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wifi extnender

I already have one wifi extender in my house that is from att. I have to pay $10 a month. If I were to buy a 3rd party extender, do I have to pay the $10 a month for that one too?

Questions

59

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5268AC Router - Not Getting Correct Speed

After unplugging the router and plugging it back, I am getting 20mbps instead of 50mbps that I should receive. When I checked the Advanced Device Configuration site, I saw under "Gateway Status" that there is "Battery is not present". Is this something that could affect the slow download speed that

Questions

205

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ATT Internet -- huge latency

For the past several hours, my internet connection (1000) has been experiencing unacceptable latency spikes. See attached image. I need a person to respond. I have already run all the troubleshooters and reset the gateway numerous times. The chat bot is completely useless. We had some severe wea

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120

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LAG ISSUES WHILE GAMING

ANYONE ELSE EXPERIENCING INTERNET LAG ISSUES WHILE GAMING?? I HAVE FIBER 300 MPS CONNECTION BUT LAG MAKING GAMING VIRTUALLY IMPOSSIBLE! PING JUMPS TO > 2 SEC!!

Questions

225

1

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Slow like dial up

My plan is for internet only. I live on property owned by Time Warner, so it's not like it' not wired up.  Anyway, I pay $60 / month for 12MB service.  It is NEVER even that.  Ever.  It drops to 3 or 4 most of the time and falls out daily.  So sick of unplugging and re-plug

Questions

124

1

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Fixed wireless consistently using Dallas as Server, I am in Michigan.

My Fixed wireless internet service is extremely unreliable and consistently drops connection altogether and very often i am getting less than 1 mbps which is of course almost useless for anything other than web surfing.

Questions

181

1

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Billing and Internet Throttling

Good morning,I am paying for Fiber 300 and have only been able to get 100 mbps Down/Up for quite some time now. I had a tech come out 2 months ago and he couldn't figure out why I was only able to get 100, at most 150 on any of my devices. I was directed to customer service and given a new (same mod

Questions

12

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Cancelling Internet ONLY Plan Question

I need to cancel this internet service ASAP. I am extremely unhappy with many aspects of this service (speed, technical issues, multiple service visits, etc) and I need to know if I have a contract with AT&T. As far as I know, there has never been any mention of ANY type of commitment or service

Questions

37

1

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NO INTERNET for 7 days now and HORRIBLE internet for the past 2-3 Months with NO END IN SIGHT!

​​We have had AT&T internet and cell phone service at our home for almost 5 years and for the past 2-3 months we have had very spotty, slow and poor internet service. We would loose connection constantly, sometimes for many hours and other times, just long enough to kick my children off their sc

Questions

154

1

0

Upload speed is less than 1mb but at&t app says its 20?

We have used at%t for awhile now, recently our upload speed dropped to 1mb, and even lower randomly, but on the at%t app it says the internet is fine, and when calling the bot they use to tell you about it says the same, I have restarted the gateway, I am wired with ethernet, We can't get in contact

Questions

614

20

Rural area - Wireless network dependent for internet (work and play)

I'll start off by saying that other than satellite, I live in an area where no other internet options are available. However, several years ago I lucked out and added a ZTE Wireless Internet WiFi Modem to our unlimited plan (MF270) and was hopeful that this device would provide the internet service

Questions

132

7

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Oneplus A6013 Compatible on "whitelist"

Sorry if it's in the wrong forum. I didn't know what category topic this falls under. I bought my own phone at Amazon. I had T-Mobile now I have AT&T.I went into the store and asked if my phone was compatible, the guy did some tests and used their sim in my phone and said it's compatible. H

Questions

109

4

0

Xbox One Slow Download Speeds on Fiber

Recently had AT&T Fiber installed.  Previously with Comcast.  Seeing great speeds all over, but having trouble with my Xbox One.  IPv6 is turned off on my AT&T router.  I'm using a CAT6 wired connection to the router and have tested other cables.  In router settings, I have added the Xbox to the DMZ

Questions

28K

121

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OREO update rendered my S7 Useless.. Now is very slow and dies after less than 2 hours. Very Upset..

I Have Galaxy S7 Which Since getting the OREO update now dies after less than 2 hours of being unplugged! In battery usage it now Shows "Android System" as using up 50% of my battery yesterday! also the cpu never idles at 307mhz anymore now it idles around 1200 which explains why battery life is so

Questions

314

1

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At&t Note 10 plus 5G has little to no upload speed when running a speed test on mobile data (not WIFI).

My Note 10 plus 5G is very slow on mobile data. When a speed test is performed I get maybe 10Mbps download and 0.01Mbps upload. Is there a setting somewhere on the device that is limiting my network speed. This makes all apps run slow and makes me want to throw this $1500 paperweight in the lake. An

Questions

423

1

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S20 Note Ultra 5G - Data Network extremely sluggish and non responsive

Greetings, I recently upgraded to a new S20 Note Ultra and I LOVE IT! Great fast phone. HOWEVER, when on the mibile network the data connection is horrid. Messages take forever or not at all to send. Websites are slow to load. Youtube videos are fine for a few minutes then take forever to buffer

Questions

844

12

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So Many Issues Lately, and then AT&T downgraded my Internet 100 Plan to Internet 50 during a technician visit last week?!

1) I’ve already ordered a new Xfinity Internet Starter Kit due to the complete lack of effort from AT&T to make sure my family and I are able to use the Wifi service we have been paying AT&T for since 2014. Over the past month, not only has our Wifi been dropping every hour or so (requiri

Questions

153

7

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ATT Fiber Weak Signal Issues

I used to be an Xfinity customer and used the Arris Surfboard (SBG7400AC2) as a Cable Modem & Wifi Router. After switching to ATT Fiber, I use the equipment they recommend - Arris BGW210. Despite moving to Fiber, my experience has been extremely under-whelming. The WIFI speeds during non-peak hours

Questions

1.6K

1

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ZTE MF985 Speed Issues Since 3G Shutdown

I've been using a ZTE MF985 hotspot for the past 2 yrs with no issues and reliable LTE speeds. Since the 3G shutdown, my speeds has been cut in half, if not more.   From what I've read, this device is not affected since it's a LTE device and not listed as being affected. AT&T tech su

Questions

235

3

0

Updated s3, but now having lag

I updated my Samsung Galaxy s3 to run the new kernel version 3.0.31. Unfortunately, ever since then, my phone has become very unresponsive.Texting lags where i type out a sentence, and the sentence doesnt show up until a second later.Apps are running slower then before the update.I do not have that

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2.9K

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