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Extend ATAT Fiber lines

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

Questions

616

6

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Looking For the Solution to start an IPTV/OTT Business

Hello, We are planning to enter the streaming market by making the best OTT platform for our business. It must support both on demand and live stream for broadcasting based on the preferences and it must be customizable, highly secured, and subscription based revenue model to monetize our content. I

Questions

121

2

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Switched from grandfathered iphone unlimited plan

After the FCC settlement (which I never really saw a penny from), I knew the only thing tethering me to this plan is the previous idea that somehow it was the best plan AT&T had and that's why they discontinued it and tried to switch people off of it. I think 5-7 years ago, that statement wa

Questions

5.8K

4

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Strange Occurrence Between My Smart TV and WiFi Extender

I have my Vizio SmartCast TV connected to the AirTies 4971 WiFi Extender via Ethernet cable. (I also have my Xbox One X connected to this same Extender via a separate Ethernet cable. The extender is no more than 3 feet away from both devices.) My TV recognizes in its Network Settings and acknowledge

Questions

53

2

High ping/slow download

All of my device have been experiencing slow speeds today. I have 1 gig fiber. I ran the speed test through my gateways diagnostic tab, results as follows: Upload: 903 mbps          ping: 2905 ms Download: 112 mbps      ping: 5345 ms I have restarted my ga

Questions

38

1

Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

546

3

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AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

Questions

111

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Watching shows on Starz App?

I have access to the Starz app through my ATT Uverse subscription. Suddenly, I am getting a message saying that the shows on the Starz app aren't "included" with my package (I have the highest package that has everything included). What is going on?

Questions

94

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Downloads and Streaming Poor/Add bad customer service

Since last week our "Max" Internet service now has issues downloading from Apple.com and streaming from Hulu+. Both of these services stream just fine from other providers, and I get better streaming from our cell connection. Is AT&T capping these??? (BTW - Speedtests work just fine)Also, I contacte

Questions

375

2

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error code 3.8

Hey guys, I keep having trouble with the uverse site.  Wont stream espn, and Simpsons World says I dont have access.  Sup with that?  Ive had similar problems before, but never the 3.8.  Uverse is certainly very frustrating.

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2.7K

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ActiveArmor blocking sound and video of GoTo Meeting

I have a Samsung Galaxy 8 with ActiveArmor "Auto VPN" and "Safe Browsing" turned ON. When I join a meeting using the GoTo app (G with yellow underline), the GoTo app will display all the participants and allow me to text chat, but every mic and camera is off (including the presenter).   I

Questions

42

2

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HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

37

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no dial tone for 3 days

lost dialtone friday noon and the report said there was nationwide att outage. since friday I have no service, no dialtone, and no help from you

Questions

51

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Any way to decrease power of the Airties 4971?

My AT&T fiber router covers the main space of my house and I got an Airties 4971 extender to push the signal through the front wall of the house so that we could have good service on our front porch. The problem is that devices (especially the Roku on the TV) that are right next to the fiber rou

Questions

51

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Airties and Firesticks

I recently got ATT Fiber 500 Internet. I also have 2 Airties extenders. Normally there are around 18 devices connected to the internet. Included in those devices are 8 WiFi cameras. I noticed that sometimes my Airties will be offline and all 18 devices will be connected to the RG and all 18 will sh

Questions

123

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Outages in Monterey

Outage in our area without explanation is unacceptable. We need a full month credit refund for the disruption to work and communication caused by AT&T’s lack of transparency, customer service and continuous outages. This has been going on for close to ten days.

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20

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Upgraded internet availability

Hello, I moved into a new home and the only available internet is AT&T at a speed of 50mbps. I was told by AT&T that this would be plenty to stream movies and games, however that has not been the case. With my son's school being virtual, he is unable to stream his class without it freezing

Questions

49

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d.s.l.

We have been with at&t for 21 years, we have been and are still currently stuck on the d.s.l. network... the neighbors across the road can have fiber, but we're told that it doesn't reach us. i'm seriously wondering if they are just trying to push us way and not be a customer with them or anythi

Questions

86

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7 day outage!

7 days and Nothing's changed AND no one cares. At&T still saying the "outage" needs to be resolved before I can request a support ticket. I have no landline, no TV"s, no Wi-Fi,  no PC, no laptop, no security cameras, oh  and I work from home. I'm changing my service. AT&T- never ag

Questions

72

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Stream

hello, I'm constantly getting lag spikes when I stream from my pc to my Xbox one or my ps4. my ping goes from 20-30 when im not streaming to 110-130 when I do stream. can anyone help me? thank you!

Questions

121

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