Hello, I just bought an lg g3 d850. It said a software update was available. Tried to download and install it and it failed. Gave me an error message that said to contact lg. I was told it was an AT&T problem. I checked the software version on this phone and it is D85030k.. Now it's saying it's up t

So first off I would like to thank the folks at AT&T who decided it would be a good idea to outright force people to update their devices.   After checking for an update I was not asked if I wanted to download the update, but instead was forced to download the update. If I got on wifi at all the dow

When I check for updates on my newly purchased Galaxy S8 Active, it keeps saying that the software is already up to date, which is Android Oreo 8.0. I traded in my Galaxy S8 for the Active since I assumed it would have the latest update but alas that does not seem to be the case. I really do not to

Every time I charge my phone I get a bunch of ads on the lock screen.  They are placed low on the screen so it would be easy to click on one instead of swiping to unlock.  This happened right after I updated.  Is anyone else having this aggravation?  And can I get rid of it without a factory reset? 

HTC One M9 users,    AT&T released Android Version 5.1 for OTA download today!To download:Drag down the notification bar with two fingers, and then tap Settings > General.Tap About Phone > AT&T software update.Tap Check for updates.Tap Update Now.Follow the on-screen instructions.Please note: Device

Every time I click on the Settings Gear I am taken to take to a memory screen. Would love to revert back.

I have a Lumia 925. Not only have I been waiting patiently for the Denim Update, but I am also waiting for Windows 10. Well, I just read two discouraging things, first being that someone had posted that they heard from an ATT Employee that ATT has 0 intentions on offering the Denim Update to phones

Hello, I have two Galaxy Note 5 phones. One was successfully updated to the latest Android 5.1.1 build LMY47X.N920AUCU2AOI6 while another stuck on LMY47X.N920AUCU1AOGG. And no matter what I do (clean up cache in Settings or clear the cache partition), the software update can't go through. I get an e

The latest update downloads, but fails when installing. It gets to about 3%, then says failed, and retrys the install. It does this loop about 3-4 times, then restarts. Failed to install. I retry the download, but says I have to wait 24 hours to retry the update as the phone says current update is t

Does anyone know of a way to get notifications of the details of an update before it gets rolled out?

My ZTE Z958 phone, which is currently running Android Lollipop 5.1, has been having issues with several Google applications recently. The only advice I have been given, from several experts, is to update my software. Unfortunately, the "AT&T Software Update" function which is built-in to my settings

Hi, I updated my Galaxy S7 a few days ago and I noticed that a text conversation that I had pinned to the top of my messages has disappeared. All my other text threads are there but not the one that is pinned. I know that I would not have deleted it. I tried the AT&T backup, which I had set up initi

I was messing around with my phone and touched the AT&T software update under settings.  Now my phone stays awake.  There is no update so the phone constantly checks for a new update.  Restarting helps temporarily but is there a way to stop it from checking for updates constantly?

I have a note 9 and I've checked the auto software update function( up to date ) and my software version is 8.1.0 When or how do I get the ONE Ui update for my phone? My brother has the same phone on Verizon Wireless and he already has the update.  I've seen posts as early as march of 2019 on this t

I have just purchased service solely to update my two Samsung AT&T phones. I opened the account with a Galaxy S5, after running 6 or 7 software updates, it is now up to date. I then switched the sim card to the Note 4, I have tried like 15 times and every time is tells me my software is up t

A few days ago I started having an issue with my WiFi connection on all devices that have always worked correctly when connected. The devices  (iPhone, iPads and Samsung Galaxy S9) started acting as if the internet connection was lost. This only happens based on what I’m trying to access. The browse

SM-G950U. Everywhere I look online, it says 8.0 Oreo is out for my phone, but the settings say it's up to date at 7.0. There's plenty of storage left. Knox isn't tripped. Bought the phone in an ATT store. My fiance has the S8+ and just updated it to 9 Pie today. What can I do?

My S8 Active is still on Baseband version G892AUCS2ARA1 from an update in the beginning of 2018. There has been another security update and also an  Android Oreo (8.0) update for my phone for almost two months now, but I have yet to recieve either of these updates. I have done everything, checked so

I have seen a screenshot of an AT&T user's Note 9 with AT&T Baseband Version N960USQU1CSB3 dated Fri Feb 15 2019. Why aren't they releasing it to the general public, because from what I hear, it solves the GPS Error issue and the majority of the Bluetooth issues that everyone has been comp

Why do I still not have android Oreo on my galaxy note 8? I called ATT's extremely incompetent technical support who could hardly even speak English, and after 20 mins says to me "so you're having problems making calls?" I Said no, I've told you 4 times already that I cannot get any software updates