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Gigabit internet, getting 100mbps down/0.8mbps up

Been paying for gigabit internet for years and I've never been given even half of what I'm paying for. Went through a whole slew of stability issues over the years, and just today I received yet another modem as per recommendation by ATT support. Brand new default settings out of the box, plug

Questions

 • AT&T Fiber Account

28

7

0

Wifi Constantly Disconnecting

I am running Fiber from the street into my home with a coaxial converter in my garage which then runs upstairs to our laundry room which has a plastic panel where the modem sits. I have an AT&T issued Arris BGW210-700 running software version 3.20.5.  It seems at about once I day I h

Questions

 • AT&T Fiber Equipment

53

1

0

Please offer better speeds to rural areas.

I live in Crowley, Texas and have been with ATT for a few years now. We used to have a 25mbps deal that was finally available for an upgrade in 2019 to a 50mbps deal. However, since then my household has become much more dependent on the internet. We use Roku for TV, play multiplayer online games,

Questions

 • AT&T Internet Plans

89

6

0

Internet speed down to 22 mbps after upgrade to internet 75

Today, I upgrade my service from Internet 25 to Internet 75.  An technician visit my home for install new line and replace my equipment.  After all his jobs done, the internet back online but, the speed dropped to 22/2 mbps.  My old Internet 25 speed was 30/4.5 it's about 30 % drop in downstream and

Questions

 • AT&T Internet Plans

470

3

0

0

I'm paying for "Fast", "Fiber Optic" internet, and can't even load webpages.

I am currently paying for UVerse, 45Mbps, Fiber Optic internet. I can't load Facebook, check email, play video games, watch Youtubes, etc..   Below are some diagnostic printouts:     Whomever this is "2602:300:c533:1510::5" needs serious fixing. Now.

Questions

 • AT&T Internet Features

510

3

0

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

95

1

0

Network speed in Germany

I am going to travel to Germany and I will most likely use the $10 per day option if and when I need some data usage.Has anyone experience what kind of a data connection I can expect in Northern Germany, e.g. Hamburg, Berlin? Will I get 3G or 4G with an AT&T SIM card and service available from like

Questions

 • Network Coverage

284

2

0

0

slow internet speed

I have really slow internet speed (28mb/s up, 1.77mb/s down, avg in my county is 100mb/s or more), even though I have U-verse. I have tried turning it on/off, disconnecting all my devices, disconnecting my router, everything AT&T recommends. I have even bought another modem, and still that didn'

Questions

 • AT&T Internet Equipment

111

2

0

Speed is lower than the package I'm paying for...

Hello. I am paying for a 25mbps internet package but the speed never goes over 11mbps. This doesn't make sense to me. My son's computer is wired and everytime he checks the speed it always says 11mbps. Any idea why this is? Thanks, Tanda

Questions

 • AT&T Internet Plans

235

2

0

Smart home manager

I have tried to sign in to this from day one and haven’t ever been able too…

Questions

 • AT&T Internet Equipment

40

2

0

ATT 1000 slow speed

I just upgraded to AT&T 1000 internet. For some reason when I do a speed test, it will vary from upper 100's to low 700's, but most around 250-350.  A tech came out and tested my cable and had check that my cable is receiving almost 1000 speed.  But when I plug the cable into my HP la

Questions

 • AT&T Fiber Equipment

127

1

0

Teradici PCoiP Client lag in the evenings

Current plan is AT&T Internet 300 -- latest speed test around 380 Mbps download/upload. I use Teradici PCoiP for work and need a stable 85 Mbps for everything to run smoothly. During the day everything is fine and the connection is as if I was directly connected to the virtual machine. Howeve

Questions

 • AT&T Fiber Equipment

222

6

0

AT&T fiber residential gateway limitations

I am just sharing this here because I have learned hard lessons that might be useful to others. This topic is relevant to those who 1. Have AT&T fiber and must use their residential gateway (RGW). I am talking about the Arris, Pace, etc. sitting in your closet connecting to either the ONT dev

Questions

 • AT&T Fiber Equipment

1.1K

2

Internet speed off by 90%!

We're on Internet 300. ATT's speedcheck says our download speed is 385.3. However, Speedtest.net says we're at 36.84. Huh??? I know there can be discrepancies, but this seems ridiculous. Can anyone explain this?

Questions

 • AT&T Internet Features

342

18

0

Frequent Packet Loss for THE PAST THREE MONTHS!!

I have been through the ringer. About 3 months ago now I started experiencing occasional lag spikes, occurring about once every 15 minutes. My PC is hardwired through an ethernet cable. The cable is 75 ft, though the PC is only about 35 ft from the router. I have never had this sort of issue before,

Questions

 • AT&T Fiber Equipment

116

4

Network device prioritization over bandwidth

Is there any way to prioritize a device to avoid low bandwidth causing high ping on it?If so, what do I need to do it?If not, are there other ways to avoid high ping due to low bandwidth?

Questions

 • AT&T Internet Features

786

1

What happened to the "Pause AutoPay" option?

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have

Questions

 • Wireless Billing

52

4

AT&T Intentionally blocking inbound HTTP requests to home-hosted webapp.

I have a website that I'm hosting on an old laptop, 2015, and I previously have not had any problems whatsoever when it came to responses from the web server. Now, all of my requests per page take around 40 seconds to complete fulfill. In the network timing analysis of Firefox's inspection section i

Questions

 • AT&T Internet Features

519

8

0

Lowering speed plan to save money

My promotional offer has expired. I would like to downgrade from fiber 1000 to 500 or 300. When I look online, going to fiber 300 will cost exactly the same as I now pay. How does this make sense?

Questions

 • AT&T Fiber Ordering

262

7

0

wifi extnender

I already have one wifi extender in my house that is from att. I have to pay $10 a month. If I were to buy a 3rd party extender, do I have to pay the $10 a month for that one too?

Questions

 • AT&T Internet Equipment

21

2

0

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