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Watching shows on Starz App?

I have access to the Starz app through my ATT Uverse subscription. Suddenly, I am getting a message saying that the shows on the Starz app aren't "included" with my package (I have the highest package that has everything included). What is going on?

Questions

104

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Any way to decrease power of the Airties 4971?

My AT&T fiber router covers the main space of my house and I got an Airties 4971 extender to push the signal through the front wall of the house so that we could have good service on our front porch. The problem is that devices (especially the Roku on the TV) that are right next to the fiber rou

Questions

61

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My user ID won’t work

I’m trying to link the NBC app to my ATT tv service (u-verse) but I keep receiving an error message that it’s not correct. I then tried to sign in to the u-verse app with my member ID and p/w and I’m receding an error message that it’s not accepted because it’s an att ID. Help!!

Questions

131

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

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71

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HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

46

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Returning AT&T Smart Wi-Fi Extender

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Questions

605

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HBOMAX

Is anyone else having issue with HBOMAX having been cancelled from the AT&T elite unlimited wireless plan? It is still listed as a feature on that plan, and I don't recall ever having seen notification of a change in my plan, but customer service chatted me tonight (after about an hour and a hal

Questions

268

15

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Closed

CBS and The CW in San Diego

I am an AT&T TV subscriber.  I would like to keep KFMB and CBS 8 in my channel line-up.   We don't currently get any CW programming on AT&T TV but I would like to be able to watch that programming as well.  Are we affected by this AT&T Uverse turmoil in San Diego?

Questions

276

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ActiveArmor blocking sound and video of GoTo Meeting

I have a Samsung Galaxy 8 with ActiveArmor "Auto VPN" and "Safe Browsing" turned ON. When I join a meeting using the GoTo app (G with yellow underline), the GoTo app will display all the participants and allow me to text chat, but every mic and camera is off (including the presenter).   I

Questions

55

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error code 3.8

Hey guys, I keep having trouble with the uverse site.  Wont stream espn, and Simpsons World says I dont have access.  Sup with that?  Ive had similar problems before, but never the 3.8.  Uverse is certainly very frustrating.

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2.7K

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Using loads of data but always on WiFi??

I have an iPhone 13PM and find myself going through tons of cellular data each month. I’m up to 53 GB already this period, but my issue is that I’m home connected to my WiFi maybe 23 hours out of every single day! In all fairness, I do stream a lot, use a VPN often and am working on the web maybe 13

Questions

16

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Attempt to start a Apple + account on my home computer running windowns 10 with new ATT fiber installed and can't start account

Attempt to start a Apple + account on my home computer running windowns 10 with new ATT fiber installed and can't start a account with Apple +. I start the sign in process with a email address and password - then my name etc on this first page.  Press enter - then this page says that apple +se

Questions

23

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Device has been blocked

I randomly am getting a message saying: ACCESS BLOCKED Access to this web site has been blocked on your device due to the time of day or due to your amount of activity. To change this, please contact the person who manages your Internet account.It redirects to : http://attlocal.net/xslt?PAGE=HURL25

Questions

3.9K

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Regular disconnects from broadband data - ATT Prepaid wireless hotspot

Netgear Nighthawk LTE wireless hotspot, new. ATT Prepaid - there is plenty of bandwidth left (metered connection). It will work great for an hour or two, then drop for five minutes. (Zoom call, watching streaming) The LTE hotspot has a message - broadband data disconnected (or something like that)

Questions

398

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Experiencing packet loss

Hi,For the last week I’ve been experiencing a large amount of packet lost with my Fiber. This causes extreme lagging and disconnects with video games. Anyone have advice on troubleshooting this issue?

Questions

569

7

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Existing customers pay $80.00 for the same thing (or far less) as new ones pay $35.00 for?

I live in an historic neighborhood; there is fiber to the box at the end of my block, and copper the rest of the way to my house. ATT is pushing VERY hard for us to switch to fiber.  I would have switched a while back (of course!), if I had a half day to sit home so they could install it. 

Questions

585

17

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Closed

Going on day TEN without internet

There are 7 of us in our neighborhood that lucked out and have been part of an “outage” since Jan 23 starting at 5:35 PM. We have call d 2-3 times a day, opened numerous tickets, spoken to almost every support agent, some even twice, and we keep getting the same answer “another 24 hours” or “it’s al

Questions

38

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Excessive Data Buffering

For the past two weeks I've been experiencing excessive buffering while streaming movies. I've checked my usage and have NOT even come close to 22G and I'm showing anywhere between zero and two bars. At one point I recieved a message that my connection was reset.What is going on?

Questions

357

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Puk number changing

My passcodes n passwords to Apple ID n Emails changing on me a lot lately ever since I only one device and one account for so long. Usually my phones breaking I lose them and then I get locked out my emails and passwords but I noticed now I get locked out my phone my Apple 14 Pro Max. I remember bac

Questions

26

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GeForce Now 6-Month Offer Already Redeemed?

Hello all. I'm trying to redeem the free 6 months of GeForce Now Priority service I can claim with my plan. However, when I received my code (via text message, it wouldn't let me set it any other way) and put it into my Nvidia account, it told me the code has already been redeemed. This shouldn't be

Questions

465

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