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slow internet speed

I have really slow internet speed (28mb/s up, 1.77mb/s down, avg in my county is 100mb/s or more), even though I have U-verse. I have tried turning it on/off, disconnecting all my devices, disconnecting my router, everything AT&T recommends. I have even bought another modem, and still that didn'

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Fixed wireless consistently using Dallas as Server, I am in Michigan.

My Fixed wireless internet service is extremely unreliable and consistently drops connection altogether and very often i am getting less than 1 mbps which is of course almost useless for anything other than web surfing.

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185

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No 4G on my LG G7 ThinQ

I recently (this morning) took my LG G7 ThinQ to the AT&T store and had it activated on the network using my current phone number. However, I am not getting 4G on it, only LTE. It is an LG G7 model number G710AWM. Any clue what I should be looking for?   Thank you in advance.Ja

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181

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OREO update rendered my S7 Useless.. Now is very slow and dies after less than 2 hours. Very Upset..

I Have Galaxy S7 Which Since getting the OREO update now dies after less than 2 hours of being unplugged! In battery usage it now Shows "Android System" as using up 50% of my battery yesterday! also the cpu never idles at 307mhz anymore now it idles around 1200 which explains why battery life is so

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317

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Wi-fi and a den which used to be a carport- no connection

I have a den which used to be a carport many years before we bought the house. I have AT&T Internet 300 via fiber and Uverse 200 in a couple of places (the den has it wirelessly, and wired in my room). It was already a den when we bought the house. I can't connect to Wi-Fi in the den on my Andr

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*** Poor Cellular Service in the Coos Bay Oregon Area ***

In the last few months, my iPhone 13 Pro has been struggling with data service in the Coos Bay Oregon area. I keep modifying my cellular settings to help compensate for the issues.  I wonder if someone has insight into why this may be in our location. 

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Wifi range and signal strength

I just had fixed wireless installed in my home. The installer put it in the basement toward the middle of the house. When I checked internet speeds, I noticed the speed near the modem was over 20 Mbps Download and only 8.42 Mbps in my office (where I need the speed). Is there a repeater I can use

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Report slow service in my area LTE

Hi I'm using Samsung Galaxy S10 Plus and in my area is very slow speeds. My zip is 55963

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Who is Upset with the Military Support?

I phrased it as a question so others could share. I am active duty and deployed and have had an absolute AWFUL time with the AT&T support team. My account was locked several times, despite the fact that I was inputting all of my information correctly, I couldn't submit an unlock request over my

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40

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ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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73

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BGW320-505 upload speed problem on ethernet only when uploading large files to Dropbox or Google Drive

I have had AT&T 1 gig Fiber service for more than a year and it has worked flawlessly. Recently I have noticed a strange problem: when I upload files to Dropbox or Google Drive or even try to send an email with a large attachment, the upload speed for that activity crawls to dial-up speed after

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[HELP] Gigabit download speed unbearably slow 8pm to midnight

Hi. If anyone has any insight on this issue I would greatly appreciate it. Its been nearly 2 months. For my tests I have 1 desktop PC hardwired into the router with the router's wireless radios disabled. No other devices are connected. I use https://www.att.com/support/speedtest/. My speed tests are

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30 Mps speed for 300 plan

Anybody experiences the issue I have?My plan is 300 Mps but my speed test results never get close to that.Most of the time is around 30 - 50 Mps.Restart the gateway (Arris), turn off all devices in the house but my phone, I still get the same speed. Sometimes, it  goes up to about 60 Mps. The highes

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600

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"other Dos Attacks"

I recently have been having large slow downs in my internet speed. I was told by an AT&T tier 2 tech that the reason is that the logs show that there are numerous "other dos attacks" hitting my IP address and thus my internet speeds are slow.  I asked him how we could fix this and he said

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488

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AT&T Internet "Basic 1.5"... isn't

July 20, 2018July 28, 2018Running an NVG589, Dell ethernet-connected desktop, I5 processor, 12GB RAM, connected via Cat5 directly to the outside box. Service has been degrading at least over the past year (tested 1.18 in May 2017) - and worse since early May 2018.    AT&T tiers p

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914

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

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Fixed Wireless Useless

Since the end of December my fixed wireless service has been terrible. I am experiencing 20% to 50% percent packet loss. Huge latency, right now, into the 1000s. Can't watch videos or even game. Just regular surfing websites is almost like the old dial-up days.Had a tech come out. Told me that

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101

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Connected car 4G LTE tests less than 1Mbit/s

What's the deal with a brand new Ford Explorer using the ATT Connected car trial plan getting really awful speeds? I'm showing full bars LTE but then when I do bandwidth test, I'm getting 0.050Mbit/s... that's literally dialup speed. I haven't hit the throttling range, it's just plain unusable. A

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51

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Oneplus A6013 Compatible on "whitelist"

Sorry if it's in the wrong forum. I didn't know what category topic this falls under. I bought my own phone at Amazon. I had T-Mobile now I have AT&T.I went into the store and asked if my phone was compatible, the guy did some tests and used their sim in my phone and said it's compatible. H

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114

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ATT UVERSE LOW UPLOAD RATE

Just had ATT UVERSE installed on 8AUG, Friday, and I cannot use the internet for anything becuause I cannot communicate with any website. Sure the download is great, but if no website can register clicks on their links, it is kind of a moot point. It took ~10-15 times to attempt to logon to My

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