on main voice line and not rolling over like it should. Missing alot of calls since they are not rolling over when

All my AT&T email accounts stopped working with Outlook 365 in July-2020. My current work around has been using my iPhone/IPAD or logging into https://currently.att.yahoo.com/ website to access my email accounts.  Please advise how to resolve so that I can access my AT&T email accounts

I was charged $99 for a dispatch fee for a WiFi box switch due to bad equipment.cs rep that made the appointment assured me that I would not be charged any fee. Now I have to pay for a service fee because instead of me waiting on a box I requested someone come out ASAP because if I don’t have intern

Received the new Cell Booster model SS2Fll and set it up right away, took about 20 min to finish its process of starting up. Had GPS lock, GPS unit is on window like it specifies. Now 20 min later there is NO LOCK for GPS. Now getting "Location Unknown" error in the 'cellbooster.att.com' login sc

I am unable to send and receive MMS messages. I ha e checked my network settings, messaging settings etc. I have powered phone off and on, updated apps ect. Nothing is fixing this. I have a S20 Note Ultra. Please help!

I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a

Does anyone know how I can find the DNS server my phone uses when connecting to AT&T's 5G network? What DNS server does AT&T 5G network use? I can easily view it on wifi, but cannot see it when on 5G. Don't believe this is Apple specific

Woke up today to no Internet connection. Checked the modem and none of the lights were on. I unplugged it plugged it back in, nothing. I tried using different outlets, again, nothing. I don't have any other cords to try it out and leaving the house and getting one isn't an option currently. I'd appr

Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins

I have been trying to report text spam for about a week. There has been no response what so ever. Is this system not working? Is my phone hacked? What is the problem? I have rebooted my phone and still not working.

I have a Samsung Phone (model number SAMSUNG-SM-J327A -- a.k.a. Galaxy J3 2017), Baseband version: J327AUCS7BTH1, with Android Version 8.1.0. Is it possible to update this phone to Android 9 or higher? When I go to Settings --> Software update --> Check for updates, it says that "Current soft

I finished chatting with a representative got help making a payment to get my service restored was able to come to an arrangement after he spoke to a supervisor pay an amount now then pay the rest in payments both told me how to make an arrangement but it won’t allow me to and been on the phone with

I live in 80501. My iPhone has 2-3bars at my house and usually LTE connection although today it says 5Ge and I can’t connect to the internet or text AT ALL without WiFi. This is from my house in a highly populated city where I usually do get cellular data. There is no longer an App for reporting thi

I keep getting this message from ATT, but I am not logging to the web email multiple times. i use 3 different devices, 3 two computers and a phone.    Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE COD

I have a huge issue with AT&T I live in rural KY but I am less than a mile from Logan County Line and I was told by Logan-Tel Phone Co that they could offer me fast internet service plus phone being I Live so close to the county line But being that you AT&T phone co is the phone carrier for