
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I am using iPhone 12 Pro One day, suddenly, a new number was added from the iPhone to a new cellular plan from another company (such as Verizon). Numbers are also registered as numbers in other regions (Miami, California). It doesn't disappear even if I reset your phone. I have never download
Questions
• Apple
Our company sends timely messages to our direct customers via text. I'm now finding out that for the past month (or longer), all SMS to AT&T subscribers are being blocked. These are not marketing messages; these are messages that are direct responses to client requests. Please advise h
Questions
• Data & Messaging Features, Internet Tethering
I received this email yesterday. Is is for real? All your incoming mails will be put on hold because you are using an outdated Yahoo! Mail version. You need to upgrade to the newest Yahoo Mail 8.1 versi
Questions
• AT&T Internet Security
When we make outbound calls from our business number to an AT&T cell phone, AT&T is overriding the CNAM name and injecting SPAM call into the caller ID display name. This started happening recently. How do I get to the right team/department within AT&T to get the database look
Questions
• Network Coverage
I have hundreds of Blocked phone numbers and get the same 3 or 4 companies robo calling me. Blocking is not helping as they have hundreds of local looking prefix phone numbers. I need to export the whole list with #s, Dates, and anything else that will help the FCC investigate this scoundrels.
Questions
• Account Features
As a business owner I'm sick and tired of receiving robocalls and other unwanted calls.How can they be stopped or at least blocked?
Questions
• AT&T Internet Features
This was so easy at the store, and everything seemed to be so clearly understood by both parties. Since leaving the store, nothing but rude voices on the other line and broken promises.
Questions
• Samsung
I sale direct tv my name is brittany I work inside the Bryam Mississippi Walmart Thursday-Sunday from about 1:30-8:00 pm if you are from ms I could help you in store just ask for me.
Questions
• 2017
I have AT&T for my main email account. I had the usual filters set up and a spam folder...all were working great...until a few days ago. I literally had just been on the account just hours earlier. The first thing I do when I get on my laptop is check my email and then I just keep a tab open as I
Questions
• AT&T Internet Security
I have been getting a LOT of SPAM since at&t changed their mail client. Everytime I get a SPAM email I mark it as a SPAM and also unsubscribe from that email list but I still get emails from the same accounts. I am tired of this. What is wrong with your SPAM filter, this is NOT acceptable. I got ove
Questions
• AT&T Internet Security
Have been receiving a crazy amount of group text messages (inappropriate and otherwise) from email addresses. Since it is an email, I cannot block them. How can we stop these from happening? Is there some intervention that AT&T can provide?
Questions
• Tones, Games, Videos, More...
HelloBack in January I reported to At&t via 611 that Call Protect wouldn’t let me sign back in again. I get a code, put in the code and it asks me to try again. We tried removing call protect from my line to force a new sign up but that didn’t help. Any idea when it will be fixed ? They put in a bug
Questions
• Apple
YOU HAVE REPEADLY SENT ME THE INFORMATION FOR ONE OF YOUR CLIENTS... HAS TAKE OVER 13 CALLS/CHATS TO GET MY EMAIL ADDRESS REMOVED (I LIVE IN A COUNTRY WITHOUT AT&T) I HAVE HAD YOU MANAGERS HANG UP ON ME AND REFUSE TO PROVIDE INFORMATION ON HOW TO CONTACT OFFICE OF CEO/PRESIDENT. YOU NEED TO TRAI
Questions
• Wireless Account
We have sent multiple email requests per your NDR instructions but are still unable to send email to customers on the AT&T network.March 27th, April 3rd, April 7th and April 20th. Our mail IP is not listed on any other RBL.Can we please get some assistance in having our IP de-listed.Kind Regards,Ca
Questions
• AT&T Internet Security
Closed
I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago
Questions
• AT&T Fiber Installation
Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad
Questions
• AT&T Internet Account
Closed
I recently started coming under frequent Neighbor Spoofing attack. I want to only receive calls that pass Caller ID Authentication. I'm willing to be an early adopter and deal with/accept the false positives. I called 611; told it's still not available. Is that correct? https://www.attpublicpolicy
Questions
• Account Features
I quickly used up my allowance of 20 blocked numbers within 2 weeks. Can you please allow more numbers to be blocked - like 100 or 200? Call screening will not work for me. Here are several ways you could increase this limited number1) Create wild cards - since spammers seem to use blocks of simil
Questions
• AT&T Phone Features
I keep getting spam text messages with links for products and services. They come in at all hours - sometimes middle of the night. Is there somewhere at AT&T that I can report them to and send the numbers? Also, is there a way to block those numbers similar to the robocall blocking feature?
Questions
• Apple
My brother-in-law is blind. He uses ATT Homebase which allows him to use his large key traditional land line style phone which does meet his needs. The Homebase then uses cellular to communicate which is transparent to him as a user. The problem is that he gets many spam calls which we'
Questions
• Other Phones & Devices