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Using loads of data but always on WiFi??

I have an iPhone 13PM and find myself going through tons of cellular data each month. I’m up to 53 GB already this period, but my issue is that I’m home connected to my WiFi maybe 23 hours out of every single day! In all fairness, I do stream a lot, use a VPN often and am working on the web maybe 13

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14

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error code 3.8

Hey guys, I keep having trouble with the uverse site.  Wont stream espn, and Simpsons World says I dont have access.  Sup with that?  Ive had similar problems before, but never the 3.8.  Uverse is certainly very frustrating.

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2.7K

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Sam’s Club ATT Misinformation

Should have read the posts in this forum before trading in at Sam’s Club. I had the unlimited elite plan, which included HBO Max for free. When we upgraded, she stated we would have the same plan and asked if we were aware that we had Hulu and Peacock. I told her we’ve always paid for those services

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23

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Outages in Monterey

Outage in our area without explanation is unacceptable. We need a full month credit refund for the disruption to work and communication caused by AT&T’s lack of transparency, customer service and continuous outages. This has been going on for close to ten days.

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21

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ActiveArmor blocking sound and video of GoTo Meeting

I have a Samsung Galaxy 8 with ActiveArmor "Auto VPN" and "Safe Browsing" turned ON. When I join a meeting using the GoTo app (G with yellow underline), the GoTo app will display all the participants and allow me to text chat, but every mic and camera is off (including the presenter).   I

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45

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Fiber Optic Home Internet Berks Count PA

When will fiber optic come to Boyertown PA. I am tired of paying Xfinity.  Their prices are extremely high and their customer service is crap.  

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26

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Puk number changing

My passcodes n passwords to Apple ID n Emails changing on me a lot lately ever since I only one device and one account for so long. Usually my phones breaking I lose them and then I get locked out my emails and passwords but I noticed now I get locked out my phone my Apple 14 Pro Max. I remember bac

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15

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Downloads and Streaming Poor/Add bad customer service

Since last week our "Max" Internet service now has issues downloading from Apple.com and streaming from Hulu+. Both of these services stream just fine from other providers, and I get better streaming from our cell connection. Is AT&T capping these??? (BTW - Speedtests work just fine)Also, I contacte

Questions

376

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Pole in my yard

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

Questions

26

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no dial tone for 3 days

lost dialtone friday noon and the report said there was nationwide att outage. since friday I have no service, no dialtone, and no help from you

Questions

57

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10 days my att internet been down

Dear AT&T,   Today it has been 10 days and still no internet service from AT&T(30104) All I want to do is watch my roku TV.  Today I figured out if I pay for mobile hot-spot data on my AT&T  pre-paid phone I can watch tv, but the only problem I have is I've already paid f

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69

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Closed

Going on day TEN without internet

There are 7 of us in our neighborhood that lucked out and have been part of an “outage” since Jan 23 starting at 5:35 PM. We have call d 2-3 times a day, opened numerous tickets, spoken to almost every support agent, some even twice, and we keep getting the same answer “another 24 hours” or “it’s al

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31

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service in my neighborhood

we saw some contractors digging yesterday and they said it was at&t coming into the neighborhood. when i look up availability online it says no we cannot get internet. we have western broadband which is slow and not that great and were really hoping at&t is coming in. our address [EDITED] Ap

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120

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d.s.l.

We have been with at&t for 21 years, we have been and are still currently stuck on the d.s.l. network... the neighbors across the road can have fiber, but we're told that it doesn't reach us. i'm seriously wondering if they are just trying to push us way and not be a customer with them or anythi

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91

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

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65

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HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

41

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Any way to decrease power of the Airties 4971?

My AT&T fiber router covers the main space of my house and I got an Airties 4971 extender to push the signal through the front wall of the house so that we could have good service on our front porch. The problem is that devices (especially the Roku on the TV) that are right next to the fiber rou

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53

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HBOGO

When I input my AT&T username and password on the HBOGO signin page, it is not letting me log on, even though I have talked to AT&T twice and they confirmed that my account should have access. The error message I get is "Oops something went wrong". :-(

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52

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Excessive Data Buffering

For the past two weeks I've been experiencing excessive buffering while streaming movies. I've checked my usage and have NOT even come close to 22G and I'm showing anywhere between zero and two bars. At one point I recieved a message that my connection was reset.What is going on?

Questions

343

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Watching shows on Starz App?

I have access to the Starz app through my ATT Uverse subscription. Suddenly, I am getting a message saying that the shows on the Starz app aren't "included" with my package (I have the highest package that has everything included). What is going on?

Questions

95

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