Called AT&T about bad/intermittent Netflix movie loading and connecting on 1 Samsung smart TV only. Hulu loads perfectly, but Netflix claimed they need more speed? bandwidth? than Hulu, and that poor wifi signal is the problem. AT&T support supposedly did something to my router, remotely, but no imp

In an effort to attain a more consistent experience with Uverse in my bedroom (even though it shows 5 green bars I have pixelation, freezing and some complete disconnects) I am looking at options to bring ethernet into my room. I have been looking at Power Link options (using electrical outlets to c

I have had a lot of problems over the last 2 years with uverse, but the first 5 years before that were great.  I think I've almost gotten all of my problems fixed.This is my most recent problem. I have an ISB7000 wired stb, that has a problem where it shuts down and the only way to reboot is to disc

I'm currently a TWC customer with Roku's on my TVs.I watch all the regular streaming providers, as well as watching regular channels with the TWC app on Roku.  I can get all my live TV channels and channel surf.I have not seen an ATT app, and I am aware I can connect separately and directly to provi

@ATTU-verseCare @ATTCares  One of my 2 wireless motorola VIP2500 STB's died completely no lights 100% dead.  So attempt#1 to troubleshooting via phone app.  It claims to be sending a replacement receiver and I'll get a text message when the replacement order goes through. Of course it does nothing a

So I finally got my replacement wireless stb.  An isb7105 + a vap2500 that replaced my vip2500+ven501.  But the "new" stb 7105 keeps getting multiple a network settings has changed restart system messsages. Every day.  How do I fix this? Do I need another replacement stb? Does the new wap need to be

Has your DVR or TV receiver been acting up? Has it constantly been powering down for no reason? Here's a few suggestions that can help you prevent this problem.   - MorganCS- ATTU-verseCare

Hi all. So we got UVerse TV, the engineer set it up on the TV downstairs and all was well with the world, but just last week we brought a new Samsung SmartTV and installed it on the wall. We connected the PACE cable box via HDMI to the HDMI 1 STB connection and attempted to set it up...but for some

I have a 3X error message and nothing seems to get to us of it. Restarted and plugged and unplugged. What is the solution?