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Reward Center Not Working/Broken Link? HELP!

I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to

Questions

 • AT&T Internet Account

2.6K

12

0

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No service all day today and automatic payment taken out of my bank account earlier than due date without notification!

My service did not work all day today, including calls, internet, mobile hotspot, and when I finally got ahold of customer service they informed me there was maintenance being done in my area. It would have been nice to have been forewarned about the outage as it was a huge inconvenience. Also, my a

Questions

 • More AT&T PREPAID Discussions

29

3

0

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Official Solution

cell tower not working in Eagle Idaho

we have no cell service in the Eagle , Idaho. suspected TOWER OUTAGE. please confirm if this problem has been reported and what the time line for resumption of service is.?

Questions

 • Other Phones & Devices

42

2

0

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Cutting Out My Uverse TV Service

If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?)  I'm mostly watching streaming channels through Roku.  Are there routers or adapters for TVs w

Questions

 • U-verse TV Equipment

65

1

0

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Managed switch with DVR STB

I have an ethernet cable from the RG to a network port in my family room.  Then an ethernet cable to the DVR STB.  If I split that signal using a managed switch, like a Netgear GS105Ev2, and have a ethernet cable to the DVR STB, TV and Roku, will the DVR STB work or not?   I've read through multiple

Questions

 • U-verse TV Equipment

137

2

0

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Covid 19 extention

my phone was turned off. And I need an extention because I can't work because I was laid off from the gym I was working at.

Questions

 • Account & Usage

64

1

0

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I need to activate my phone

I need activate my phone

Questions

 • Android

25

1

0

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Can I use my iPhone XR sim chip in my iPhone 7R?

Can I use my iPhone XR sim chip in my iPhone 7R?

Questions

 • Apple

27

1

0

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Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

 • Apple

89

4

0

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Ebb how to sign up

I I was contacted last week on getting my phone bill paid through the ebb program I'm needing to know how to do this and it needs to be turned on soon I am on disability and SNAP benefits and I thought my bill was supposed to be being paid through this but so far not how do you check to see or apply

Questions

 • More AT&T PREPAID Discussions

54

1

0

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My connection is diconnected

My unite-b142 worked fine up until a week ago.  I have 23 days left on my plan which is supposed to be unlimited (ipad landing) is where I go to purchase my plan. I tried to follow the alert my device is showing by connecting to a network how ever when I press connect nothing happens . I got another

Questions

 • Phones, Tablets & Devices

66

2

0

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Request AT&T Fiber for Townhome Community

Currently live in a high end townhome community in Dallas, Texas. We have basic AT&T internet (75mbs), but less than .2 miles down the road is an apartment complex with fiber (1GB). What steps do we need to take for fiber to be installed for our community?

Questions

 • AT&T Fiber Installation

70

1

0

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Pre paid Plan phone

I want to cancel the service, my question is.. If I stop paying the plan, is it automatically canceled? or do u need to cancel my account? Im not longer living in the United States and I will not longer use that cell phone.

Questions

 • Plans & Features

584

4

0

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myAT&T balance refund

I had added 45 dollars to my account because my plan used to be 45 dollars then was put to 50 and I had noticed after it was moved to a 50 dollar plan and I would like that money put back into my bank account, please.

Questions

 • Plans & Features

761

1

Accepted Solution

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Land Available For Cell Tower

I am trying to find an email address for the corporate office of AT&T. I have a piece of property that would be a great addition for a cell tower and I'd like to at least put it out there to see if there is any interest. I am unable to find any email addresses to contact them directly. Thanks f

Questions

 • Network Coverage

114

3

Accepted Solution

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Prepaid reactivation period after not paying

I have a prepaid phone number for which I get charged by each call/message. If I am not enrolled in autopay and I forget to do a payment I know that my number will not be active. My question is, how long long can I go without paying so that I don't loose my phone number? Or does it remain my number

Questions

 • Plans & Features

85

1

0

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Broadband light red, setting up new gateway

My roommate and I moved a few days ago and were excited to drop our old provider and get at&t. We’ve had the gateway plugged in for 24 hours at least and our start of service date was the 10th. I can connect my devices to the gateway and it says I have internet connection but it’s not letting me act

Questions

 • AT&T Internet Installation

148

1

0

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PUK CODE FOR IPHONE 8 PLUS

My iphone 8 plus is paid off . I need PUK CODE to UNLOCK it . I have a new SIM CARD for another compatible carrier.

Questions

 • Apple

68

3

0

Accepted Solution

Official Solution

Internet Modem Not Working after Restoring Service

I had my internet service shut off, but paid my bill and am all caught up. My account even has credit on it. But my modem is still not connecting to the internet even though the green lights are all showing appropriately, I've done a hard reset, unplugged and replugged, restarted the other device, n

Questions

 • AT&T Internet Equipment

531

1

0

0

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Official Solution

Wifi & password

Please help me with troubleshooting the phone. I am connected on Wi-Fi where I at. Have been having trouble with this phone on and off since first got this phone. I am not able to get into apps constantly saying not found so I'm not able to fill out applications or things that need to be signed etc.

Questions

 • Android

815

2

0

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