
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
If you received an email about updating your email apps from info@service.comms.yahoo.net, it is a legitimate email. There is a new way to set up your AT&T email account in email apps that will keep your information even more secure. Please update or upgrade your email apps as soo
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
I see there was an answer to this question in early 2018, yet this restriction hasn't changed. The logic provided for why there is this restriction is not logic, it's a lazy excuse . Many customers have switched to other providers where the limit is much higher .What's going on AT&T? Enough is eno
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
We’re updating the way that you connect your AT&T Yahoo Mail to your BlackBerry device in December 2018. You’re impacted if you use Blackberry 10, BlackBerry 7 or earlier devices. What this means for you You may be asked to sign in again to your AT&T Yahoo Mail account and may need
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
Gaming on a Hotspot Open NAT Type - How to Open UPnP If you are here, you are wondering how to open the NAT (network address translation) on your Hotspot. Unfortunately, most mobile Hotspots do not have the ability to open the NAT due to software limitations. Not to worry, we have a sol
Questions
•
Device Features
Accepted Solution
Official Solution
Some camera settings are not stored. Please try to replicate: Menu > Edit shortcuts > Drag Exposure Value to shortcut bar. Next stop the camera either by: Exiting via Active Applications or by rebooting. Restart the camera and the Exposure Value shortcut
Questions
•
Android
Accepted Solution
Official Solution
I have an unlocked MF61 that is allowing me to connect to the wifi but can not go online. I also do not have 3g, 4g etc icon on LCD screen. Tech advised me to do a searfch for apn sefttings but i can not find the specific ones. Does anyone know them as well as any other settings that may need to be
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
VPN & The AT&T Wireless Internet HotSpot If you are wondering how to set up a VPN with the AT&T Wireless Internet HotSpot, we have you covered. What you need to do From a device that is connected to the AT&T Wireless Internet network, open a web browser and go to
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Closed
I want to change my NAT Type on Xbox One, it is on strict. I also dont know my system password and where to find it.
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
When someone sends a long text, it is broken up into different "bubbles" in the message app. After the latest update to my S7, those bubbles are coming in out of order.Example: They texted me "So here is line 1 of their text but line 2 actually shows up first and then they make a 3rd line which co
Questions
•
Android
I just started the U-Verse internet service and the technician who hooked my up mentioned that AT&T deploys monthly updates to the router that will reset all custom settings. Is it true? Does it mean that I should not make any changes (rename the network, change the password, configure IP address to
Questions
•
AT&T Fiber Equipment
I am trying to change my notification tones, but every time I click on the sound and notification tab, it says unfortunately, settings stopped working. I have tried everything that was suggested online and nothing is working. It was working fine when I bought the phone, yesterday. Please help.
Questions
•
Android
Suddenly all my ATT email is being forwarded to my Hotmail account. How do I stop this? The help instructions seem out of date. They reefer to an "Options" dropdown which I can't locate.
Questions
•
AT&T Internet Security
Greetings, I have a domain on dyndns.org set to my nvg510's external IP.I have NAT/gaming port forwarding for port 80 set to my small server computer inside the network. When I serve my computer by url from my laptop, it works perfect.....if I'm outside the network.if I'm inside the network the 510
Questions
•
AT&T Internet Features
I left my PC on all night while I was letting a game download from blizzard battle.net. When I went to my PC this morning a browser was opened and it had my residential gateway settings screen opened. The address in the browser with the gateway settings was www.msftconnecttest.com/cgi-bin/home.ha
Questions
•
AT&T Internet Equipment
I bought a Verizon Lumia 928 unlocked for AT&T. Everything works (data, wifi, phone, plain text) except for texts that include media content. I can't view these. Any ideas?
Questions
•
Other Phones & Devices
Last week I got up on Tues morning and everything on my TV looked different. All the faces were too large with the top of their heads cut off. The commercials that were normally full screen (like the Progressive Ins ad) now either have black bars above and below the picture or black all the way arou
Questions
•
Watching U-verse TV
I have just had a full U-verse package (TV, Phone, Internet) installed. The modem is a 3801 HGV. The firewall settings (Settings->Firewall->Advanced Configuration), under the heading "Outbound Protocol Control", lists allowed outbound protocols. Missing from the list is 'ssh'. Would 'ssh' be incl
Questions
•
AT&T Internet Features
I get an error message for WPS when I have the setting WPA.The same setting is used for Guest. FYI, picture edited to remove full SSID.What are the correct setting to not broadcast?
Questions
•
AT&T Internet Equipment
I am trying to change my notification tones, but every time I click on the sound and notification tab, it says unfortunately, settings stopped working. I have tried everything that was suggested online and nothing is working. It was working fine when I bought the phone, yesterday. Please help.
Questions
•
Android