I’m using my original AmpliFi HD router & network setup after recent AT&T Gigabit fiber install. I’ve already turned off both the 5ghz & 2.5ghz radios on my BGW320-505 Fiber modem so there’s no clash or crosstalk & set it up for passthrough with the help of a few forum posts/YouTube

I need a detailed description on how i can install a VPN or how to set up passthrough on our ATT device BDW210-700. Also we got this in 2019 can we get a new router modem whatever this is because our internet has become super slow. we want a modem router that can hold a vpn we do not want anyone kn

How do you see when, how long, and what types of contact you have had with customer service? I am just curious about the number of times and length of each interaction.

I have AT&T Gigapower and overall, I'm very pleased. The direct connection to my Mac consistently pulls 900/900. However, over the last week or so my WiFi speed tests on my iPhone has gone from consistent 300 Mb/s speeds down to 30-50, even after restarting my router/modem combo. I was curious about

Was trying to find out Why have I been being charged what looks to be two different bills all this time. Why do I have group 1 charges? I have absolutely no group. It’s just me & always been just me since AT&T was Cingular. I feel like I’ve been scammed this whole time paying 45 a month extr

I am experiencing issues connecting to Google hosted websites primarily, with other platforms such as Snapchat and a handful of others having issues as well while some sites have no issues. When trying to load a YouTube video on my network, it will either take noticeably long time to load or wont lo

A few days ago, I engaged in a chat with ATT about my 1Gbps service. That day, speed tests indicated I was getting 58Mbps down and 150Mbps up +/- a few Mbps. I indicated I was used to practical service speeds of many hundreds Mbps up and down, and it was generally pretty symmetric. When I say many h

Started seeing these issues 2 weeks ago. Many symptoms. Poor response of dns, my BOVPN service going up and down, my voip service lots of jitter, very slow upload speeds .. 900 mbps on download .. the upload is 15 mbps .. so like Started logging Pings .. have the data in raw and graphed on timeline

Hi I got upgraded to Att's 1 GBPS fiber internet. My speeds are inconsistent. I am getting about 400 mbps wired and 300 mbps wifi. I used to have 300 mpbs plan and after upgrading to 1000mpbs, my speeds did not change much... btw, my router's internal diagnostic speeds reads 900/966 downstre

All of my device have been experiencing slow speeds today. I have 1 gig fiber. I ran the speed test through my gateways diagnostic tab, results as follows: Upload: 903 mbps          ping: 2905 ms Download: 112 mbps      ping: 5345 ms I have restarted my ga

My Roku 4 is direct wired to an ethernet port on the BGW320-505. The Roku reports a download speed of 91 Mbps with very minimal bandwidth usage from other devices. Would love some tips to get this speed up to a point where I can stream live TV at full available definition.

For over a week now live streams on Youtube are being throttled as the video is very poor. Why is this going on? Is this happening to everyone? When I run a speedtest using several different sources I get about 200mbs yet Youtube looks terrible so that must mean that ATT is slowing down Youtube for

I recently tried using the speed test on ATT's smart home manager. I ran the test twice and each time yielded a speed of 998Mbps which is pretty close to the 1000Mbps I pay for. However, when I ran a speed test on other services, such as speedtest.net, I struggled to get a reading higher than 25Mbps

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

Issue I've had Giga service for a few months and haven't been getting the speeds I expected.   Speed details Sites Used (3 total): 1) Google speed test 2) AT&T speed test (error when on Ethernet - screenshot attached) Error when using ATT speedtest with ethernet connection 3) speedtest.ne

Hello, Are there any residential, online gamer-centric router or service upgrades available for purchase/lease? For example, does AT&T have any plastic or glass optical fiber capable routers that support lower latency than standard issue equipment? I currently have the Arris BGW210-700 Wi-Fi Gatew

Just got the Internet 1000 installed at my place. Been running speed tests to see what I am getting, and surprise, never above 300Mbps!!! This is a laptop connected to ethernet port of BGW210-700 with a Cat5e cable, no other devices are connected. Speeds are abysmal. Smarthomemanager shows 900+ at t

After many years w/o any issues, since last week my internet service has been lagging when accessing specific sites and after checking the routing, I can see there are some hops with high latency and packet loss: Target Name: www.facebook.com        IP: 31.13.65.36  Date

I have been told in the past that we lived about 1000 yards too far from sub station to have U-verse. They have recently installed a new Cellular tower on the main road and looks like they have stubbed out connections on the power pole that feeds our subdivision.  I will sign up for the fastes

Same issue encounter as in this post and this post Only time the internet is stable and works consistently is when I am on VPN. Speedtest.net test couldn’t run and gave a ‘socket error’ message Lot of requests just get stalled.