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Fiber install on new power lines

Hi all - I have a few acres and a home outside of San Antonio in Bexar county and the electric company (CPS) notified me they are going to be changing out the electric poles on my property.   Does anyone have a contact for AT&T to see if they can also replace the existing copper lines

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139

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Closed

Xiaomi mi a2

Hi, just wanted to check if my Xiaomi mi a2 device will work with an AT&T sim card? Is it compatible? If not - is there a way to fix it?

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173

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I need extension

I need extension Until Friday

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67

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My router is not working

My router is not working I’ve done all the suggested troubleshooting and still doesn’t work. Also can not get ahold of any one on the phone spent hrs on the phone multiple times. I’ve been without internet for 3 weeks going on 4.

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106

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New building, little to no AT&T coverage

We just moved in to a new building in zip code 46033. Our employees with AT&T wireless are getting little or no signal inside the building (even though it's a normal steel and glass office building). Is there anything that can be done about this?

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145

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Can't get help on bill

I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc.  We have only used wifi (and things like Line and Whatsapp).  My bill includes international charges.  I cannot get a hold of customer service, when we try chat (which I did 1

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534

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new Cell Booster model SS2Fll

Received the new Cell Booster model SS2Fll and set it up right away, took about 20 min to finish its process of starting up. Had GPS lock, GPS unit is on window like it specifies. Now 20 min later there is NO LOCK for GPS. Now getting "Location Unknown" error in the 'cellbooster.att.com' login sc

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560

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Jones|Carter Will-Serve Leander, Texas

I would like to request a will-serve letter (letter of availability) for phone/internet/TV for a site that we are investigating for development. The site is to be proposed as retail on the southeast corner of the intersection of Mel Mathis Boulevard and Hero Way in Leander (see aerial). Would you be

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82

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Pixel 6 Pro not showing 5G on ATT Unlimited Elite

I just upgraded my phone plan to the new Unlimited Elite plan which includes 5G. I just got the new pixel 6 pro today and put my SIM card in. Everything is working, however I can only get the phone to show my LTE, not 5G. I am trying to figure out why. The Coverage map shows 5G in my area. Thanks

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1.2K

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Customer Claim Service number 800-894-0374 is no longer in servie ?!?

The Customer Claim Service number 800-894-0374 when called gives the message "This number is no longer in service" ?!? An ATT "bucket" truck repaired some cable on poles on 10/24/2020. The truck damaged my driveway by crushing and breaking off the edge of the driveway.I have pictures, video, da

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850

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Is NHL HD one of the channels included in the Sports Package?

Is NHL HD one of the channels included in the Sports Package?

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171

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Message 6 when calling one number from one location, but call goes through elsewhere.

Last week I started getting the "call cannot be completed" message when calling my mother's cell phone. I've called for years without this issue and calling using other methods such as Skype, etc. work fine. I thought she may have my number blocked but when I am on the road or in another location th

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154

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I am stuck in France and need access to my voicemails in the US

I have an AT&T prepaid monthly @$50 With the current situation I do not plan to head back to NYC before a while...I'm desperately trying to access my voicemails and have added the $35 International Add On.I have added the Add On, but my phone desperately says "No Service" or "Searching"--> have

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106

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Cellular data issues

Hello, are there any issues in 52402 zip code area? Cellular data is turned on, but is very very slow, almost non-available. Thanks

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91

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Payment Arrangements

I finished chatting with a representative got help making a payment to get my service restored was able to come to an arrangement after he spoke to a supervisor pay an amount now then pay the rest in payments both told me how to make an arrangement but it won’t allow me to and been on the phone with

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347

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How can I change the email associated with my IMO discount?

At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help

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363

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What is the incentive for staying with this ATT&T?

I have been using AT&T since it was once Cingulair. And I am a firm believer that you get what you pay for. So I never mind paying a little more to get better service with you my plans. But now my two year contract is up. Like I have done in the past I want trade my phone up and sign up again. Howev

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7.1K

106

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Activated SIM, but can't login or use phone

I ordered a new SIM card for my phone number that I want to port in from Boost Mobile, and I selected a prepaid plan for my unlocked iPhone 6s. When I tried to activate the SIM card online, it said that the card had already been activated and showed that the number associated with it is the one I wa

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124

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International model phone compatibility?

I see the Galaxy S20 Ultra 5G is compatible. I am looking at the international version of the same phone. Most Samsung international versions do say they are AT&T compatible but I can't confirm this one. Please help.

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733

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ATT.com/myprepaid

I am trying to access the online access to our account. They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in the

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137

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