
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Gaming on a Hotspot Open NAT Type - How to Open UPnP If you are here, you are wondering how to open the NAT (network address translation) on your Hotspot. Unfortunately, most mobile Hotspots do not have the ability to open the NAT due to software limitations. Not to worry, we have a sol
Questions
•
Device Features
Accepted Solution
Official Solution
Turn your regular car into a Connected Car With Harman Spark, you can: Know where your car goes (GeoFences) Get the scoop on what is going on with your car (Virtual Mechanic) Set tow/ disturbance notifications (WatchIt) Turn your car into a Wi-Fi Hotspot Track your driving ha
Questions
•
Account Features
Accepted Solution
Official Solution
Learn about some of "the science" behind the cell signal and why your service is dropping Science. It is what allows you to make calls, text, stream, games, surf the web, and use apps on your device. It is also the reason why your service may not work as intended. Below is a crash course that goe
Questions
•
Network Coverage
Accepted Solution
Official Solution
Learn why your hotspot may not be in the best place to get a signal There are a few reasons why you may be having trouble with your HotSpot connection: Device or Electronics near your HotSpot Walls & Building design The number of people surfing or streaming How far away you
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
VPN & The AT&T Wireless Internet HotSpot If you are wondering how to set up a VPN with the AT&T Wireless Internet HotSpot, we have you covered. What you need to do From a device that is connected to the AT&T Wireless Internet network, open a web browser and go to
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Some AT&T Hot Spots have the option to adjust settings to improve your Wi-Fi range and band. This can help improve your MiFi experience. Note: Some mobile Hot Spots do not have the option to adjust Wi-Fi Band or Wi-fi Range due to system limitations of the device. Things T
Questions
•
Wearables
I have a SPOT Satellite GPS Messenger used as a safety device to transmit messages or summon help when I am in the backcountry. I am able to program in canned messages the system will send via an e-mail, text message or both. I preprogram the device to send e-mail for example to: Johnsm
Questions
•
Wireless Account
Has anyone else experienced an issue with there hot spot with their phone?I have used it tons of times in the past and for the last few months it will only allow my computer to go to Gmail and Yahoo. it will not allow my pc to go to any other web pages. I have shown numerous times to reps at the ATT
Questions
•
Apple