So I had 1 Gig fiber internet, which included HBO Max for free as part of the service. I HAD to upgrade to the 2 Gig internet as the 1 Gig was not supporting my work from home internet needs. I was constantly kicked from video meetings. Easy no problem to upgrade, I have to be able to do these meet

I was considering switching to the unlimited plan but had a question regarding some fine print regarding going over 22gb.  It states "Streaming, picture & video messaging, and other data types, such as sponsored data, won’t work."  Does this mean that once I hit 22gb on my device I can no longer str

​Located near zip code 78660. It’s been over 24 hours with no internet and NO HELP or ETA on when our internet will be up and running again. We’ve contacted customer support 3 times with no answers. Each time we’ve called they said there is no outage and proceeds to walk us through restarting the r

I use my Kindle Fire to watch live TV from my office up until this last week.  Apparently Uverse did an app update and now the current version is not compatible.  When I search for the updated App in the App store the only option now is the Kids Uverse version.  When I click on the link from Uverse.

Learn how to get your internet back up and running Therefore something is wrong and you need to get it fixed! Luckily getting your internet back up can be easy and simple as resetting the modem. By doing this you can: Improve slow or low speeds Get back in service (loss of internet) Improve poor

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

We know that some of our members are wondering how DIRECTV NOW will affect their AT&T Mobile Wireless plan. We have a few the answers below for commonly asked questions.   Streaming and Your AT&T Mobile Device   If you’re a DIRECTV NOW and AT&T Wireless customer, streaming most DIRECTV NOW movies an

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

I have ATT Fixed Wireless for my internet service. When I try to watch local TV networks on a streaming service like Hulu I get an error message that says it looks like I am not home because the IP address does not match the Zip Code where I live.  On Paramount Plus, my local CBS station chang

Did you miss an episode of your favorite show? Did you forget to setup a recording? Not at home and want to watch TV? With the U-verse Mobile app, you can do all this! You can stream your favorite movies and shows on just about any compatible Internet-connected mobile device you own, anywhere you go

Does the Mobile Share Value 35GB with Rollover Data plan support 5G voice and data? Or is it limited to 4G LTE?  I'm thinking to upgrade my non-5G phone and wondering if the wireless plan will need to be upgraded as well for maximum benefit.

We just remodeled and mounted our Samsung smart tv on the wall. Is there a wireless transmitter box so that I don't have cords hanging down below my tv?

Does the AT&T Unlimited Premium℠ Plan include a subscription to HBO Max? Need to find out before I subscribe to that plan. The HBO Max list includes a plan called AT&T Unlimited and More Premium℠ Plan, not sure if it's the same.

Is it possible to stream DirecTV Stream via a hot spot?

I am new to AT&T having just moved to a new apartment. I have 1Gb internet and I get 600mb up and down on Wifi from my laptop and phone from the same room as both TVs. My TVs have horrible buffering though. Every 2-3 minutes the stream will buffer for 2-5 seconds or the quality of the stream wil

I am attempting to sign in through my provider, ATT, for MAX. I get this message: Can’t Verify Subscription It looks like you don’t have access to Max through this provider. If you think this is a mistake, please contact your provider directly. You can also try connecting through another pro

I’m just trying to find out if I have a free HBO Max subscription as a result of having an AT&T Unlimited plan. I’ve tried calling multiple times. First attempt, you could hear the customer service (CS) agent joking and laughing with the others in the background (and they sounded like they were

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

We recently change ISPs and since the transition, half of our streaming apps will not work while connected to the wifi. I have performed speed tests and the connection and speeds are strong. I can only assume that there is some sort of firewall or permissions setting from the router that is impactin

Hello I am trying to get internet service in my home. It's a new development and the att storec said they can only service me at this time if I get a package. I already have direct stream. I was told he can't override at the store and to contact the loyalty department and ask for help.