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Need to Delete Sub-Account

I have seen some posts which say sub-accounts cannot be deleted, that they need to be disabled for 90 days before they are auto-deleted (which is kinda silly). Other posts I have seen seemed to indicate that a sub-account can be deleted, there are actual steps to do so, but I cannot follow those ste

Questions

 • AT&T Internet Security

28

1

0

Lock e-mail account from password resets

I have an ATT e-mail account and it keeps getting locked with a message that two many incorrect password attempts were made. The most recent time, the security questions were also cleared.  I want to prevent changes to the account unless someone has the password and or the passphrase.  I

Questions

 • AT&T Internet Security

72

1

0

anyone victim of TERRIBLE Support and website services of AT&T

I have cell phone and internet with AT&T. Terrible website.. most of the links keep circling around and dont load. Its been 2 years, NEVER once I am able to install the Internet security suite. THey are ever ready to take payment, but terrible service,. Phone calls get disconnected, nobody cal

Questions

 • AT&T Internet Security

33

1

0

ACI Router Vulnerability Study - Your Data Is Not Safe - Financial Transactions Are Insecure

American Consumer Institute has just released a study (http://www.theamericanconsumer.org/wp-content/uploads/2018/09/FINAL-Wi-Fi-Router-Vulnerabilities.pdf) showing that the vast majority of routers in common use today have serious security flaws that would allow hackers to steal your data and, if y

Questions

 • AT&T Internet Equipment

165

0

0

0

Arris NVG589-599

I have a question that really concerns me. The router site isn't https: secure on my end. The 192.168.1.254 I called tech support and they said that I am the only one in it and there ain't no way it can be hacked. With the WIFI password on the home page. It don't seem right. Am I safe?

Questions

 • AT&T Internet Features

332

2

0

0

SHM Profile created, applied but uneditable. Computers stuck!

I created a profile to shut down internet access on certain computers, but no longer need to do this. w-e-ell! It appears that does not matter! Active armor will supposedly start in a few minutes buuuuuut, never does and so never becomes editable. So I'm stuck with a profile I cannot edit and 2 com

Questions

 • AT&T Internet Features

16

1

0

SGH-i537 Updates past 1-2017?

My Samsung Galaxy Active SGH-I537 last update was 1-2017, it is on Android 5.01. No more updates for lollipop or security updates expected?

Questions

 • Android

210

3

0

0

Phone Unlock

I went through the process on the website, giving the acc info and iemi or whatever that thing is, now when reading the email it says I need a non-AT&T sim card?! I don't have that, is it the only way or can I go to the store and they can help me further or am I legit utterly (Edited per communi

Questions

 • Samsung

43

1

0

Where do I find the McAfee download for Macbook Pro?

I recently got my first Macbook Pro. I have the AT&T McAfee installed on all my other laptops. Where and how do I get the McAfee for my Macbook Pro. I cannot seem to find a download place for the Mac.Thanks, JT

Questions

 • AT&T Internet Installation

36

1

0

Certificates untrusted, secure connection problems after new ATT router

AT&T installed a new BGW210 router in our home two days ago, as part of an upgrade to the internet 1000 service. Ever since, all devices in our house (Mac, iPads, iPhones, Chromebooks) seem to have SSL problems. We get 'can't establish a secure connection' errors for some webpages. We get 'untrusted

Questions

 • AT&T Internet Equipment

366

0

0

Mcafee installation Windows 11

I am trying to install McAfee for the first time - I can't activate the download button, the ATT pop up logo/info re profile blocks part of the screen and "download" stays grey.  I have AT&T FIBER — INTERNET 1000 so McAfee should be free.

Questions

 • AT&T Fiber Account

21

1

0

How to Improve Call Protect Spam Number Lookup?

I have an idea to improve spam number lookup in AT&T Call Protect. Right now I can’t do a hard press of a number to see if it’s legit or not. The only options when doing a hard press are (1) call the number or (2) cancel. What about a third option: "lookup" up the number hard pressed? if this

Questions

 • Account Features

21

0

0

Websites Silently Blocked

I'm getting notifications about blocked websites from the mobile app but I'm not getting that message on my laptop when the block occurs. It appears based on the attached screenshot, that the blocked website is an ad server on a large media website that I'm viewing.  If I directly go to that w

Questions

 • AT&T Internet Security

44

1

0

Att.net Email Password Reset Help

I have had an "att.net" email for over a decade. About 3 weeks ago my email kicked me off and then started saying my password was incorrect. *This is a free email account, I do NOT have any att services connected to this email.* However, I have a backup email associated with my account and believe

Questions

 • AT&T Mail Login & Security

68

3

0

Dallas door to door, re:fiber

Hello! Does anyone know if AT&T has people going door to door telling people their fiber has been updated and they should switch their box off and on to get faster service? We had 2 guys in our neighborhood yesterday knocking on doors . They did not look professional, had no business card, no AT

Questions

 • AT&T Fiber Account

44

0

0

AT&T Mobile Security --> System Advisor Root Detection

LG V20, Android 7.0I installed the Mobile Security App, and am confused by the report that System Advisor is giving. It says "No Root Access Detected" but underneath it says "Detected 18 hrs ago" Is this just a poor choice of words? Does it really mean "Checked 18 hrs ago" or was my phone in fact  "

Questions

 • Android

444

0

0

0

How do I set the clock for my outdoor cam?

Recordings from my outdoor cam show incorrect time.

Questions

 • Learn

45

3

0

RBL IP Blocked

Hello. The ip of my new server is blocked in the ATT list; I don't know what to do to get it removed from the list. My IP is 104.238.136.201 and our domains are:www.american-concept.com and www.american-closet.com By request help to solve this situation with our IP. Thanks

Questions

 • AT&T Internet Security

64

3

0

Unlock iPhone

I bought an iPhone from a AT&T client, after 15 days he called AT&T and told the iPhone was lost/stolen so AT&T listed the IMEI in the blacklist and now I am unable to use the SIM card in the iPhone. I have text messages, money transfer to his bank account, box of the iPhone, .... . I

Questions

 • Other Phones & Devices

180

11

0

Hijacked account, still NO HELP from AT&T!

Last week tried to log into my home internet account. The password didn’t work, so I reset it. When trying to log in with the new password, the system asks to enter code that it sends to the phone. And here is when things go terribly wrong. The number on the file has been altered and has (and had) n

Questions

 • AT&T Internet Account

65

2

0

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