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DVR not recording

DVR is not recording any shows whatsoever...Called Tech Support but they are unable to help because of a personal router...Here is the setup ATT Modem Motorola NVG589 (doing DHCP, 192.168.1 segment) > Netgear R7000 (doing DHCP, 10.0.0 segment) > ATT DVR (IP Address = 10.0.0.XX, Default Gateway = 10.

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 • U-verse TV Equipment

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