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Hi, I've been having a serious issue the past few days. I don't know if it has anything to do with this, but Uverse was added to my area on Monday, however since that day, at about 6:00 or so every night, my bandwidth is throttled terrible. I can go from a ping of 80 to a ping of 1300 in any game I
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AT&T Internet Equipment
AT&T offers a variety of gateways to their customers. Some of these gateways are specifically for their triple-play subscribers while other gateways are for their internet-only subscribers. Normally, the gateways differ on the services the customer is subscribing to, and yes some gateways offers dif
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AT&T Internet Equipment
After unplugging the router and plugging it back, I am getting 20mbps instead of 50mbps that I should receive. When I checked the Advanced Device Configuration site, I saw under "Gateway Status" that there is "Battery is not present". Is this something that could affect the slow download speed that
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AT&T Internet Equipment
Was looking for some info on the forums but hadnt found anything super useful outside of some folks with resolved issues. I've been having periods of downtime with my internet since Tuesday of this week (12/21/2021). I called after a huge issue that knocked me out of work for a few hours and with so
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AT&T Fiber Equipment
I have called at least 8 times in the past month to get this fixed.....but now there is an unexplained "outage". I already pay $60 for 6 speed...now I pay for a blinking service light. I really wish there was another provider in my area
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AT&T Internet Features
We’ve had AT&T fiber in my neighborhood for a few years now and yet we still haven’t seen the new speed tiers. Comcast is in the final stage (in home fiber install) of rolling out EPON in my neighborhood (1100 homes) and yet AT&T is still sitting on their laurels. You’d think AT&T would
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AT&T Fiber Ordering
Hi AT&T, we moved apartments 6 months ago, and finally had AT&T service of a whopping 3 bars (our last place had none, for 2 years), there is a neighboring building being constructed, which is now on floor 2 of 6 of construction and our cell service is now down to 1 or 0 bars. How does AT&a
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Network Coverage
I've been using a ZTE MF985 hotspot for the past 2 yrs with no issues and reliable LTE speeds. Since the 3G shutdown, my speeds has been cut in half, if not more. From what I've read, this device is not affected since it's a LTE device and not listed as being affected. AT&T tech su
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Other Phones & Devices
I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither
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Apple
My ps4 is running at 1/4th the speed my internet can run. I have been working on this issue for almost 12 hrs now. When you look up ps4 speed issues on the playstation website the last page says to open ports TCP: 80, 443, 3478, 3479, 3480UDP: 3478, 3479 But, when I try to open the port I get th
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AT&T Internet Features
When I try to use a browser on multiple devices over WiFi and hardwired, the page load speed is unbearably slow. I reboot my Arris BGW210-700 router often with only minimal results. I have Fiber 300 and get 300+ Mbps when I do a speed test, but have terrible results when I'm actually trying to use i
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AT&T Fiber Equipment
Sometimes it happens daily, sometimes it's every other day. Sometimes its once a week. This has been going on for about 2 years.Things conected to the internet:1 computer3 ipads4 phonesa tvan xbox onea ps4
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AT&T Internet Equipment
My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight
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More AT&T PREPAID Discussions
For whatever reason, when ATT ran fiber in my area, they stopped a whopping 500ft from my home. Are there ANY options to arrange to be connected to the pole less than a mile down my road? Without it, the only option the people on my road have is a dismal 10mbps tops. Considering how often I'd asked
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AT&T Fiber Installation
Is there any way to prioritize a device to avoid low bandwidth causing high ping on it?If so, what do I need to do it?If not, are there other ways to avoid high ping due to low bandwidth?
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AT&T Internet Features
Hi I'm using Samsung Galaxy S10 Plus and in my area is very slow speeds. My zip is 55963
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Network Coverage
We recently upgraded to 50 (from 24)... and our internet almost seems worse. We do have a lot of items connected, phones, tv, game systems, thermostat, laptops and desktops. We often have issues connecting or staying connected while streaming movies. We've already had 3 techs come out.&
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AT&T Internet Equipment
Just had ATT UVERSE installed on 8AUG, Friday, and I cannot use the internet for anything becuause I cannot communicate with any website. Sure the download is great, but if no website can register clicks on their links, it is kind of a moot point. It took ~10-15 times to attempt to logon to My
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AT&T Internet Features
I just had fixed wireless installed in my home. The installer put it in the basement toward the middle of the house. When I checked internet speeds, I noticed the speed near the modem was over 20 Mbps Download and only 8.42 Mbps in my office (where I need the speed). Is there a repeater I can use
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AT&T Internet Equipment
I have a den which used to be a carport many years before we bought the house. I have AT&T Internet 300 via fiber and Uverse 200 in a couple of places (the den has it wirelessly, and wired in my room). It was already a den when we bought the house. I can't connect to Wi-Fi in the den on my Andr
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AT&T Fiber Equipment