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Want to upgrade to higher internet speed!!!

The tech that installed my "Max Plus" internet was amazingly helpful. He said that I could upgrade to 45Mbps speeds, but when I initiated a chat to do so the lady said that was the highest available. I contacted the tech to relay what she said and he was dumbfounded and extremely adamant about me be

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Data speed and network type in Italy

If I use AT&T's International Day Plan, how do I find out what data speed my IPhone 13 will be able to access on the network in Italy? Is it 3G, 4G, or 5G? Dependent on the carrier? If dependent, which carrier(s) in Italy does AT&T use? My standard monthly plan includes unlimited 5G data.

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Using AT&T Hotspot for my internet connection

Just moved to Texas and happy to be hear.  I had UVERSE before but is not available in my very rural property.  Right now all I have is a hotspot from my AT&T iPhone 8+.It's horrible, on speed test I consistently get 0.6 - 0.9 download and 2.6 - 3.3 upload.  I have two bars if I stick my phone in th

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Can't seem to find anyone at AT&T who can fix my AT&T WIFI issue in my house!!!!!

I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm

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ATT 1000 slow speed

I just upgraded to AT&T 1000 internet. For some reason when I do a speed test, it will vary from upper 100's to low 700's, but most around 250-350.  A tech came out and tested my cable and had check that my cable is receiving almost 1000 speed.  But when I plug the cable into my HP la

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129

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BRW210-700 Gateway Upload Issues

I have AT&T Fiber (Residential) with a BRW210-700 residential gateway (RG). Current speed tests on the RG show 960 Down and 860 Up on the web console via diagnostic speedtest on the RG itself. Well within expected normal tolerances for my 1000Gbps connection. The issue is regardless of config

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GIG Increase

How Do I Go From 1000 to 5000 Plan?

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67

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Copyright Infringement Tutorial

I received a notice in the mail saying that one of my roommates has been copyrighting Star Wars Episode IX and that if I don't complete the tutorial then my internet service will be temporarily limited. I was also wondering if you can please tell me what shows and movies that my roommate has downloa

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Fiber

For whatever reason, when ATT ran fiber in my area, they stopped a whopping 500ft from my home. Are there ANY options to arrange to be connected to the pole less than a mile down my road? Without it, the only option the people on my road have is a dismal 10mbps tops. Considering how often I'd asked

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25

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Lies and Misinformation.

I am constantly disappointed with the performance of the internet I am provided. I pay for up to "400 Mb/Ps" or 50 Mbs for anyone who is not trying to make it seem faster than it really is; and yet I have only ever gotten this speed either shortly after I get off the phone with them to complain or w

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149

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Wifi range and signal strength

I just had fixed wireless installed in my home. The installer put it in the basement toward the middle of the house. When I checked internet speeds, I noticed the speed near the modem was over 20 Mbps Download and only 8.42 Mbps in my office (where I need the speed). Is there a repeater I can use

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86

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Lousy

Lousy service, lousy customer service, lousy bill pay, inadequate personnel to serve customers appropriately, no special rates foe old folks, too many recorded messages,  AI, just plain lousy.

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Internet speed down to 22 mbps after upgrade to internet 75

Today, I upgrade my service from Internet 25 to Internet 75.  An technician visit my home for install new line and replace my equipment.  After all his jobs done, the internet back online but, the speed dropped to 22/2 mbps.  My old Internet 25 speed was 30/4.5 it's about 30 % drop in downstream and

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479

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Please offer better speeds to rural areas.

I live in Crowley, Texas and have been with ATT for a few years now. We used to have a 25mbps deal that was finally available for an upgrade in 2019 to a 50mbps deal. However, since then my household has become much more dependent on the internet. We use Roku for TV, play multiplayer online games,

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Dsl is terrible and slow

I have called at least 8 times in the past month to get this fixed.....but now there is an unexplained "outage". I already pay $60 for 6 speed...now I pay for a blinking service light. I really wish there was another provider in my area

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Smart home manager

I have tried to sign in to this from day one and haven’t ever been able too…

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

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84

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Wifi Constantly Disconnecting

I am running Fiber from the street into my home with a coaxial converter in my garage which then runs upstairs to our laundry room which has a plastic panel where the modem sits. I have an AT&T issued Arris BGW210-700 running software version 3.20.5.  It seems at about once I day I h

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69

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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Internet speed off by 90%!

We're on Internet 300. ATT's speedcheck says our download speed is 385.3. However, Speedtest.net says we're at 36.84. Huh??? I know there can be discrepancies, but this seems ridiculous. Can anyone explain this?

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