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Internet speed down to 22 mbps after upgrade to internet 75

Today, I upgrade my service from Internet 25 to Internet 75.  An technician visit my home for install new line and replace my equipment.  After all his jobs done, the internet back online but, the speed dropped to 22/2 mbps.  My old Internet 25 speed was 30/4.5 it's about 30 % drop in downstream and

Questions

 • AT&T Internet Plans

472

3

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0

What does the following diagnostic error message mean?

What does the following diagnostic error message mean? Diagnostic Error: "WAN DHCP timeout 2 /var/log/net.log 2021-09-21T14:47:08 1 day, 8:08:19." AT&T Gateway Model BGW320-505 The above error was generated by Google Nest Wifi Support.  I am getting extremely slow speeds from the

Questions

 • AT&T Fiber Equipment

455

6

0

Mesh system producing slow/inconsistent speeds

Hello, I have been trying to set up a new wifi mesh system to improve coverage in my house. However, the speeds I am getting from this new network are inconsistent and usually very slow. Occasionally, the speeds will rebound to where they should be, but this is infrequent and unpredictable. The cove

Questions

 • AT&T Internet Features

892

1

0

AT&T fiber residential gateway limitations

I am just sharing this here because I have learned hard lessons that might be useful to others. This topic is relevant to those who 1. Have AT&T fiber and must use their residential gateway (RGW). I am talking about the Arris, Pace, etc. sitting in your closet connecting to either the ONT dev

Questions

 • AT&T Fiber Equipment

1.1K

2

Several issues with new fiber line (Speed issue, router issue, WIFI issue)

We just recently moved over from Spectrum as soon as fiber was available in our area (Direct TV stream and Internet using a BGW320-505 gateway), and I'm seeing several issues. I apologize for the lengthy post. 1) I'm supposed to be seeing 1000 up and down (which I "do" on the smart home app whic

Questions

 • AT&T Fiber Equipment

212

9

75 mbps promised but not delivered

I feel like I have been conned and hood winked by AT&T!  We switched last week from one carrier to ATT for directv and internet.  They promised me 75mbps  but daily speed tests have proven I am getting between 27-31 mbps.A call to technical support offered no help except a statement from the tech th

Questions

 • AT&T Internet Features

9.2K

12

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BGW210-700 IP Passthrough to Asus AC3100 Getting Less Than Half Speed of 1000Mb/s Fiber Connection

I’ve read just about every forum and thread at this point and it seems like there might not be a solution, but thought I’d try and get some feedback.What I Have:AT&T BGW210-700 - verified 1000mb/s downAsus AC3100What I Did:Reset both the BGW210 and AC3100 to factory defaultSet BGW210 IPv4 to 192.168

Questions

 • AT&T Fiber Equipment

306

1

0

Teradici PCoiP Client lag in the evenings

Current plan is AT&T Internet 300 -- latest speed test around 380 Mbps download/upload. I use Teradici PCoiP for work and need a stable 85 Mbps for everything to run smoothly. During the day everything is fine and the connection is as if I was directly connected to the virtual machine. Howeve

Questions

 • AT&T Fiber Equipment

225

6

0

Please offer better speeds to rural areas.

I live in Crowley, Texas and have been with ATT for a few years now. We used to have a 25mbps deal that was finally available for an upgrade in 2019 to a 50mbps deal. However, since then my household has become much more dependent on the internet. We use Roku for TV, play multiplayer online games,

Questions

 • AT&T Internet Plans

90

6

0

Now I have no service

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

Questions

 • More AT&T PREPAID Discussions

26

1

0

AT&T Intentionally blocking inbound HTTP requests to home-hosted webapp.

I have a website that I'm hosting on an old laptop, 2015, and I previously have not had any problems whatsoever when it came to responses from the web server. Now, all of my requests per page take around 40 seconds to complete fulfill. In the network timing analysis of Firefox's inspection section i

Questions

 • AT&T Internet Features

536

8

0

Complaint - Trail Camera Pre-Paid

I have a pre-paid sim card in a remotely mounted trail camera. This is NOT new technology.  I am sure I am not the only customer with this issue.  I  cannot get any tech support at all because they want a pin number.  They want me to put the sim card in a phone to receive a pin

Questions

 • More AT&T PREPAID Discussions

56

5

0

Slower speeds with IP Passthru and XT8

Good day. I recently upgraded my home router from an Netgear Orbi setup to the Asus ZenWiFi XT8 (2 pack + 1 pack). I had ongoing connection issues with the Orbi (dropped ethernet connections, WiFi connections dropping, etc. On the Orbi setup I had the Orbi as an Access Point behind the Arris 210-70

Questions

 • AT&T Fiber Equipment

406

9

0

Smart home manager

I have tried to sign in to this from day one and haven’t ever been able too…

Questions

 • AT&T Internet Equipment

42

2

0

Lowering speed plan to save money

My promotional offer has expired. I would like to downgrade from fiber 1000 to 500 or 300. When I look online, going to fiber 300 will cost exactly the same as I now pay. How does this make sense?

Questions

 • AT&T Fiber Ordering

267

7

0

Frequent Packet Loss for THE PAST THREE MONTHS!!

I have been through the ringer. About 3 months ago now I started experiencing occasional lag spikes, occurring about once every 15 minutes. My PC is hardwired through an ethernet cable. The cable is 75 ft, though the PC is only about 35 ft from the router. I have never had this sort of issue before,

Questions

 • AT&T Fiber Equipment

136

4

Wireless Broadband AWB 100mbps Upload Speed Limitations

Repost from the Internet forum advised to post to Wireless forum instead:I have the Broadband Wireless AWB 100Mbps LTE with BFT Plan. I fully understand it's *up to* stated speeds of 100mbps.  AT&T tells me this is a symmetrical line, that the download AND upload is potentially 100mbps.&nb

Questions

 • Account Features

98

0

0

ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

 • Other Phones & Devices

55

1

0

Availability

I am a former AT&T DSL customer, I canceled in Feb. 2012 due to it degrading very quickley due to AT&T phasing out CO's.  I was informed verbally on the phone by AT&T and in the mail that U-verse was available, ok sweet!  So I cancelled my DSL, and then proceeded to order U-verse.  Turns out that it

Questions

 • AT&T Internet Features

433

6

0

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Internet Plan Upgrade & Bundling Discount

I currently receive a $20 per month discount on my current internet plan and am considering upgrading to the next level plan. Will I still receive the bundling discount? It is not reflected when I select the new plan on the AT&T site. Also, does the upgrade require a technician be dispatched or can

Questions

 • AT&T Internet Plans

35

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