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How can I receive SMS and make phone calls in Asia?

I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!

Questions

161

4

0

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Internet 5 GIG router

Hello, I am trying to find more information on the ATT 5 GIG router. My guess is that the router has 1Gbit ethernet ports and the 5Gbit speed is a theoretical speed having multiple computers connected to ethernet and to the Wi-Fi. Am I correct or the router offers 10Gbit ethernet ports so I can u

Questions

757

2

0

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Closed

Traveling in Canada

While in Canada am I able to choose the provider/carrier I'm using (Telus, Bell, or Rogers)? If not, how is the provider selected when multiple are available in the same location?

Questions

1.2K

6

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Wi-Fi password changed. (Wasn’t us)

I can connect to my “Guest” but the password for the main Wi-Fi connection has been changed and it’s not the password on the side of the router. I had to change the password on the guest account almost two years ago because someone was connecting to it and casting videos to my devices. Is it poss

Questions

636

3

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Remove line from family plan

Can i get out of my family plan and get my own line with the same wireless phone number?

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2.4K

1

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Fiber optic line in my trees

Two at and t fiber optic lines have run through my trees from power pole to power pole. I wanted to trim my trees but the fiber optic lines are through the branches. I’m worried that the lines will be cut. Also AT and t telephone lines are intermingled in the tree branches. I need at ant to come and

Questions

533

2

0

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Does unlimited talk/text plan include calls from a CA prison?

Hi, im looking to inquire about the cost a phone call from prison made in the same state would be on a mobile unlimited talk/text plan. thank you

Questions

512

5

0

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AT&T, when you're done destroying my new personal S21 Ultra, would you please fix it?

My personal Samsung Galaxy S21 Ultra is brand new. I purchased it March 5. Activated the line mid-February 2021. On March 19th I was on my phone. I noticed an ATT OTA update. Not unusual for software updates to be performed remotely by carrier to a customer's phone. But as I watched this happen, I n

Questions

557

8

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Cancel Service Plan

I'm new to AT&T and two days ago activated my iPhone. However, I've been thinking and I want to cancel my service plan and go back to my old phone carrier. My question is will I still have to pay the installment plan amounts even though I just activated my phone/service with AT&T? I haven't

Questions

355

4

0

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Finding a IMEI number from a previously used phone

Around the middle of 2021 I bought a Note 9 and used that with my AT&T prepaid plan. Last year that phone was stolen and I found the phone but, I can't prove I purchased it without the IMEI number and I have no way of getting it. Even the company on Amazon I bought it from says they didn't recor

Questions

194

11

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Broken AT&T Utility Cover

I’ve tried calling multiple times and have even stopped two AT&T install trucks in my neighborhood to try and get the utility box in my yard replaced. Over a year ago utility workers were in yard working and stepped on it. How I know is because it was recorded on my ring camera. I’ve asked to ha

Questions

287

8

0

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International Day Pass- Internet Not Working

Hello, I have been paying for the international day pass services for a while now. Unfortunately it only allows me to text but no internet. It was explained to me that I would be able to use my unlimited plan while here. I cannot use google, maps, or even send/receive photos. Please help me!

Questions

700

1

0

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Retrieve a cancelled number

I’m in desperate need of help getting a cancelled number back, and after 5 straight days of talking to maybe 6 or 7 different agents, I’m basically being told I’m screwed for something that was their error. The full story…and it’s a long one because I’ve been dealing with this for more than two

Questions

326

2

0

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Cancelled plan and am still billed with late fees.

I cancelled our phone plan we were not using. I was on hold for an hour and a half passed to three different representatives. I paid my bill in full, they were going to credit my account for a partial month and I cancelled the account. I asked the representative three times if it was taken care and

Questions

384

13

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No more calling in or out

After the big system "upgrade" I lost all ability to call out, or receive calls. Dailing a number immediately tells me the call has ended. Incoming calls go immediately to voice mail, which I can see on the phone via "visual voicem mail". My phone, a Motorola G 5G, is listed as working with the

Questions

692

27

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I need a Solution for this

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

Questions

234

5

0

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My Data no longler works on my Unlocked Samsung Galaxy S22 Ultra

Ive had my phone a little over 6 months now and its worked completely fine, two days ago i did the software update and now my data wont work. Ive tried re inserting the sim, ive tried reseting my network settings,  reseting the phone.  All other phones on my plan work, even the exact same

Questions

90

1

0

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can't enter fastboot mode

hello, i can't enter fast boot mode no matter what, i tried holding down the buttons but no matter how long i hold down both volume keys and the power button but no matter what it won't start when i hold down the buttons, i even turned on oem unlock, i use a alcatel 5059R phone, please help

Questions

1.1K

1

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Wire down from power line in front of my home same day my internet goes out?

Tuesday Morning our Internet went out, That same morning we discovered a line/cable coming off of a power line all in our front yard. I’ve been in constant contact with AT&T asking about it and apparently they cannot send a technician to come repair or even look at it because of an outage in my

Questions

770

4

0

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Not receiving verification codes

Through the iPhone upgrade program I received my iPhone and transferred service and had many issues which all seem resolved EXCEPT I can not receive verification codes. I can get regular texts and iMessages but even when ATT try’s to send me a message I do not receive it. After more than a half a do

Questions

16.1K

18

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