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Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

42

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Why does the store in Hot Springs Arkansas make their employees check in with the manager before they complete the transaction?

I go in and they try to sell me internet or TV.  I don't want either......I just want to pay my wireless bill or I need my phone fixed.      But before they take my payment, they have to go check in with the manager who is tied up for 10 more minutes.       I

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28

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Want to get (Edited per community guidelines)ed over and lied too? Choose AT&T today!

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

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29

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Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Questions

98

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Upload speed in my area

My upload speed with a 12Mb plan is at .36 speed!!! I cant watch a tv show without it stopping every five seconds!!! what can i do?? I have an Ariss Modem NVG510, im in North HOllywood CA and in my area I bought the second highest speed plan.....the next up is 18Mb.... But im already paying 40$ for

Questions

353

1

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Why is AT&T so slow compared to other carriers?

I love AT&T's reliability and data roll-over but why is it so terribly slow in Northern Virginia? Particularly in Loudoun County/Ashburn Farm?  I have opened up a case with AT&T on this issue but it has not been fixed, here is a comparison of speedtests with all 4 carriers in the Unite

Questions

726

5

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GigaPower Upload issue from the last 2 month

I'm in Houston Texas and from the last 2 month having problem with my upload speed, the download is solid around 930MB/s but the Upload varies from 400-550MB/s before that was always 930MB/s solid up and down.Anyone having the same problem? Called the Support without any solution. IPV6 is disable al

Questions

330

4

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PS4 UPLOAD with at&t uverse Fiber connection

My PS4 upload is not even hitting 10mps upload  even though my laptop, desktop and xbox one are getting 400mps upload. My download speed is good sitting at 600-800mbps .-I've tried wired ethernet  connection with a CAT 7 10gbps cable-Reset my modem and let my ps4 be the only one connected- Changing

Questions

391

3

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How to get faster WiFi speeds

I’m not sure if this is the right forum. I don’t know if I have internet with fiber or just regular. I don’t know how to tell. I have the BGW210-700 gateway/router and I am not happy with my WiFi speed. I don’t know a lot about this kind of thing, I’ve always had cable internet in the past and used

Questions

1.2K

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I was wondering if I can get at&t at a new location

There is availability for fiber in Wilmington but not at my address/neighborhood. So I was wondering if there is a way I can get fiber into my neighborhood I can start a petition or if you need an address I can provide one thank you.

Questions

43

1

Speed is NOT what they say

When I use the APP on my phone (SmartHome w MyAT&T) and run the APP speed test, I always get 995+/-5 Mbps download and upload. Every time. If I use SpeedTest APP or Speedtest.net I get numbers all over the board, sometimes as high as 600 Mbps and as low as 25 Mbps, but never close to 990 Mbps. A

Questions

295

2

0

Ethernet speed

I have AT&T Fiber and I get >900 Mbps over ethernet on an iMac located on the first floor, but on my laptop on the second floor I only get around 60 Mbps. I've checked all of the settings in the gateway and the equipment is new and designed to handle those speeds. I thought it must be the cable

Questions

58

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Disappointed in Dallas (Internet 1000 Falls Way Short)

"Speeds vary. Download max typically 940Mbps. Not guaranteed." This, AT&T got right...except for the "typically" part. I am connected via ethernet and have not been close to what has been advertised. I get it - speeds can vary, but to be wired in and get around 100 Mbps (Speakeasy test) or around 30

Questions

83

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Aggressive bend in fiber line

So I went to install the panel that the tech had to remove in my closet to get to connect the fiber and ethernet cable to the converter. While I was there I noticed that the fiber line is not only aggressively bent in two places, but there is a slice through the insulation of the fiber optic line. I

Questions

411

1

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2gig fiber, why does passthrough never get true bandwidth

2 gig fiber,,have read all the forums and no one from ATT never gives anyone an answer. BGW320   showing over 2gigs coming into wall to the gateway on Smart Home App I have ASUS XT8 mesh set up in passthrough exactly right as ATT says and the connection is up and fine I h

Questions

1.5K

40

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New BGW320-505, IP Passthrough, Asus RT-AX55 router, CAT5 ethernet cable - HEADS UP!

Just a heads up, or maybe a "duhhh". Yesterday we said goodbye to our old 100 MB cable service and hello to ATT 1 GB fiber. We first checked speed via a router wifi connection, and were shocked at how slow it was. We then checked the BGW320-505 wifi speed, and it was as expected. To our surprise, th

Questions

178

1

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Slow Wireless

Today AT&T installed AT&T 1000 fiber. It works, sort of.  Out AT&T 75 router was not replaced with a new fiber router.  Instead, an interface box was used.  I've done some speed tests using the official AT&T speed test.  Believe me, this new 3.8$K Acer supercompu

Questions

150

15

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slow upload speeds

I have AT&T Fiber, and I am having a problem with my upload speeds. Download is fine (800-900mbps). Upload, however, is abysmal (2-5mbps). My hardware is up to date (AMD 3600 based system with 1gbps ethernet). While my uploads were never as good as my downloads, I had been consistently getting 5

Questions

75

1

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Closed

Slow 5G LAN ?

NEW ...ATT 5G Fiber ISP just installed; only getting between; 1.5 to 1.47MB download from speeds ethernet but get 3.5MB upload.How can I fix it?Twice, TECHS, have come out now, and say it's my system! It does not make sense: Using (1) Cat 6 ethernet directly from modem into 10G NIC card NIC settin

Questions

41

2

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Have internet 50, modem is connected to a Nighthawk, test not reaching the promised speed

I upgraded from internet 18 to 50 a few days ago, i connected the modem to a nighthawk since all the guys that came and work on the line said that it's better to connect to a dedicated router. For about a week the speed tested was within range but today the speed was different. I tried to test the s

Questions

250

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