I have been monitoring my download speed on my mac pro with "Activity Monitor" and I have noticed that my download speed never goes over 236 kb/s, not really worried about the upload. I am wondering why it does not go higher then that? when I test my internet connection it says I have 1.55 mbps do

Just moved to Texas and happy to be hear.  I had UVERSE before but is not available in my very rural property.  Right now all I have is a hotspot from my AT&T iPhone 8+.It's horrible, on speed test I consistently get 0.6 - 0.9 download and 2.6 - 3.3 upload.  I have two bars if I stick my phone in th

I'm part of a family of five. My brother and I spend a lot of time doing online gaming while my younger brother enjoys watching YouTube videos. With a 25 Mbps plan, our ping tends to spike every time a video stream occurs at the same time we're gaming. I did some research the other day and found

It looks like my last post may have been deleted, I cannot find it anywhere. I seem to be having latency issues, specifically regarding Steam and CS:GO.  I used to be able to connect to official Valve servers and get anywhere from 3MS to 20MS ping.  However, about 2 months ago, I cannot get connect

The tech that installed my "Max Plus" internet was amazingly helpful. He said that I could upgrade to 45Mbps speeds, but when I initiated a chat to do so the lady said that was the highest available. I contacted the tech to relay what she said and he was dumbfounded and extremely adamant about me be

Been paying for gigabit internet for years and I've never been given even half of what I'm paying for. Went through a whole slew of stability issues over the years, and just today I received yet another modem as per recommendation by ATT support. Brand new default settings out of the box, plug

I live in Crowley, Texas and have been with ATT for a few years now. We used to have a 25mbps deal that was finally available for an upgrade in 2019 to a 50mbps deal. However, since then my household has become much more dependent on the internet. We use Roku for TV, play multiplayer online games,

Today, I upgrade my service from Internet 25 to Internet 75.  An technician visit my home for install new line and replace my equipment.  After all his jobs done, the internet back online but, the speed dropped to 22/2 mbps.  My old Internet 25 speed was 30/4.5 it's about 30 % drop in downstream and

I have really slow internet speed (28mb/s up, 1.77mb/s down, avg in my county is 100mb/s or more), even though I have U-verse. I have tried turning it on/off, disconnecting all my devices, disconnecting my router, everything AT&T recommends. I have even bought another modem, and still that didn'

Anybody experiences the issue I have?My plan is 300 Mps but my speed test results never get close to that.Most of the time is around 30 - 50 Mps.Restart the gateway (Arris), turn off all devices in the house but my phone, I still get the same speed. Sometimes, it  goes up to about 60 Mps. The highes

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

How Do I Go From 1000 to 5000 Plan?

ANYONE ELSE EXPERIENCING INTERNET LAG ISSUES WHILE GAMING?? I HAVE FIBER 300 MPS CONNECTION BUT LAG MAKING GAMING VIRTUALLY IMPOSSIBLE! PING JUMPS TO > 2 SEC!!

I have a pre-paid sim card in a remotely mounted trail camera. This is NOT new technology.  I am sure I am not the only customer with this issue.  I  cannot get any tech support at all because they want a pin number.  They want me to put the sim card in a phone to receive a pin

For the past several hours, my internet connection (1000) has been experiencing unacceptable latency spikes. See attached image. I need a person to respond. I have already run all the troubleshooters and reset the gateway numerous times. The chat bot is completely useless. We had some severe wea

I received a notice in the mail saying that one of my roommates has been copyrighting Star Wars Episode IX and that if I don't complete the tutorial then my internet service will be temporarily limited. I was also wondering if you can please tell me what shows and movies that my roommate has downloa

I just upgraded to AT&T 1000 internet. For some reason when I do a speed test, it will vary from upper 100's to low 700's, but most around 250-350.  A tech came out and tested my cable and had check that my cable is receiving almost 1000 speed.  But when I plug the cable into my HP la

Trying to help my parents find a faster option than their current AT&T Internet25 plan which is fine if only one or the other of them are at home. But most often they are both working at home at same time, both needing to do high email volume, MS Teams calls, and VOIP phone calls.  Our fam

I have AT&T Fiber (Residential) with a BRW210-700 residential gateway (RG). Current speed tests on the RG show 960 Down and 860 Up on the web console via diagnostic speedtest on the RG itself. Well within expected normal tolerances for my 1000Gbps connection. The issue is regardless of config

I’ve read just about every forum and thread at this point and it seems like there might not be a solution, but thought I’d try and get some feedback.What I Have:AT&T BGW210-700 - verified 1000mb/s downAsus AC3100What I Did:Reset both the BGW210 and AC3100 to factory defaultSet BGW210 IPv4 to 192.168