So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

I have AT&T Fiber connected to an AT&T Router and Direct Stream TV. Do I have to use the AT&T Router and substitute with an EERO Mesh Connection

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Good afternoon. I was wondering if anyone might know if ESPN3 is available with AT&T Fiber internet service?  We do not have TV service, only internet.  From what I have read when searching around the internet, ESPN3 should be available, but I cannot get it to work.  I appear abl

I accidentally made my friend's HBO Max service provider my att wireless account. I wanted to unlink it and make my own HBO Max account for my family to use but cannot find a way to unlink the service provider on either end. I have looked through a lot of forums going through both HBO and att and th

The issue that I am trying to solve is utilizing my internet connection via cabled connection (not WiFi) for multiple devices (i.e. a Smart TV and Nintendo Switch) to the main Uverse DVR box that I have setup for the main television in our den. The said main Uverse DVR cable box is receiving its sig

I am having problems streaming two channels using the Uverse TV App. The two channels are FoxNews and FoxBuiness. Things I have tried: Uninstalling and reinstalling app. Using multiple devices.  Two tablets and a cell phone. Using multiple network access.  Different wi-fi spots.&n

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

I subscribe to HBO Max as an Amazon Channel on my Fire TV streamer. How do I get my HBO  ubscription on my Directv Service. How I do this.  I paid for the the subscription using Prime it is easy to add, and easy to cancel. Please let me know how to add this to my Direct TV. Last year

I just got Internet Air and really love the speed for streaming. But Hulu Live keeps showing our IP address keeps changing and throwing off our Home location.  How can we keep this from happening?  Other streaming services do not seem to be having this issue like Disney plus or Netflix.

Why can't my email stay signed in for two weeks? This is ridiculous. Do you know what a hassle this is? You can put a message on the Yahoo page but you can't fix it in a month? Do you not have any engineers working for you anymore. Why the message? It's just a statement that you are inferior. There

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

Coming from a Spectrum 300MB modem, I assumed the AT&T Fiber 1GB service would be an upgrade...and it should be. But for some reason, it is no where near as good, and that makes no sense. I'm sorry AT&T, you have something going on in either your network that is not right. Speedtest to you server is

There is a serious problem with my internet and TV services. The WiFi is intermittent, and I'm quite sure I am not getting the download and upload speeds that I am paying for.  I often have to restart the AT&T TV devices because either the screen is fuzzy with no picture OR there is no int

I just had AT&T installed. The WI-FI is great; it is the wired connections directly to the hub that are awful.  The hub is a BGW320-500. AT&T Internet 1000.  Netflix is slow and pixelated; Amazon Prime takes forever to load; my external hard drive now has error messages arising in

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Is there a reason, aside from the rich people are, is getting fiber put in though the area is not very populated. On one side of the street you have a gated community and on the other side of the street is, not much of anything. Whereas several people in my community have been stuck with glitchy int

I want to start by mentioning that I'm not complaining that the houses across the street (my direct opposite neighbor across the road is a mere 76ft away from my property) has access to faster speeds... 1000 Mbps is MORE than enough for my needs, I am just genuinely curious as to why this is the cas

I have been trying to get Fiber installed in my townhome for about 15 months now. It has been a long, frustrating, and exhausting experience and I find myself today looking at other providers to cancel the last of my AT&T services.We live in a townhome and there are 7 units in our building. It is on

Why has service been so poor since December? There is nothing wrong with my router, or antenna (as confirmed by technician that came to my house). Connection to ATT runs at full speed, but from anywhere OUTSIDE of ATT's network is horrible. There is obviously a bottleneck / throttle on your end somw